Job Information

· Industry IT Services

· Work Experience 12 Years+

· Location - Bangaluru, Pune, Mumbai, Hyderabad

SAM (Strategic Account Manager)

Job Description

Responsible for the incremental revenue growth on both IT product and services offerings.

• Protecting the Existing Revenue Stream from Competition & Downward Tariff Revision.

• Achieve monthly, quarterly, and annual revenue targets for IT hardware, peripherals, IT services, and software solutions.

• Seeding New Products & Services - Cross Selling & Up selling - to enhance overall revenue

• Work closely with OEM Account Managers in designated accounts and workout winning strategy.

• Business planning & Accurate Forecasting - on Revenue, Order booking, Gross Addition, Gross Net, Net Addition, Churn, Billing, Collection & Bad debts.

• Coordination with Other teams for same account across teams to ensure sync in terms of tariff offering, other circle acquisitions, Order fulfilment, Issues Resolution & various other day to day activities

• Monitor the service delivery and service assurance aspects are in line with agreed SLA / MSA

• Facilitating Collections Team to ensure timely payments and reduction in bad debts

• Manages detailed Account dossier and update periodically.

• Adhere and comply to all processes and systems of organization.

• Encourage an atmosphere of trust, openness and communication and an attitude based on working together and shared objectives.