Job Description
Location: Andheri & Dadar, Mumbai
Company: Edujam LLP – Education / EdTech
Job Type: Full-Time
Salary: ₹16,000 – ₹22,000 per month + Uncapped Incentives
Experience: 0–2 Years (Freshers Welcome)
Website: www.edujam.in
About Edujam LLP:
Edujam LLP is a fast-growing EdTech organization dedicated to supporting students throughout their academic journey. We work closely with students and partner universities to ensure smooth admissions, academic coordination, and ongoing support.
We are building a student-first, women-friendly workplace where empathy, communication, and growth matter.
About the Role – Student Support Executive
We are looking for a female Student Support Executive who enjoys helping students, resolving queries, and ensuring a smooth academic experience. You will be the primary point of contact for students, handling onboarding, coordination, documentation, and day-to-day support.
This role is ideal for fresh graduates or early-career professionals who want a stable, meaningful career in education and customer support.
Key Responsibilities:
Handle student onboarding and documentation verification (academic & ID documents)
Manage student interactions via calls (mandatory), emails, and in-person meetings
Resolve student queries with empathy, clarity, and professionalism
Assist with fee collection, receipts, and accurate record maintenance
Communicate academic updates related to assignments, exams, results, and university circulars
Maintain organized digital and physical student records
Follow up on pending fees, documents, and student requests
Coordinate with internal teams and partner universities for issue resolution
Support exam registrations, academic events, and operational activities
Who Can Apply:
Female candidates preferred
Education: Bachelor’s degree in any stream (mandatory)
Experience: 0–2 years
Freshers with good communication skills are welcome
Languages: Fluency in Hindi & English (spoken and written)
Skills Required:
Strong verbal & written communication
Call handling & query resolution
Documentation & data management
CRM / record maintenance
Time management & multitasking
Empathetic, polite, and student-friendly approach
Team player with interest in the EdTech / Education sector
Work Schedule:
Days: Monday to Saturday
Timings: 10:00 AM – 7:00 PM
What You’ll Gain:
Hands-on experience in student services & academic operations
Exposure to university coordination and education processes
Stable career growth in a fast-growing EdTech company
Skill development in communication, coordination & documentation
Supportive, respectful, and student-focused work culture
Yearly Bonus + Uncapped Incentives
Ready to Apply?
Send your updated resume to: [email protected]
For queries: +91 9372XXXXXX
Join Edujam LLP and grow your career in education while helping students succeed — because every successful student needs strong support behind them.
Job Types: Full-time, Permanent, Fresher
Pay: ₹16,000.00 - ₹22,000.00 per month
Benefits:
Internet reimbursement
Paid time off
Work Location: In person
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💡 Quick Summary
Seeking a career-building opportunity? The Student Coordinator position is now open for candidates interested in the Fresher Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Fresher Jobs is a plus.
