Job Description
Neerinfo Solutions is a Leading executive search firm providing services to leading IT services, Manufacturing, Captives, and BFS companies.
One of our clients a Top Tier 1 IT Company is looking to hire for a Strategy Consulting - Automotive domain role with experience in Salesforce platform.
Role: Salesforce Platforms – Automotive
Location- Gurgaon, Mumbai, Bangalore, Chennai, Hyderabad, Pune
Experience - 6-14 Years
Position type: Permanent
Please find below the Job Description
As a part of the team, you’ll help drive the following:
· Deliver consulting projects using Techno-Functional Consulting background in Salesforce CRM in automotive context (Automotive Cloud/ sales cloud/service cloud/marketing cloud
· Be a part of the Intelligent Functions team, one of the key capabilities or sub-industry areas to support Platforms-driven business design and assessment such as value assessment, business case creation, business process re-engineering and so on.
· Provide solutions for complex client problems across the Salesforce landscape throughout the project lifecycle, providing subject matter expertise with a strong strategic awareness of the SFDC market and associated technologies.
· Work as a lead Salesforce Functional Solution Architect and support with solutions for end-to-end request for proposal requests.
· Engage with clients in understanding their requirements, scoping, discovering and defining solutions, explaining business benefits and use cases and developing a roadmap to meet their goals.
· Create innovative solution designs that utilize our extensive service offerings.
· Support our business development activities, working with our sales teams in proposal generation, shaping the solution plan and delivery approach for Salesforce transformations.
· Be responsible for integration with different CRM Solutions including Salesforce and create proof of concepts as and when required.
Bring your best skills forward to excel in the role:
· Problem-solving skills to identify, escalate, track and resolve issues in time
· Strong project management skills and ability to run projects on his own
· Effective presentation and public speaking skills
· Ability to work in a rapidly changing environment where continuous innovation is desired
· Ability to effectively team with others in a large, global organization
· Analytical skills to bring clarity to complex issues and gather data-driven insights
· Excellent communication and interpersonal skills
· Cross cultural competence with an ability to thrive in a dynamic environment
· Manage and work with key stakeholders onshore and onsite
Your experience counts!
· MBA from Tier 1 and 2 business school
· Must have Industry Expertise in Automotive around functions such as
· Sales
· Aftersales (Customer Service)
· Dealerships
· Production and Logistics
· Warranty
· Spare Parts
· Procurement and Supply Chain
· Deep knowledge and experience in Salesforce application/modules/ functional expertise:
· Business process design, operational performance improvement, business value case development experience focusing on CRM, Customer Service, Sales & marketing (expertise in one or more techno-functional roles for platform implementation)
· Experience in supporting RFP, putting together solutions/value propositions which can be presented to client stakeholders.
· Process Transformation: Involves defining key performance indicators and associated work practices and collecting, managing and reporting monthly/quarterly on regional status
· Program Management: Involves effectively planning, managing, and coordinating multiple projects in a dynamic environment with numerous and complex stakeholders’ groups and execute on-time and on budget
· Should have hands on experience on implementation/ integration of Salesforce applications for clients.
· Drawing on extensive knowledge and experience across Salesforce Integration projects be able to provide insightful, deal-relevant points of view and recommendations based on robust analysis
· Active role in the identification of opportunities by farming existing relationships and growing new networks
· Ability to work independently with minimal supervision
What’s in it for you?
· An opportunity to work on transformative projects with key G2000 clients · Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. · Ability to embed responsible business into everything—from how you service your clients to how you operate as a responsible professional. · Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities · Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization
One of our clients a Top Tier 1 IT Company is looking to hire for a Strategy Consulting - Automotive domain role with experience in Salesforce platform.
Role: Salesforce Platforms – Automotive
Location- Gurgaon, Mumbai, Bangalore, Chennai, Hyderabad, Pune
Experience - 6-14 Years
Position type: Permanent
Please find below the Job Description
As a part of the team, you’ll help drive the following:
· Deliver consulting projects using Techno-Functional Consulting background in Salesforce CRM in automotive context (Automotive Cloud/ sales cloud/service cloud/marketing cloud
· Be a part of the Intelligent Functions team, one of the key capabilities or sub-industry areas to support Platforms-driven business design and assessment such as value assessment, business case creation, business process re-engineering and so on.
· Provide solutions for complex client problems across the Salesforce landscape throughout the project lifecycle, providing subject matter expertise with a strong strategic awareness of the SFDC market and associated technologies.
· Work as a lead Salesforce Functional Solution Architect and support with solutions for end-to-end request for proposal requests.
· Engage with clients in understanding their requirements, scoping, discovering and defining solutions, explaining business benefits and use cases and developing a roadmap to meet their goals.
· Create innovative solution designs that utilize our extensive service offerings.
· Support our business development activities, working with our sales teams in proposal generation, shaping the solution plan and delivery approach for Salesforce transformations.
· Be responsible for integration with different CRM Solutions including Salesforce and create proof of concepts as and when required.
Bring your best skills forward to excel in the role:
· Problem-solving skills to identify, escalate, track and resolve issues in time
· Strong project management skills and ability to run projects on his own
· Effective presentation and public speaking skills
· Ability to work in a rapidly changing environment where continuous innovation is desired
· Ability to effectively team with others in a large, global organization
· Analytical skills to bring clarity to complex issues and gather data-driven insights
· Excellent communication and interpersonal skills
· Cross cultural competence with an ability to thrive in a dynamic environment
· Manage and work with key stakeholders onshore and onsite
Your experience counts!
· MBA from Tier 1 and 2 business school
· Must have Industry Expertise in Automotive around functions such as
· Sales
· Aftersales (Customer Service)
· Dealerships
· Production and Logistics
· Warranty
· Spare Parts
· Procurement and Supply Chain
· Deep knowledge and experience in Salesforce application/modules/ functional expertise:
· Business process design, operational performance improvement, business value case development experience focusing on CRM, Customer Service, Sales & marketing (expertise in one or more techno-functional roles for platform implementation)
· Experience in supporting RFP, putting together solutions/value propositions which can be presented to client stakeholders.
· Process Transformation: Involves defining key performance indicators and associated work practices and collecting, managing and reporting monthly/quarterly on regional status
· Program Management: Involves effectively planning, managing, and coordinating multiple projects in a dynamic environment with numerous and complex stakeholders’ groups and execute on-time and on budget
· Should have hands on experience on implementation/ integration of Salesforce applications for clients.
· Drawing on extensive knowledge and experience across Salesforce Integration projects be able to provide insightful, deal-relevant points of view and recommendations based on robust analysis
· Active role in the identification of opportunities by farming existing relationships and growing new networks
· Ability to work independently with minimal supervision
What’s in it for you?
· An opportunity to work on transformative projects with key G2000 clients · Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. · Ability to embed responsible business into everything—from how you service your clients to how you operate as a responsible professional. · Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities · Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization
💡 Quick Summary
Seeking a career-building opportunity? The Strategy Consulting | Salesforce Platforms | Automotive position is now open for candidates interested in the Customer Care Executive sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
