Job Description
Job Title: Sr. Executive (International BPO Voice Process)
Work Location: Ahmedabad (Gujarat), INDIA
Operations: Canadian B2B Telecom Sales
Work Schedule: Mon to Fri (Night Shift only)
Salary & Compensation: Up-to 35 K + uncapped incentives + yearly appraisal + growth through IJPAbout Company MicroOrbit have been providing outsourcing cost savings to companies globally for 15 years. Success for company is personal relationship with our customers, and company spend time understanding your business then use expertise and experience to provide the right solution for Client & Customers. We are also ISO Certified Company and have reached CMMI 5 Level in Certification.ROLES & RESPONSIBILITIES: Communicating with customers, making outbound calls to potential customers, and following up on leads. Understanding customers' needs and identifying sales opportunities. Answering potential customers' questions and sending additional information Selling products and services using solid arguments to prospective customers. Performing cost-benefit analyses of existing and potential customers. Maintaining positive business relationships to ensure future sales.
• Primarily responsible for the acquisition of new clients & customers, retention & dealing with existing customer.
• Responsible for revenue generation.
• Identify selling possibilities and evaluate customer needs.
• Actively seeking out new sales opportunities through cold calling, networking and references.
• Listening to clients wishes and concerns.
SKILLS & QUALITIES REQUIRED:
• Communication skills. Good communication skills are a must if you're planning to be a great salesperson.
• Public speaking skills. Public speaking skills are immensely important for individuals who opt to pursue a career in sales.
• Negotiation skills.
• Provide information on the company's products or services and generate interest in the offer
• Upsell products and services
• Research needed information using available resources
• Process orders, forms, and applications
• Route calls to other team members whenever needed
• Make relevant notes from customer interactions
• Identify any issues that customers might be struggling with
• Report on customer feedback
• Complete call logs and reports
• Manage & update customer databases
• Follow-up on customer calls
• Boost customer loyalty by offering a proper experience over the phone
• Proven experience in BPO Sales OR IT - International Business Development OR relevant role
• Proficiency in English
• Through understanding of marketing and negotiating techniques
• Fast learner and passion for sales
Be proactive. Keep Calm under Pressure Be tech savvy Have an eye for detail Offer Personalized SolutionsNote:
• Outstation Candidates will be provided with 15 days of free Accommodation with lunch breakfast and dinner ,and also upto 1500 travel reimbursement will be provided by the Company
• Need Immediate Joinee
If you feel that the above role is suitable & matching your skill sets than we encourage you to apply with your latest resume across- my mail idWaiting for your Positive Response Job Seekers, Share your CV ASAPRegards,NikitaSenior Talent Acquisition Lead++1-+0++4-+8333Job Type: Full-timeSalary: From INR20,000.00 per monthBenefits:
• Health insurance
Schedule:
• Night shift
Ability to commute/relocate:
• Ahmedabad - 380015, Gujarat: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
• total work: 1 year (Preferred)
Language:
• English (Preferred)
Speak with the employer
++1 +0++4-+8333
💡 Quick Summary
Seeking a career-building opportunity? The Sr|experts|international Bpo Voice|canadian Telecom position is now open for candidates interested in the BPO Jobs sector. This role in Ahmedabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
