Job Description
About Barclays
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.
Risk and Control Objective
Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.
Working Flexibly
We're committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers' and clients' needs. Whether you have family commitments or you're a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life.
If you would like some flexibility then please discuss this with the hiring manager.
Introduction:
• To own the development and maintenance of Process Documentation in respect of one or more core ITIL Processes.
• In conjunction with the overall Process Owner, to drive continual process improvement so that the maturity, effectiveness and efficiency of the process is continually enhanced.
• Provides technical Authorship, support, training & Subject Matter Expertise for several standards and processes.
What will you be doing
• Creation and maintenance of Standards and Controls in respect of one or more core ITIL Processes
• Creation and maintenance of supporting process documentation and training/help materials.
• Definition and agreement of key metrics (operational and governance) in respect of the in-scope processes.
• Definition and documentation of controls designed to test adherence to Process Standards
• Working closely with the Operational Process Owner and overall Standard Owner to ensure all process documentation meets overall requirements and is fit for purpose.
What we're looking for:
• Process and Standards Experience:
• Experience in designing, developing, documenting and maintaining processes (essential)
• Knowledge / experience of process design methodologies and tools (
💡 Quick Summary
Seeking a career-building opportunity? The Standards Manager position is now open for candidates interested in the Bank Jobs sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
