Job Description
Job Description:
Job Title- SRE- FIC Cloud Support - Associate
Location- Bangalore , India
Job Description Summary
Fixed Income and Currencies (FIC) Cloud is an on-premise Google Cloud implementation for critical financial systems hosted internally due technical requirements. Launching in 2026, and growing over 3 years to become the on-prem solution for internal cloud adoption.
FIC Cloud Support supports this highly resilient scalable platform using Anthos. Team members interact with application owners and platform leads to continuously improve platform management and adoption.
We're seeking an experienced Site Reliability Engineer (SRE) to support the implementation of large-scale private cloud environment using Anthos. You should have proven experience of live production support with a passion for platform management and automation.
You'll be expected to implement SRE principles through tooling and resources to proactively build and implement services to improve IT and support.
You'll improve Service Management processes & reporting by identifying process improvements in support models and assist in implementation. Working with teams to introduce and support new services and systems. Additionally, produce quality of service reports and follow up and resolve issues of poor service.
What we'll offer you
As part of our flexible scheme, here are just some of the benefits that you'll enjoy
• Best in class leave policy
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Flexible working arrangements
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above
Key Roles & Responsibilities
• Identification / responding / reporting of issues and escalating to development, infrastructure, and application teams for remediation. Strong verbal & written English skills required.
• Support systems in a 24x7 follow the sun environment including troubleshooting, patching, and root cause analysis.
• Scheduled on-call support and weekend-cover on rotation.
• Support escalation and communication regarding scheduled maintenance. Raise infrastructure changes and schedule operating system patching updates.
• Continuous improvement of service engineering, delivery, and operations.
• Liaising with development teams on new application handover and 3rd line escalation of issues
• The role also demands an early start on Mondays (including on Public Holidays) and working on Weekends(for releases) and Public holidays
Your Skills and Experience:
• At least Bachelor's degree in a technical/Engineering subject or equivalent experience
• Experience of 6-12 years in DevOPS/SRE role managing cloud platforms (GCP preferred).
• Ability to manage and prioritise multiple issues; work under pressure
• Adaptable and able to quickly learn new processes and/or technologies
Service Level 2 (SL2) Technical Support providing rapid support for the FIC Cloud Platform, leveraging
• Advanced knowledge of Linux operating system (Windows beneficial)
• Scripting; experience in Python and Unix shell (e.g. bash) (PowerShell beneficial)
• Ability to automate systems reducing manual efforts
• Maintain active monitoring / command & control responsibilities
• Familiar with containerisation and orchestration (Kubernetes, Google Anthos, etc
Job Title- SRE- FIC Cloud Support - Associate
Location- Bangalore , India
Job Description Summary
Fixed Income and Currencies (FIC) Cloud is an on-premise Google Cloud implementation for critical financial systems hosted internally due technical requirements. Launching in 2026, and growing over 3 years to become the on-prem solution for internal cloud adoption.
FIC Cloud Support supports this highly resilient scalable platform using Anthos. Team members interact with application owners and platform leads to continuously improve platform management and adoption.
We're seeking an experienced Site Reliability Engineer (SRE) to support the implementation of large-scale private cloud environment using Anthos. You should have proven experience of live production support with a passion for platform management and automation.
You'll be expected to implement SRE principles through tooling and resources to proactively build and implement services to improve IT and support.
You'll improve Service Management processes & reporting by identifying process improvements in support models and assist in implementation. Working with teams to introduce and support new services and systems. Additionally, produce quality of service reports and follow up and resolve issues of poor service.
What we'll offer you
As part of our flexible scheme, here are just some of the benefits that you'll enjoy
• Best in class leave policy
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Flexible working arrangements
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above
Key Roles & Responsibilities
• Identification / responding / reporting of issues and escalating to development, infrastructure, and application teams for remediation. Strong verbal & written English skills required.
• Support systems in a 24x7 follow the sun environment including troubleshooting, patching, and root cause analysis.
• Scheduled on-call support and weekend-cover on rotation.
• Support escalation and communication regarding scheduled maintenance. Raise infrastructure changes and schedule operating system patching updates.
• Continuous improvement of service engineering, delivery, and operations.
• Liaising with development teams on new application handover and 3rd line escalation of issues
• The role also demands an early start on Mondays (including on Public Holidays) and working on Weekends(for releases) and Public holidays
Your Skills and Experience:
• At least Bachelor's degree in a technical/Engineering subject or equivalent experience
• Experience of 6-12 years in DevOPS/SRE role managing cloud platforms (GCP preferred).
• Ability to manage and prioritise multiple issues; work under pressure
• Adaptable and able to quickly learn new processes and/or technologies
Service Level 2 (SL2) Technical Support providing rapid support for the FIC Cloud Platform, leveraging
• Advanced knowledge of Linux operating system (Windows beneficial)
• Scripting; experience in Python and Unix shell (e.g. bash) (PowerShell beneficial)
• Ability to automate systems reducing manual efforts
• Maintain active monitoring / command & control responsibilities
• Familiar with containerisation and orchestration (Kubernetes, Google Anthos, etc
💡 Quick Summary
Seeking a career-building opportunity? The SRE| Cloud Support position is now open for candidates interested in the Bank Jobs sector. This role in Bengaluru offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
