Job Description
Greeting for the day !!
We at Startek value our ability to effectively garner those interactions and CX insights, analyzing, unlocking, and providing intelligence that drives digital transformation and further revenues for you, our client.
We have some openings for our premium processes, below are the requirements
1. Team Leader:
a. Need minimum 2 years experience on papers as Team Leader in BPO
b. Must be flexible for Rotational shifts
c. Must be good in communication
d. should have understanding about the KRA/ KPI/ Management, SLA Management, Knowledge of client servicing, performance management will add extra benefit.
2. Quality Analyst
a. Need minimum 1year of experience on papers as QA in BPO
b. Must be flexible for Rotational shifts
c. Must be good in communication
d. should have good understanding from Training point of view.
3. Process Trainer
a. Identifying training needs
b. Need minimum 2 years of experience on papers as Trainer in BPO.
c. Must be good in communication
d. should have good understanding from Training point of view.
e. Making sure training goals align with corporate objectives, and creating development programs.
For further details please feel free to contact
Call or whats app- ++1-XXXXXXXXXX
Job Type: Full-time
Salary: ₹20,000.00 – ₹40,000.00 per month
Benefits:
• Health insurance
• Provident Fund
• Work from home
Schedule:
• Rotational shift
Supplemental Pay:
• Quarterly bonus
COVID-1+ considerations:
Yes we are providing WFH as required
Education:
• Bachelor’s (Required)
Experience:
• Total work: 5 years (Required)
• Team Leader/Qaulity Analyst: 2 years (Required)
Speak with the employer
++1 ++1-XXXXXXXXXX
Application Deadline: 30/04/2026
Expected Start Date: 02/05/2026
We at Startek value our ability to effectively garner those interactions and CX insights, analyzing, unlocking, and providing intelligence that drives digital transformation and further revenues for you, our client.
We have some openings for our premium processes, below are the requirements
1. Team Leader:
a. Need minimum 2 years experience on papers as Team Leader in BPO
b. Must be flexible for Rotational shifts
c. Must be good in communication
d. should have understanding about the KRA/ KPI/ Management, SLA Management, Knowledge of client servicing, performance management will add extra benefit.
2. Quality Analyst
a. Need minimum 1year of experience on papers as QA in BPO
b. Must be flexible for Rotational shifts
c. Must be good in communication
d. should have good understanding from Training point of view.
3. Process Trainer
a. Identifying training needs
b. Need minimum 2 years of experience on papers as Trainer in BPO.
c. Must be good in communication
d. should have good understanding from Training point of view.
e. Making sure training goals align with corporate objectives, and creating development programs.
For further details please feel free to contact
Call or whats app- ++1-XXXXXXXXXX
Job Type: Full-time
Salary: ₹20,000.00 – ₹40,000.00 per month
Benefits:
• Health insurance
• Provident Fund
• Work from home
Schedule:
• Rotational shift
Supplemental Pay:
• Quarterly bonus
COVID-1+ considerations:
Yes we are providing WFH as required
Education:
• Bachelor’s (Required)
Experience:
• Total work: 5 years (Required)
• Team Leader/Qaulity Analyst: 2 years (Required)
Speak with the employer
++1 ++1-XXXXXXXXXX
Application Deadline: 30/04/2026
Expected Start Date: 02/05/2026
💡 Quick Summary
Seeking a career-building opportunity? The Startek Aegis Looking for Subject Matter Expert |SME| at position is now open for candidates interested in the BPO Jobs sector. This role in Kolkata offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.