Job Description
Here’s how the job qualifications align with your profile.
Skills
Vendor relationship building
Team management
Store management
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Do you have experience in Vendor relationship building?
Education
High school diploma or GED
Languages
Spanish
English
Do you know Spanish?
Full job description
About the Role
Talpa Supermarkets is seeking an experienced and results-driven Store Operations Manager (Bilingual) to lead overall store operations and drive operational excellence, profitability, and an outstanding customer experience. This role serves as the senior leader on site and is responsible for overseeing all departments, developing high-performing teams, managing financial results, and ensuring compliance with company standards and food safety regulations.
The Store Operations Manager (Bilingual) plays a critical leadership role in executing company strategy at the store level while fostering a positive, accountable, and customer-focused culture.
Key Responsibilities
Operations & Performance
Oversee daily operations across all departments, including grocery, produce, meat, bakery, tortillería, ice cream shop, restaurant, frontend, and receiving
Ensure consistent execution of standards for quality, service, cleanliness, organization, and safety
Monitor and improve key performance indicators, including sales, shrink, labor, and profitability
Manage inventory control, ordering, receiving, vendor relations, invoicing, and cycle counts
Oversee pricing accuracy, promotions, signage, discounts, and merchandising standards
Ensure compliance with food safety regulations, health requirements, allergen controls, and company policies
Leadership & Team Development
Recruit, hire, train, coach, and develop department managers and store associates
Create and manage labor schedules while balancing service levels and labor cost control
Conduct performance evaluations and corrective action as needed, in accordance with company policy
Foster a high-performance, accountable, and engaged work culture
Lead by example on the sales floor and within all departments
Customer Experience & Community
Ensure excellent customer service and resolve escalated customer issues
Build strong relationships with customers and the local community
Monitor store appearance, product presentation, and competitor pricing
Drive customer loyalty, satisfaction, and repeat business
Financial & Administrative
Manage store budget and P&L performance in partnership with corporate leadership
Review sales reports, labor metrics, shrink results, and inventory performance
Plan and implement sales strategies and operational improvements
Complete required reporting, audits, and compliance documentation
Deliver weekly and monthly financial and operational reports
Support & Leadership Structure
The Store Operations Manager (Bilingual) is supported by Department Managers, Corporate Operations, Human Resources, Risk Management, and Safety teams. While the Store Manager (Bilingual) is the senior leader on site, Talpa Supermarkets provides centralized support to ensure consistent execution, compliance, and operational success.
Qualifications
High school diploma or GED required; college degree preferred
Minimum 5 years of grocery or retail management experience, including multi-department oversight
Strong leadership, operational, and financial management skills
Demonstrated experience with inventory management, labor control, and P&L accountability
Ability to manage multiple departments in a fast-paced retail environment
Ability to work a flexible schedule as required by business needs, including weekends and holidays
Proficiency in Microsoft Office Suite, particularly Microsoft Excel, including basic data analysis and reporting
Bilingual Spanish/English (required)
Why Join Talpa Supermarkets
Competitive salary with performance-based bonus potential
Strong corporate support across HR, Operations, Safety, and Finance
Opportunity to lead a complex, high-volume, multi-department operation
Clear growth and advancement opportunities as Talpa continues to expand
Community-focused, people-first culture
Leadership role with direct impact on store success
If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.
💡 Quick Summary
Seeking a career-building opportunity? The Store Operations Manager (Bilingual) position is now open for candidates interested in the Counter Sales Jobs sector. This role in Atlanta offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Counter Sales Jobs is a plus.
