Job Description
Store Manager
Location:
Jaipur, IN
About Starbucks India
Starbucks India is a 50:50 Joint Venture between Tata Global Beverages and Starbucks Coffee Company. Currently, we have presence in 8 cities with over 125 stores through a network of over 1,800+ passionate partners (employees). Our core business is more than just coffee. We are in the people business selling coffee. And we know our success depends on the people we hire, retain and develop.
Our mission statement – "To inspire and nurture the human spirit – one person, one cup and one neighbourhood at a time" and core values are the roots of our culture and serve as guidepost for our partners. We're called partners, because it's not just a job, it's our passion. Together, we embrace diversity to create a place where each of us can be ourselves. We always treat each other with respect and dignity. And we hold each other to that standard.
Purpose and Scope of position
This position contributes to our success by:
1. Leading the store operations & the team of store partners to create and maintain the Starbucks Experience for our customers and partners.
2.The main areas of work of a store manager involves reaching sales targets and increasing profits, dealing with customer service issues, staff management, safety and security issues.
3.The store manager is responsible for modeling and acting in accordance with TATA Starbucks Limited guiding principle
Summary of Key Responsibilities
Responsibilities and essential job functions include but are not limited to the following:
• Completes store operational requirements by scheduling and assigning partners; following up on work results.
• Identifies current and future customer requirements by establishing rapport with customers and other partners who are in a position to understand service requirements.
• Maintains and models a calm demeanour during periods of high volume or unusual events. Continues to keep store operating to standard and sets a positive example for the shift team
• Exhibits a willingness and desire to share coffee knowledge and stories with others
• Displays a 'customer first' attitude by training and holding partners accountable for delivering legendary customer service.
• Solicits feedback from the customers
• Supervisory Responsibilities:
• Interviewing & training partners, planning, assigning and directing work
• Regular interaction/ review with the team
• Encourage team to take independent decisions
• Conduct goal setting
• Developing strategic and operational plans for the work group, managing execution and measuring results
• Review performance to achieve organizational goals
• Gather & evaluate employees performance
• Appraising performance
• Addressing complaints and resolving problems.
• Coaching, counselling, and disciplining
• Ensures partners adhere to legal and operational compliance requirements
• Drives coffee conversations within the team and creates a culture of coffee appreciation
• Achieves financial objectives based on the annual budget; scheduling expenditures; analyzing variances; initiating corrective
Location:
Jaipur, IN
About Starbucks India
Starbucks India is a 50:50 Joint Venture between Tata Global Beverages and Starbucks Coffee Company. Currently, we have presence in 8 cities with over 125 stores through a network of over 1,800+ passionate partners (employees). Our core business is more than just coffee. We are in the people business selling coffee. And we know our success depends on the people we hire, retain and develop.
Our mission statement – "To inspire and nurture the human spirit – one person, one cup and one neighbourhood at a time" and core values are the roots of our culture and serve as guidepost for our partners. We're called partners, because it's not just a job, it's our passion. Together, we embrace diversity to create a place where each of us can be ourselves. We always treat each other with respect and dignity. And we hold each other to that standard.
Purpose and Scope of position
This position contributes to our success by:
1. Leading the store operations & the team of store partners to create and maintain the Starbucks Experience for our customers and partners.
2.The main areas of work of a store manager involves reaching sales targets and increasing profits, dealing with customer service issues, staff management, safety and security issues.
3.The store manager is responsible for modeling and acting in accordance with TATA Starbucks Limited guiding principle
Summary of Key Responsibilities
Responsibilities and essential job functions include but are not limited to the following:
• Completes store operational requirements by scheduling and assigning partners; following up on work results.
• Identifies current and future customer requirements by establishing rapport with customers and other partners who are in a position to understand service requirements.
• Maintains and models a calm demeanour during periods of high volume or unusual events. Continues to keep store operating to standard and sets a positive example for the shift team
• Exhibits a willingness and desire to share coffee knowledge and stories with others
• Displays a 'customer first' attitude by training and holding partners accountable for delivering legendary customer service.
• Solicits feedback from the customers
• Supervisory Responsibilities:
• Interviewing & training partners, planning, assigning and directing work
• Regular interaction/ review with the team
• Encourage team to take independent decisions
• Conduct goal setting
• Developing strategic and operational plans for the work group, managing execution and measuring results
• Review performance to achieve organizational goals
• Gather & evaluate employees performance
• Appraising performance
• Addressing complaints and resolving problems.
• Coaching, counselling, and disciplining
• Ensures partners adhere to legal and operational compliance requirements
• Drives coffee conversations within the team and creates a culture of coffee appreciation
• Achieves financial objectives based on the annual budget; scheduling expenditures; analyzing variances; initiating corrective
💡 Quick Summary
Seeking a career-building opportunity? The Store Manager position is now open for candidates interested in the Counter Sales Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Counter Sales Jobs is a plus.
