Job Description
JOB ROLE
• Respond to customer queries and provide resolution, support and assistance to the customers pertaining to existing / new queries on services provided by the client.
• Improving the customer experience by providing fast, friendly and effective service with accurate and personal solutions to customer enquiries.
• Take a high volume of inbound Customer calls with a friendly and positive voice, give precise and correct information about the query to the customer.
• Update and processes information accurately into the system.
• Resolve Customer problems in a timely manner
• Take Ownership & Deliver on Customer commitments
IDEAL CANDIDATE SHOULD :
• Have excellent English communication skills-
• Should be able to speak English fluently.
• Reside in Bangalore
• Work from office
• Rotational offs Rotational shifts
• Willing to work rotational shifts (both day &night shift)
• Can join immediately
• Should hold all relevant documents.
• Both freshers & work experienced can apply with relevant documents (offer letter, relieving letter and pay slips)
• Experience in BPO domain is preferred.
• Both doses vaccinated with certificate
• Cab facility Available- chargeable (per month basis)
Company Name : First Source
Process Name : ETS(International Voice)
Education qualification : 10+2+3 / Graduate r post Graduate MandatoryÂ
Coms : Excellent English
Note : No Fresher Min 2years International Voice Experience mandatory '
Shift timing : Rotational shift
Working days : 5days working+2days Rotational off
Cab : 1way and Shuttle serviceÂ
Salary : 4.2LPA 30k+Incentives Up to 2k
Age limit : up to 37
Experience : Only Âexperience can applyÂ
Work location : No. 2, Block-D, Plot, Street No. 3, Kakateeya Nagar, Habsiguda, Hyderabad, Telangana 500007
Work mode : Work from officeÂ
Interview Round :
• Amcat NonvoiceÂ
• Amcat Voice (60
💡 Quick Summary
Seeking a career-building opportunity? The Start Your Career In BPO Call Us And We Are Your Guides position is now open for candidates interested in the BPO Jobs sector. This role in Hyderabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
