Job Description
balancing & distributed systems.
Technology
1003
Job Description
Job Title: Staff Engineer, SRE, Digital Business
Location: Mumbai
Employment Type: Full-time
About Us:
Sonyliv is a leading OTT platform revolutionizing the way audiences consume entertainment. With millions of users across the globe, our mission is to deliver seamless, high-quality, and reliable streaming experiences. We are looking for a Senior Engineering Manager, SRE, Digital Business to join our team and take ownership of ensuring the availability, scalability, and performance of our critical systems.
Job Summary:
We are looking for a skilled Staff Engineer, SRE to manage and maintain our OTT platform’s technical Operation. The ideal candidate will have experience in Application Support, Content Delivery Network, Logging & Triaging, and Cloud-based technologies. You will be responsible for ensuring high availability, scalability, and performance of our platform. You will be responsible for triaging issues and find issues using trend analysis
Responsibilities :
Provide Technical support by handling and consulting on BAU, Incidents for respective applications.
Act as an escalation point for user issues and requests and from L1/L2 support. Report issues to senior management.
Troubleshoot application errors, find issues using Trend analysis and identifying root cause.
Collaborate with developments teams to resolve technical issues.
Implement automation scripts to streamline support processes and reduce manual work.
Gain detailed knowledge of all business flows, application architecture for the supported applications.
Define, document, and maintain SLAs, technical documentation, and knowledge bases to support platform.
Monitor application performance, identifying areas for improvement.
Build and maintain effective and productive relationships with stakeholders in business, development, product, and third-party system providers.
Facilitate coordination across L
Experience with troubleshooting tools and techniques for FE,BE, API etc.
Familiar with job scheduling tools: cron and experience with application monitoring tools.
Knowledge of web services ( SOAP based and RESTful Web services )
Prior experience in L2/L3 support.
Experience with IT service management frameworks (ITIL) and Agile methodologies.
Experience with Incident and Problem Management
Familiarity with DevOps practices and tools ( Jenkins etc. )
Well versed with anyone Scripting language ( Shell, Python etc. )
Strong Problem-Solving Skills and attention to details.
Why join us?
Sony Pictures Networks is home to some of India’s leading entertainment channels such as SET, SAB, MAX, PAL, PIX, Sony BBC Earth, Yay!, Sony Marathi, Sony SIX, Sony TEN, Sony TEN1, SONY Ten2, SONY TEN3, SONY TEN4, to name a few!
Our foray into the OTT space with one of the most promising streaming platforms, Sony LIV brings us one step closer to being a progressive digitally-led content powerhouse.
Our independent production venture- Studio Next has already made its mark with original content and IPs for TV and Digital Media.
But our quest to Go Beyond doesn’t end there. Neither does our search to find people who can take us there.
We focus on creating an inclusive and equitable workplace where we celebrate diversity with our Bring Your Own Self Philosophy and are recognised as a Great Place to Work.
- Great Place to Work Institute- Ranked as one of the Great Places to Work for since years
- Included in the Hall of Fame as a part of the Working Mother & Avtar Best Companies for Women in India study- Ranked amongst 100 Best Companies for Women In India
- ET Human Capital Awards 2021- Winner across multiple categories
- Brandon Hall Group HCM Excellence Award - Outstanding Learning Practices.
The biggest award of course is the thrill our employees feel when they can Tell Stories Beyond the Ordinary!
Technology
1003
Job Description
Job Title: Staff Engineer, SRE, Digital Business
Location: Mumbai
Employment Type: Full-time
About Us:
Sonyliv is a leading OTT platform revolutionizing the way audiences consume entertainment. With millions of users across the globe, our mission is to deliver seamless, high-quality, and reliable streaming experiences. We are looking for a Senior Engineering Manager, SRE, Digital Business to join our team and take ownership of ensuring the availability, scalability, and performance of our critical systems.
Job Summary:
We are looking for a skilled Staff Engineer, SRE to manage and maintain our OTT platform’s technical Operation. The ideal candidate will have experience in Application Support, Content Delivery Network, Logging & Triaging, and Cloud-based technologies. You will be responsible for ensuring high availability, scalability, and performance of our platform. You will be responsible for triaging issues and find issues using trend analysis
Responsibilities :
Provide Technical support by handling and consulting on BAU, Incidents for respective applications.
Act as an escalation point for user issues and requests and from L1/L2 support. Report issues to senior management.
Troubleshoot application errors, find issues using Trend analysis and identifying root cause.
Collaborate with developments teams to resolve technical issues.
Implement automation scripts to streamline support processes and reduce manual work.
Gain detailed knowledge of all business flows, application architecture for the supported applications.
Define, document, and maintain SLAs, technical documentation, and knowledge bases to support platform.
Monitor application performance, identifying areas for improvement.
Build and maintain effective and productive relationships with stakeholders in business, development, product, and third-party system providers.
Facilitate coordination across L
Experience with troubleshooting tools and techniques for FE,BE, API etc.
Familiar with job scheduling tools: cron and experience with application monitoring tools.
Knowledge of web services ( SOAP based and RESTful Web services )
Prior experience in L2/L3 support.
Experience with IT service management frameworks (ITIL) and Agile methodologies.
Experience with Incident and Problem Management
Familiarity with DevOps practices and tools ( Jenkins etc. )
Well versed with anyone Scripting language ( Shell, Python etc. )
Strong Problem-Solving Skills and attention to details.
Why join us?
Sony Pictures Networks is home to some of India’s leading entertainment channels such as SET, SAB, MAX, PAL, PIX, Sony BBC Earth, Yay!, Sony Marathi, Sony SIX, Sony TEN, Sony TEN1, SONY Ten2, SONY TEN3, SONY TEN4, to name a few!
Our foray into the OTT space with one of the most promising streaming platforms, Sony LIV brings us one step closer to being a progressive digitally-led content powerhouse.
Our independent production venture- Studio Next has already made its mark with original content and IPs for TV and Digital Media.
But our quest to Go Beyond doesn’t end there. Neither does our search to find people who can take us there.
We focus on creating an inclusive and equitable workplace where we celebrate diversity with our Bring Your Own Self Philosophy and are recognised as a Great Place to Work.
- Great Place to Work Institute- Ranked as one of the Great Places to Work for since years
- Included in the Hall of Fame as a part of the Working Mother & Avtar Best Companies for Women in India study- Ranked amongst 100 Best Companies for Women In India
- ET Human Capital Awards 2021- Winner across multiple categories
- Brandon Hall Group HCM Excellence Award - Outstanding Learning Practices.
The biggest award of course is the thrill our employees feel when they can Tell Stories Beyond the Ordinary!
💡 Quick Summary
Seeking a career-building opportunity? The Staff Engineer, SRE, Digital Business position is now open for candidates interested in the Software Developer Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Software Developer Jobs is a plus.
