Sr Officer Specialist Operations Trns SvcsTreasuryCash

Business FunctionGroup Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. Job Duties & responsibilities Processing & managing NEFT, RTGS and NACH trx Should have the ability to handle queries for NEFT, RTGS and NACH processing. Should have sound knowledge of handling NEFT, RTGS, NACH and RBI regulations for the same. Improve operational Controls and ensure Compliance to all regulations. Analyzing & Improvising various transactional reports & Customer Advices. To peform reconcilation for the process. Assist in reviewing/developing Department Operating Instructions and ensure adherence of Policy and Procedures. Query Handling for External & Internal stakeholders for NEFT, UPI and IMPS transactions. Management Reporting. To have knowledge of regulatory reporting. Effective Relationships with Direct Reports, Senior Management, Internal & External Customers. Constantly monitor the productivity of the team, create effective back up & ensure transparent conduct of the employee assessment process. Required Experience Ability to work in Night Shift and flexible hours Knowledge of NEFT, RTGS and NACH transactions. Ability to learn new products Good team Player Reconcilation process Regulatory background Education / Preferred Qualifications Graduate / Post Graduate Core Competencies Process Management Problem solving skills People Management Technical Competencies Good Computer skills Work Relationship Good communication skills Good Presentation skills