Sr ServiceNow Developer ITSM & CSM and Custom Development

💰 ₹50,400 - ₹80,640 (Est.) 📍 Pune

Job Description

Jade Global


Sr ServiceNow Developer ITSM & CSM and Custom Development
Jade Global • Pune, Maharashtra • via LinkedIn
5 hours ago
Full–time
No Degree Mentioned
Apply on LinkedIn
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Job description
Sr ServiceNow Developer ITSM & CSM and Custom Development1

You will be responsible for designing, developing, and implementing solutions on the ServiceNow platform that improve business efficiency and user experience.

Working with client stakeholders to document baseline, working with a team of both functional and technical consultants through requirements gathering and sprint design sessions for the ServiceNow applications. Developing detailed implementation plans for deploying the ITSM and CSM Module Implementation including establishing key milestones, and finalizing budget/scope and high-level architecture

Supporting the iterative configuration of the ServiceNow application, engage stakeholders to conduct reviews through joint design sessions

Assisting with executing system validation, preparing the organization for the transition and ensuring reading for deploying the Application build into production

Forging strong relationships with both the clients and project teams that will contribute to your growth and development

Basic Qualifications
• 6+ years of experience in ServiceNow implementations and optimizations
• 5+ years of experience in the delivery and implementation of ServiceNow ITSM core module
• 3+ years of experience in ITSM and CSM Pro.
• Experience in Now Assist and Virtual Agent configurations.
• Experience developing implementation plans in ServiceNow
• Knowledge of HR functions, processes, and best practices will be preferred

Preferred Qualifications

Experience in Project Management

Experience with a full ITSM, and CSM suite implementation

Job Requirements
• Minimum 5+ years of ServiceNow development experience.
• CSA/CAD certifications (Compulsory).
• CIS-ITSM /CIS-CSM certification (Compulsory).
• Strong knowledge of JavaScript.
• Experience customizing ServiceNow using: Forms, UI Policies, Client Scripts, Workflows, UI Actions, Business Rules, Script Includes, Inbound Actions.
• Extensive hands-on experience with web-based languages: JavaScript, CSS, Jelly, XML, HTML, and Glide.
• Proficiency in integrating ServiceNow with third-party tools via SOAP/REST APIs.
• Experience in agile development environments.
• Strong understanding of ITIL practices and their application in ITSM and CSM solutions. Proven ability to deliver end-to-end solutions for ITSM and CSM requirements.
• Excellent communication and presentation skills

💡 Quick Summary

Seeking a career-building opportunity? The Sr ServiceNow Developer ITSM & CSM and Custom Development position is now open for candidates interested in the Software Developer Jobs sector. This role in Pune offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Software Developer Jobs is a plus.

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Job Details

Company Name: Jade Global

Frequently Asked Questions

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The expected salary for Sr ServiceNow Developer ITSM & CSM and Custom Development in Pune is ₹50,400 - ₹80,640 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Sr ServiceNow Developer ITSM & CSM and Custom Development is an on-site position based in Pune. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Sr ServiceNow Developer ITSM & CSM and Custom Development. Previous experience in Software Developer Jobs is a plus. Freshers may also apply depending on the employer's requirements.
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