Sr HR Generalist

Job description
About 1-800-Flowers.com, Inc.

1-800-Flowers.com, Inc. is a leading provider of gifts designed to help our customers express, connect, and celebrate. Through our family of brands—including Harry & David, Cheryl’s Cookies, PersonalizationMall, Shari’s Berries and more—we deliver smiles across e-commerce, retail, and distribution channels. Our HR team plays a key role in supporting our mission by attracting, developing, and retaining exceptional talent across our diverse businesses.

Position Summary

The Human Resources Generalist will serve as a trusted partner to leaders and employees, supporting day-to-day HR operations across multiple brands and locations. This role performs a broad range of HR functions including employee relations, learning and development, talent acquisition support, performance management, compliance, and HRIS data integrity. The ideal candidate is adaptable, detail-oriented, and comfortable working in a fast-paced retail and e-commerce environment with both corporate and seasonal workforce populations.

Key Responsibilities
• Serve as the first point of contact for employees regarding HR policies, procedures, and programs.
• Support full-cycle employee relations including investigations, coaching, and conflict resolution.
• Partner with talent acquisition to support seasonal and full-time hiring, including job postings, interviews, and onboarding.
• Manage HRIS updates, employee data accuracy, and reporting to ensure compliance and efficiency.
• Provide guidance to managers on performance management processes, including goal-setting, reviews, and corrective action.
• Assist in the design and facilitation of training and development initiatives.
• Ensure compliance with federal, state, and local employment laws, as well as company policies.
• Partner with payroll to ensure accurate employee data and timely issue resolution.
• Support employee engagement initiatives and company culture programs across brands and distribution centers.

Qualifications
• Bachelor’s degree in Human Resources, Business Administration, or related field; or equivalent experience.
• 5+ years of HR experience in a generalist or HR business partner role; corporate, retail, e-commerce, or distribution environment preferred.
• Strong knowledge of HR laws and best practices (FMLA, ADA, FLSA, EEO, etc.).
• Proficiency in HRIS systems (ADP or similar) and MS Office Suite.
• Excellent interpersonal, communication, and problem-solving skills.
• Ability to work independently while managing multiple priorities.
• Flexibility to support seasonal workforce hiring and employee needs during peak business periods.

Compensation & Benefits

The expected salary range for this position is $80,000 to $110,000. The actual compensation will be determined by experience and other factors permitted by law.

To ensure that we remain an employer of choice, we offer comprehensive and competitive health, wellness, and other benefits to regular and full-time team members. Benefits vary by location, average hours, and time with the company.

Benefits for this location include*:
• Medical, dental, vision, life and disability insurance for the associate and family (if applicable)
• Flexible Spending Account
• Health Savings Account
• 401k retirement program
• Mental health resources / Employee Assistance Program
• 80 hours of paid vacation time (accrued on an hourly basis)
• 9 paid holidays
• 30% employee discount across our family of brands
• Potential eligibility for annual merit-based wage increase, if applicable
• Exact benefit terms, conditions, and eligibility requirements are governed by official plan documents and are subject to applicable law. In addition, the Company reserves the right to change the terms and conditions and to terminate these and other plans and programs at any time.

United States
New York
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