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Sr. IT Manager

Location: Mumbai, Maharashtra

Category: IT Engineer & Developer Jobs

Principal Accountabilities:

• Overall Responsible for IT Department.

• Network Connectivity Minimum Down time and maximum uptime.

• Monitoring of Server & E-mail admin panels

• Monitoring of hardware, software & networking requirements of the organization, Warehouse or any other place as required by Management

• Maintain data security of company

• Monitoring of Network, Switch, Router, access point, firewalls, door security, end point seqrite (antivirus) etc.

• Monitoring of EPBX, CCTV, attendance software, Printers, secure prints and user console.

• Managing and Handling ERP.

• Managing Handling and of company’s website mobile app, social media & Market Place.

• Digital Marketing is to be done periodically to get maximum coverage and business leads.

• Preparing & keeping asset inventory updated

• Managing data backup system including CCTV

• Handling & maintaining VPN connectivity

• Renewal of Microsoft D365 every year within timeline ann.

• Ensure Firewall Configuration is timely updated also bundle package enabled to ensure external and internal protection.

• Antivirus Annual Renewal.

• IT CCTV Security System to be ready with proper storage system configured with 90 days (about 3 months) backup for corporate office and 1 year data backup to be available for warehouses.

• All CCTV Data to be kept separately with proper labels affixed mentioning date and time individually on drive with access granted to the management.

• Document Management system for scanning and indexing old pages to be available in digital medium.

• Microsoft ERP Basic/Outlook/Printer Training or ppt on various modules and workflow to be available and scheduled in a timely manner.

• Prepare Policy for IT CRM/ Ticketing system as per ITIL standard to be available

• Prepare Policy for E-waste - A properly defined policy for identifying and discarding E-waste to be adhered to as per industry standards.

• Prepare Policy for Asset Management to be available to identify assets/warranty/depreciation

• Provide Monthly IT Training to the Staff

• Submit Daily/Weekly Report to Reporting Manager

• Train New Hires (Do’s & Don’t of IT Department)

• Prepare and implement IT Training calendar FY 2025-26 after approval of Reporting Manager

Email your updated CV to hiring@lykis.com

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