Job Title: Process Executive / Customer service representative Location: Dehradun, Uttarakhand Full-time Overview: We are looking for a Process Executive / Customer service representative to join our team and assist our potential client's by providing excellent knowledge and information about services offered. Description: Provide positive interactions with potential clients while helping them navigate the first step of their personal injury claim. Organize, prioritize, and process inquiries daily following standard protocols from initial screening and pre-qualifying of new leads to providing potential client and case details to the appropriate legal team for review. Collect contact information and accurately summarize relevant case-related information using the firms intake software and custom database management system. Follow up with potential clients as needed and manage referrals to/from other law firms. Develop a thorough understanding of the firms specialized practice areas...
💡 Quick Summary
Seeking a career-building opportunity? The Sr|Process executive position is now open for candidates interested in the BPO Jobs sector. This role in Ahmedabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.