Job Description
Overview
Position Type
Full-Time Staff
Education Level
Associate's
Category
Accounting
Description
General Summary
The Student Accounts Specialist serves as the primary point of contact for students, parents, faculty, staff, and external partners regarding all aspects of student accounts. Reporting to the Accounting Manager and operating under the direction of the Controller’s Office, this position provides high-quality customer service and performs a variety of responsible, non-routine, and independent administrative functions. Core responsibilities include student account reconciliation, cashiering, billing and payment processing, recordkeeping, data entry, and related support activities essential to the University’s financial operations.
Duties and Responsibilities
Serve as a knowledgeable resource for students and families by resolving complex student account inquiries and issues, drawing upon an understanding of student account operations and related campus functions (e.g., Financial Aid, Registrar).
Ensure compliance with all institutional, state, and federal policies, regulations, and guidelines related to student accounts.
Perform monthly billing and collection activities for currently enrolled students and applicable third-party organizations.
Review student invoices for accuracy; process adjustments as needed, including the posting and disbursement of financial aid refunds.
Assist with communications to enrolled students regarding billing cycles, payment deadlines, collections, and other important account-related matters.
Utilize the Ellucian Colleague student information system and associated third-party systems to manage student billing for tuition, fees, housing, meal plans, and other charges.
Process alternative or non-standard billing scenarios, including consortium agreements and study abroad programs.
Administer and support the Transact Student Account Center and online payment portals; coordinate tuition payment plans for students and parents.
Assist the Accounting Manager with preparation of month-end reports summarizing student account activity.
Conduct regular reviews of individual student accounts throughout each academic term to ensure accuracy and completeness.
Organize and maintain student account records to support the preparation of annual audited financial statements.
Foster positive, professional, and effective working relationships with all Business Office and Controller’s Office clients, including students, parents, faculty, staff, and administrators.
Participate on committees or in special projects as assigned to support institutional initiatives.
Perform other related duties as assigned that are consistent with the scope and level of responsibility of the position.
Qualifications
Education and Experience
Associate’s or Bachelor’s degree in business or related field preferred.
Minimum of 0-2 years of experience in accounts receivable or billing roles; higher education experience is a plus.
Knowledge, Skills and Abilities
Strong skills in accounting software and Microsoft Office Suite (Excel, Word, Outlook).
Strong customer service orientation with the ability to interact effectively with diverse populations.
Excellent attention to detail and accuracy.
Ability to prioritize tasks, manage multiple responsibilities, and meet deadlines.
Strong organizational, written, and verbal communication skills.
Ability to work collaboratively in a team environment and independently when needed.
Ability to work effectively under pressure and maintain confidentiality of sensitive and protected information.
Work Environment/Physical Demands
Normal use of office equipment, sitting at a desk, walking or standing, occasional lifting (<25 lbs).
The Student Accounts Specialist typically works in an office environment with standard office equipment. Occasional extended hours may be required during peak periods. This position is primarily based on the Atlanta campus; limited remote work may be available with supervisor approval.
Qualified applicants should submit a resume and cover letter.
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About OGLETHORPE UNIVERSITY INC
Oglethorpe University
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Turner Lynch Campus Center
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Stormy Petrel
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Academic Quad
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Position Type
Full-Time Staff
Education Level
Associate's
Category
Accounting
Description
General Summary
The Student Accounts Specialist serves as the primary point of contact for students, parents, faculty, staff, and external partners regarding all aspects of student accounts. Reporting to the Accounting Manager and operating under the direction of the Controller’s Office, this position provides high-quality customer service and performs a variety of responsible, non-routine, and independent administrative functions. Core responsibilities include student account reconciliation, cashiering, billing and payment processing, recordkeeping, data entry, and related support activities essential to the University’s financial operations.
Duties and Responsibilities
Serve as a knowledgeable resource for students and families by resolving complex student account inquiries and issues, drawing upon an understanding of student account operations and related campus functions (e.g., Financial Aid, Registrar).
Ensure compliance with all institutional, state, and federal policies, regulations, and guidelines related to student accounts.
Perform monthly billing and collection activities for currently enrolled students and applicable third-party organizations.
Review student invoices for accuracy; process adjustments as needed, including the posting and disbursement of financial aid refunds.
Assist with communications to enrolled students regarding billing cycles, payment deadlines, collections, and other important account-related matters.
Utilize the Ellucian Colleague student information system and associated third-party systems to manage student billing for tuition, fees, housing, meal plans, and other charges.
Process alternative or non-standard billing scenarios, including consortium agreements and study abroad programs.
Administer and support the Transact Student Account Center and online payment portals; coordinate tuition payment plans for students and parents.
Assist the Accounting Manager with preparation of month-end reports summarizing student account activity.
Conduct regular reviews of individual student accounts throughout each academic term to ensure accuracy and completeness.
Organize and maintain student account records to support the preparation of annual audited financial statements.
Foster positive, professional, and effective working relationships with all Business Office and Controller’s Office clients, including students, parents, faculty, staff, and administrators.
Participate on committees or in special projects as assigned to support institutional initiatives.
Perform other related duties as assigned that are consistent with the scope and level of responsibility of the position.
Qualifications
Education and Experience
Associate’s or Bachelor’s degree in business or related field preferred.
Minimum of 0-2 years of experience in accounts receivable or billing roles; higher education experience is a plus.
Knowledge, Skills and Abilities
Strong skills in accounting software and Microsoft Office Suite (Excel, Word, Outlook).
Strong customer service orientation with the ability to interact effectively with diverse populations.
Excellent attention to detail and accuracy.
Ability to prioritize tasks, manage multiple responsibilities, and meet deadlines.
Strong organizational, written, and verbal communication skills.
Ability to work collaboratively in a team environment and independently when needed.
Ability to work effectively under pressure and maintain confidentiality of sensitive and protected information.
Work Environment/Physical Demands
Normal use of office equipment, sitting at a desk, walking or standing, occasional lifting (<25 lbs).
The Student Accounts Specialist typically works in an office environment with standard office equipment. Occasional extended hours may be required during peak periods. This position is primarily based on the Atlanta campus; limited remote work may be available with supervisor approval.
Qualified applicants should submit a resume and cover letter.
Share job details to
About OGLETHORPE UNIVERSITY INC
Oglethorpe University
Promotional Image for Oglethorpe University
Turner Lynch Campus Center
Promotional Image for Turner Lynch Campus Center
Stormy Petrel
Promotional Image for Stormy Petrel
Academic Quad
Promotional Image for Academic Quad
Terms of Use | Privacy Policy | © 2026 Paycom | All Rights Reserved.
💡 Quick Summary
Seeking a career-building opportunity? The Student Account Specialist position is now open for candidates interested in the Education Jobs sector. This role in Atlanta offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Education Jobs is a plus.