Job Description
POSITION : Sr. Manager (Customer Quality)
Reports To : Quality Head
Purpose of the Job : To ensure the product & process quality through for overall planning and direction of all activities for Quality Assurance Department in accordance with local, divisional, and corporate goals, objectives, and policies.
Key Responsibility Areas
• Liaisoning with Quality Head for the resources necessary for the satisfactory operation of the quality management & methods.
• Expertise in field failure analysis of electrical component like Sensors, PCB, Harness etc.
• PCB testing and analysis - Sound knowledge of electronics component manufacturing and testing
• Warranty Data Analysis
• Customer Quality Presentation to management.
• Understanding of Problem solving methodologies – 8D, FTA, Fishbone Analysis, Why-Why Analysis, 7QC tools
• Manpower handling
• Data Management – by preparing dashboards in Excel, Share-point
• Providing data and participating in periodic Plant Level Management Reviews
•...
Reports To : Quality Head
Purpose of the Job : To ensure the product & process quality through for overall planning and direction of all activities for Quality Assurance Department in accordance with local, divisional, and corporate goals, objectives, and policies.
Key Responsibility Areas
• Liaisoning with Quality Head for the resources necessary for the satisfactory operation of the quality management & methods.
• Expertise in field failure analysis of electrical component like Sensors, PCB, Harness etc.
• PCB testing and analysis - Sound knowledge of electronics component manufacturing and testing
• Warranty Data Analysis
• Customer Quality Presentation to management.
• Understanding of Problem solving methodologies – 8D, FTA, Fishbone Analysis, Why-Why Analysis, 7QC tools
• Manpower handling
• Data Management – by preparing dashboards in Excel, Share-point
• Providing data and participating in periodic Plant Level Management Reviews
•...
💡 Quick Summary
Seeking a career-building opportunity? The Sr| Manager Customer Quality|Italian position is now open for candidates interested in the BPO Jobs sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
