Job Description
Full job description
Permanent full-time position, Tuesday to Saturday
Split across two locations: 40% Neutral Bay and 60% Crow’s Nest
Sales, customer service and leadership focus
About us
Australian Red Cross is part of the world’s largest humanitarian organisation. Our aim is to improve the lives of the most vulnerable people in Australia especially those affected by bushfire, flood and other disasters.
About the role
The Store Manager is responsible for driving sales to achieve targets by providing clear direction and fostering an engaged workforce. Working in conjunction with the Area Manager, you will pro-actively develop, drive and support local and national marketing campaigns and promotional activity within the store e.g. VIP events. On a day-to-day basis, you will lead, maintain and actively work to ensure strong relationships in a team of staff and volunteers through ongoing coaching and support.
The Store Manager – Multiple Locations will play a key role in strengthening volunteer engagement, with a focus on increasing volunteer numbers at Neutral Bay, as well as driving over the counter donations at Crow’s Nest. The role will support ongoing profitability and contribute to the broader Sydney Metro region’s performance and sustainability.
What you will bring
Demonstrated experience in successfully managing a retail shop (preferably fashion and/or recycled goods related)
Proven ability to deliver revenue and net profit objectives through managing others
Staff and/or Volunteer management
Sound presentation and visual merchandising skills in line with current trends
Strong sales and customer service acumen
Benefits that act for you, while you act for humanity
Financial wellbeing: In addition to your salary, you can take advantage of salary packaging via Maxxia. This can potentially reduce the amount of tax you pay each year and leave you with more disposable income in your pocket. Salary package expenses like rent, utilities, groceries, and school fees - up to $15,900 per year.
Health & Wellbeing: Discounts available through a variety of insurance providers. Access to health education resources via programs like Converge and Headspace. Memberships available to Fitness Passport, which provides affordable and unlimited access to more than 1,600 gyms, pools, and leisure centres across Australia.
Work/Life Flexibility: You can access a paid ‘Me’ day just for you in addition to a wide range of other paid leave options.
Career development: Access to ongoing learning, training, and development courses.
Further information
This role is covered by the General Retail Industry Award 2020 - Level 8. Salary from $64,121.20 FTE + superannuation + access to salary packaging.
For more information about the role, please contact Linda Haanskorf at lhaanskorf@redcross.org.au (Please note this is for enquiries only - all applications must be submitted through our website or SEEK for consideration)
Applications for this position will close on Tuesday, 28 April 2026
Please apply as soon as possible as we will be reviewing applications as they come in and may close the advertisement earlier.
Whilst we appreciate interest in our roles, we will not be engaging with Agencies or Agency Candidates for this role.
Ref #13384
Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with diverse lived experiences, abilities, genders, ethnicities, ages, and ****** orientations. We are a child safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities.
Thank you for considering a career at Red Cross. We also have great opportunities to volunteer. Click here to find out more.
Permanent full-time position, Tuesday to Saturday
Split across two locations: 40% Neutral Bay and 60% Crow’s Nest
Sales, customer service and leadership focus
About us
Australian Red Cross is part of the world’s largest humanitarian organisation. Our aim is to improve the lives of the most vulnerable people in Australia especially those affected by bushfire, flood and other disasters.
About the role
The Store Manager is responsible for driving sales to achieve targets by providing clear direction and fostering an engaged workforce. Working in conjunction with the Area Manager, you will pro-actively develop, drive and support local and national marketing campaigns and promotional activity within the store e.g. VIP events. On a day-to-day basis, you will lead, maintain and actively work to ensure strong relationships in a team of staff and volunteers through ongoing coaching and support.
The Store Manager – Multiple Locations will play a key role in strengthening volunteer engagement, with a focus on increasing volunteer numbers at Neutral Bay, as well as driving over the counter donations at Crow’s Nest. The role will support ongoing profitability and contribute to the broader Sydney Metro region’s performance and sustainability.
What you will bring
Demonstrated experience in successfully managing a retail shop (preferably fashion and/or recycled goods related)
Proven ability to deliver revenue and net profit objectives through managing others
Staff and/or Volunteer management
Sound presentation and visual merchandising skills in line with current trends
Strong sales and customer service acumen
Benefits that act for you, while you act for humanity
Financial wellbeing: In addition to your salary, you can take advantage of salary packaging via Maxxia. This can potentially reduce the amount of tax you pay each year and leave you with more disposable income in your pocket. Salary package expenses like rent, utilities, groceries, and school fees - up to $15,900 per year.
Health & Wellbeing: Discounts available through a variety of insurance providers. Access to health education resources via programs like Converge and Headspace. Memberships available to Fitness Passport, which provides affordable and unlimited access to more than 1,600 gyms, pools, and leisure centres across Australia.
Work/Life Flexibility: You can access a paid ‘Me’ day just for you in addition to a wide range of other paid leave options.
Career development: Access to ongoing learning, training, and development courses.
Further information
This role is covered by the General Retail Industry Award 2020 - Level 8. Salary from $64,121.20 FTE + superannuation + access to salary packaging.
For more information about the role, please contact Linda Haanskorf at lhaanskorf@redcross.org.au (Please note this is for enquiries only - all applications must be submitted through our website or SEEK for consideration)
Applications for this position will close on Tuesday, 28 April 2026
Please apply as soon as possible as we will be reviewing applications as they come in and may close the advertisement earlier.
Whilst we appreciate interest in our roles, we will not be engaging with Agencies or Agency Candidates for this role.
Ref #13384
Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with diverse lived experiences, abilities, genders, ethnicities, ages, and ****** orientations. We are a child safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities.
Thank you for considering a career at Red Cross. We also have great opportunities to volunteer. Click here to find out more.
💡 Quick Summary
Seeking a career-building opportunity? The Store Manager - Multiple Stores position is now open for candidates interested in the Event Management Jobs sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Event Management Jobs is a plus.