Job highlights
Identified by Google from the original job post
Qualifications
Completion of checker training attained
Being able to stay calm and focused in high-pressure scenarios is a valuable skill
Effective communication skills
Fluency in basic math skills enables individuals to effectively manage their finances, make informed purchasing decisions, and accurately prepare and interpret data
The minimum physical demands of the role must be met to qualify for the position
The stipulation for this opportunity is that you must be 18 years of age or older
Responsibilities
Establish an unparalleled customer journey by offering unparalleled service delivery
Ensure that customers feel comfortable returning by keeping the environment clean and safe
Showcase the company's central values of safety, diversity, inclusion, honesty, integrity, and respect
Embrace diversity and inclusion to promote mutual understanding and respect among associates from all backgrounds and experiences
Build relationships with your customers by providing personalized recommendations and catering to their individual needs
This can help customers feel like they are part of a community, and can also lead to increased engagement and loyalty
Achieve and uphold insight into the store's products and have the skill to respond to inquiries and provide valuable guidance regarding the available products
Tasked with the duty of maintaining a friendly demeanor, creating a welcoming environment, and proactively greeting, conversing with, and helping customers
We believe that efficient transaction processing at the check lane is key to providing excellent customer service, and we ensure that all transactions are completed quickly and accurately
Observing the scheduled shift hours is a fundamental requirement
Verify the actual payment for the merchandise; distribute exact change; carry out processing of checks, credit, and debit charges following the proper departmental protocols for task operation and paperwork
Be well-versed in the operations of the Point of Sale system to manage diverse tenders, rain checks, complex loyalty programs, coupons, and checkout processes as per the organization's policies
Utilize either the scanning window by brushing it over the goods, a handheld filter, or type the information into the 10-key pad to record sales data
Familiarize yourself with the company's cash handling operations and work with honesty and efficiency to minimize any potential losses
Abide by the norms and restrictions on products that have sales restrictions, including Fireworks, Alcohol, Tobacco, and Videos
Implement measures to reduce inventory loss, like carefully examining the bottom of baskets, scanning all merchandise to ensure accurate inventory counts, refraining from manually entered sales, and following standard closing procedures
Meeting productivity benchmarks by promptly handling transactions within the allocated time
Comply with the company policy and report any pricing discrepancies promptly to ensure transparency
Be up-to-date with the present, forthcoming, celebration-related, and exclusive commercials
As part of your customer service duties, ensure that you notify customers of the different company directives, such as Kroger Personal Finance, fuel points, customer service surveys, and fundraising requests
The cleanliness of the checkout area is a top priority, and wiping down all surfaces is necessary to achieve that goal
Enhance safety standards by upholding safety protocols and procedures, and promptly alerting store management of any unsafe situations or potential safety hazards
Ensure that management is informed immediately about any accidents involving customers or employees
To ensure the safety and security of everyone, any safety hazards and illegal activities such as robbery, theft or fraud, must be reported
Comply with all policies and procedures set forth by the company, in addition to following the laws and regulations put in place by the local, state, and federal jurisdictions
It is critical to ensure the strict observance of all current rules and guidelines with regards to the proper display of merchandise, high-quality customer service, efficient cash handling, labor management, effective supply chain management, loss prevention, proper maintenance, wellbeing and food safety, desirable staff conduct, and effective customer engagement
The indispensable tasks of this job necessitate that the person be capable of completing them without or without reasonable accommodations
Job description
Job Description:

Establish an unparalleled customer journey by offering unparalleled service delivery. Ensure that customers feel comfortable returning by keeping the environment clean and safe. Showcase the company's central values of safety, diversity, inclusion, honesty, integrity, and respect.

Responsibilities:
• Embrace diversity and inclusion to promote mutual understanding and respect among associates from all backgrounds and experiences.
• Build relationships with your customers by providing personalized recommendations and catering to their individual needs. This can help customers feel like they are part of a community, and can also lead to increased engagement and loyalty.
• Achieve and uphold insight into the store's products and have the skill to respond to inquiries and provide valuable guidance regarding the available products.
• Tasked with the duty of maintaining a friendly demeanor, creating a welcoming environment, and proactively greeting, conversing with, and helping customers.
• We believe that efficient transaction processing at the check lane is key to providing excellent customer service, and we ensure that all transactions are completed quickly and accurately.
• Observing the scheduled shift hours is a fundamental requirement.
• Verify the actual payment for the merchandise; distribute exact change; carry out processing of checks, credit, and debit charges following the proper departmental protocols for task operation and paperwork.
• Be well-versed in the operations of the Point of Sale system to manage diverse tenders, rain checks, complex loyalty programs, coupons, and checkout processes as per the organization's policies.
• Utilize either the scanning window by brushing it over the goods, a handheld filter, or type the information into the 10-key pad to record sales data.
• Familiarize yourself with the company's cash handling operations and work with honesty and efficiency to minimize any potential losses.
• Abide by the norms and restrictions on products that have sales restrictions, including Fireworks, Alcohol, Tobacco, and Videos.
• Implement measures to reduce inventory loss, like carefully examining the bottom of baskets, scanning all merchandise to ensure accurate inventory counts, refraining from manually entered sales, and following standard closing procedures.
• Meeting productivity benchmarks by promptly handling transactions within the allocated time.
• Comply with the company policy and report any pricing discrepancies promptly to ensure transparency.
• Be up-to-date with the present, forthcoming, celebration-related, and exclusive commercials.
• As part of your customer service duties, ensure that you notify customers of the different company directives, such as Kroger Personal Finance, fuel points, customer service surveys, and fundraising requests.
• The cleanliness of the checkout area is a top priority, and wiping down all surfaces is necessary to achieve that goal.
• Enhance safety standards by upholding safety protocols and procedures, and promptly alerting store management of any unsafe situations or potential safety hazards.
• Ensure that management is informed immediately about any accidents involving customers or employees.
• To ensure the safety and security of everyone, any safety hazards and illegal activities such as robbery, theft or fraud, must be reported.
• Comply with all policies and procedures set forth by the company, in addition to following the laws and regulations put in place by the local, state, and federal jurisdictions.
• It is critical to ensure the strict observance of all current rules and guidelines with regards to the proper display of merchandise, high-quality customer service, efficient cash handling, labor management, effective supply chain management, loss prevention, proper maintenance, wellbeing and food safety, desirable staff conduct, and effective customer engagement.
• The indispensable tasks of this job necessitate that the person be capable of completing them without or without reasonable accommodations.

Qualifications:

MINIMUM
• Completion of checker training attained
• Being able to stay calm and focused in high-pressure scenarios is a valuable skill
• Effective communication skills
• Fluency in basic math skills enables individuals to effectively manage their finances, make informed purchasing decisions, and accurately prepare and interpret data
• The minimum physical demands of the role must be met to qualify for the position
• The stipulation for this opportunity is that you must be 18 years of age or older

DESIRED
• The attainment of a high school diploma or equivalent credential is an accomplishment that can open many doors in an individual's future career and personal life
• Customer service experience
• Courtesy Clerk
• While speaking is often the focus of language learning, reading and writing skills are crucial for academic success and professional growth

About Us:

Providing exceptional service and products to shoppers for over 20 years, Fred Meyer has grown to include 120 stores throughout the Pacific Northwest.

At the core of our mission to feed the human spirit is a rich history of innovation and commitment to excellence. Our diverse team of individuals shares a passion for food and community, and we work tirelessly to create meaningful experiences for all.

We aim to nourish your future by providing excellent quality and devotion, allowing you to thrive. If you possess compassion, have a strong sense of purpose, and are eager to acquire knowledge, your opportunities for development are boundless.

Looking for a new job? Join the Fred Meyer family and take advantage of our exciting employment opportunities!