Job Description
Unit Manager- Contact Center- Bank
confidential • Chennai, Tamil Nadu • via BeBee
1 day ago
Full–time
No Degree Mentioned
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Job description
Role & Responsibilities
• Lead and manage end-to-end operations of the contact center site ensuring smooth service delivery.
• Drive revenue generation by supporting cross-sales initiatives and achieving sales targets.
• Optimize human resource utilization, including workforce planning and performance management.
• Ensure adherence to compliance frameworks and regulatory guidelines.
• Focus on imp...
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Standard Chartered
Sr Officer
Standard Chartered • Chennai, Tamil Nadu • via Glassdoor
2 days ago
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Job description
Requisition Number: 45895
Job Location: Chennai, IND
Work Type: Office Working
Employment Type: Fixed Term Worker
Posting Start Date: 08/01/2026
Posting End Date: 15/01/2026
:
Job Summary
• Perform all input & Maintenance of Limits loaded in various TP systems, Deliver excellent service against agreed service standards, delivery standards, and minimal error rates as appropriate for Ops CRC CCIB
Key Responsibilities
Strategy
Targeted Improvements
• Act as a service partner, work together with RMs, in-country Client Management (CM), Operations, and other key internal stakeholders to solve issues and identify opportunities to improve overall service for the clients
• Ensure adherence to DOIs
• Deliver excellent service against agreed service standards, delivery standards, and minimal error rates as appropriate
Automation and Streamlining
• Drive continuous improvement of the operational efficiency and effectiveness of processes to increase the consistency of systems and processes
💡 Quick Summary
Seeking a career-building opportunity? The Sr Officer position is now open for candidates interested in the Bank Jobs sector. This role in Chennai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
