Store Manager

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Store Manager

airtel

Jaipur, Rajasthan

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21 hours ago

Full–time

About the role - Manage an entire airtel store and provide a delightful experience to customers while driving Sales targets, with adherence to pre-defined guidelines

Key Responsibility –

· Develop store strategies to expand store traffic and optimize profitability

· Ensure a consistent, quality store experience for customers: customer needs are met, complaints are resolved and service is quick and efficient

· Drive sales of various airtel plans, plan upgrades & products - my airtel app WYNK, airtel TV etc.

· Maintain store staff job results by coaching, counseling, disciplining, planning, monitoring, and appraising job results

· Maintain inventory levels of airtel assets - SIM cards, dongles, Wifi devices

· Ensure adherence to pre-defined airtel SOPs to run store operations smoothly

Skills Required

· Good communication and interpersonal skills

· Ability to analyze data and derive insights

· Customer centricity while taking all decisions

· Ability to drive large teams towards specific objectives

· Ability to monitor store transactions

· Digital Savvy, ability to manage digital assets

Educational Qualifications

· Graduate, preferably MBA

Work Experience- 3-4 years of retail shop floor experience