Store Manager- Love from Felicity at O'Hare International Airport
At Love From USA, we’re not a typical retail company. With 24 stores (and growing) in high profile venues across the U.S., we have a passion for inspiring our customers and connecting them with the perfect gift. We’re a team of creators, collaborators + innovators who are dedicated to delivering exceptional products and experiences to our customers.
Love From USA is a specialty retailer operating in venues in Orlando, Denver + Chicago’s airports along with highly trafficked locations like Mall of America and Chicago’s Navy Pier. Customers visit us for our unique product mix, ranging from gift items, specialty socks, loungewear and more. Love From USA’s merchandising curates the best national and private brands and combines its product mix with a proprietary private-label, while maintaining a focus on trends.
Working at Love From USA isn’t just about creating cool things, it’s also about building relationships – with our customers, vendors and the communities in which we’re located.
Exciting challenges lie ahead - Love From USA is expanding across the country, making its way into additional airports and other specialty venues, and we’re currently building our team to accommodate this growth. We’ve brought together some of the brightest, quirkiest and most talented minds in the industry and we’re looking for the next Store Manager to join our fast-paced + high energy store operations team.
Do you love exceeding a customer's expectations? Are you proud of the state you live in and love to share your knowledge? Are you seeking a workplace that will challenge you and provide opportunities to learn and grow? If so, we want to talk to you!
Love From Felicity
Love From Felicity at O’Hare is a brand new location, and more than just a retail space, it’s an elevated grab-and-go kiosk offering high-quality pre-packaged sandwiches, salads, snacks, and beverages while empowering students from The Felicity School, an educational and life-changing program. This collaboration is led by Love From USA, a company with 24 stores in airports and high-profile venues nationwide. Together, Love From Felicity is redefining grab-and-go retail at O’Hare.
Join the Love From brand and be part of a fast-growing, mission-driven team dedicated to social impact and delivering excellent traveler experiences.
Love Local Like We Do.
Job Overview: The Store Manager is responsible for managing and overseeing all aspects of store operations, including driving sales, payroll control, visual presentation, and training and development. Together with the Marketing Team, Buying Team, Office Team and CEO, the Store Manager will develop and execute a strategic vision, with a progressive, customer centric-approach all while delivering on sales and profit objectives.
KEY RESPONSIBILITIES:
Maximize sales in store by promoting and overseeing a fun, profitable store through customer service, proper floor coverage, excellent visual presentation, well-trained and developed staff, and shortage control.
Ensure all projects are executed profitably and in compliance to company standards. Closely manage store payroll to ensure results are within budget.
Build, train and develop bench strength of talent within the store.
Communicate with the Group Store Manager the needs and ongoing initiatives within the store.
Comply and enforce all Company policies and procedures.
Additional duties as assigned.
IDEAL CANDIDATE PROFILE: The STORE MANAGER will be known as a trusted, collaborative and results-oriented leader and business partner who can lead through influence and who possesses professional maturity and industry credibility.
QUALIFICATIONS:
Associate, BS or BA degree or equivalent in management experience
Must have proven store management working experience Must possess strong, proactive leadership and decision-making skills
Ability to sell, manage and drive growth
Excellent customer relationship management skills
Strong sense of urgency and ability to meet deadlines Entrepreneurial mindset and clear thinker
Excellent analytical and organizational skills
Self-motivated and self-directed to independently move projects forward, meet deadlines, and prioritize projects
Practices open and continuous communication, values keeping others informed, effectively presenting information in a clear, concise manner
Excellent leadership, facilitation, and interpersonal skills, with the ability to work across functional lines and at many level
Food and Beverage certification a plus
Job Type: Full-time
Pay: From $55,000.00 per year
Benefits:
401(k)
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance
Work Location: In person