Student Support Assistant

Kitlocker.com

Senior Account Manager - Education

Kitlocker.com • Sheffield, United Kingdom • via LinkedIn

3 days ago

Full–time

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Job description

Job Title: Senior Account Manager - Education

Department: Account Management

Responsible to: Sales Manager and Sales Director

Location: Kitlocker.com, 6 & 8 Stevenson Way, Sheffield, S9 3WZ

Starting Salary: £33,000+ experience dependent

The Details:

This position will require a customer-focused Senior Account Manager with a proven track record of, delivering against KPI’s, commercial targets, strong analytical skills and delivering propositions in line with brand guidelines and company objectives.

The Senior Account Manager will be responsible for maintaining and developing our client base by utilising high-level sales and account management skills with a view to building a portfolio of customers of medium to high revenue value, across our education sector with a focus on independent schools.

It is imperative that the Senior Account Managers have good communication skills and a desire to be interactive and supportive within a vibrant, agile and growing Customer Team. A commercial mindset and knowledge of sports is desirable, and enthusiasm for relationships and commitment to personal development is key.

Our Brand:

Kitlocker.com exists to empower teams, fans, and communities through the power of teamwear that inspires confidence and unites individuals. Our brand is built on the principles of neutrality, inclusivity and creativity – ensuring that every kit is a reflection of the team’s unique identity without imposing a specific colour agenda. Our vision is a world where every club and community gets the kit they want, not just the one they’re given.

Strategic:

• Provide insight and support where required to Sales Manager and Sales Director on delivering an education category plan.

• Become an expert in your category. Ensure your insights are influencing the Go to Market Planning for your category and there are frequent assessment and revision of tactics and activities.

• Identify opportunities for growth with your category focus by providing customer product feedback and insights to assist with planning.

• Be a champion for customer feedback for product and service, ensuring the best possible brand representation.

• Full 360 understanding of the Kitlocker Strategic Plan.

• Maintain consistency with Kitlocker company values.

Sales:

• Under the guidance of the Sales Manager and Sales Director, develop joint business plans with targeted accounts to deliver profitable sales growth year on year both Online and Offline, and actively seek to generate new relationships and opportunities for incremental growth.

• Responsible for delivery of sales, profit, execution of category initiatives to meet agreed KPI’s weighted to personal and category performance

• Work with the account management team to ensure customer experiences are consistent with the business priorities and deliver against key category objectives.

Account Management:

• Be an effective communicator, managing customer expectations in a clear, concise and professional manner.

• Engage in regular transparent interactions with the customer to deliver updates that are gathered from information sources within the company and/or the brand.

• Be insightful, understanding the customer needs and suggest appropriate brand, product and service solutions.

• Feed information to the Key Account Managers for insight into developing appropriate merchandising line plans that suit customer requirements and Kitlocker strategic KPI’s.

• Develop impactful and long-lasting relationships with a client list of accounts to maximise relationships and revenue opportunities.

• Ensure in-depth knowledge across a wide range of brands and categories to ensure we provide the highest level of service and product expertise with a view to grow specialist category knowledge.

Education & Certification:

• Bachelor’s degree in business, Marketing, or a related field.

• Valid driver’s license preferred

Company Benefits:

• Annual Discretionary Company Performance Bonus.

• Annual Leave 33 days (including Bank Holidays) with the option to buy an additional 3 and sell up to 2.

• Westfield Health Cash Plan.

• Monthly Staff Lunches on site.

• Quarterly Social Events.

• 5 paid volunteering days a year.

• Enhanced Maternity and Paternity.

• Enhanced Sick Pay.

• A Personal Day paid per year.

• Virgin Incentive Loyalty Scheme.

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Acklam Grange School

Student Support Assistant

Acklam Grange School • Middlesbrough, United Kingdom • via Teaching Vacancies - GOV.UK

3 days ago

Full–time

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Job description

• Experience

of working with children/young people

• Full

working knowledge of relevant policies/codes of practice

• Committed

to safeguarding and promoting the welfare of children and young people

• Developing

and maintaining positive working relationships with a range of students in

order to provide guidance and support

• A

sound knowledge of school systems, up-to-date curriculum and correct academic

procedures; and using this knowledge to help guide individuals through the

learning process

• Experience

of dealing with behaviour issues in an academic environment

• Experience

of communicating with a range of individuals, including parents/carers and

outside agencies in an appropriate manner

• Experience

of school monitoring systems and using this data to identify issues promptly

and accurately

• Experience

of managing a busy workload whilst maintaining high standards

• Ability

to work in a challenging environment

• Ability

to produce accurate work to tight deadlines

• Excellent

communication skills and the ability to relate to a wide range of people and

adapt approach as appropriate

• Ability

to establish and maintain strong relationships with all stakeholders

• Ability

to work flexibly across departments to support colleagues in order to meet

whole school requirements

• An

ability to react to organisational change quickly and positively

• Ability

to communicate clearly both orally and in writing pitched at the right level

for the audience

• Ability

to handle confidential information with discretion

• Ability

to relate sensitively to service users with complex problems and to

contribute to a team approach to ensure that service user issues are

considered

• Ability

to identify realistic but challenging self-development needs and take

responsibility for own learning

• Ability

to demonstrate commitment to Equal Opportunities and customer service

practices in the context of service delivery

• Ability

to maintain confidentiality at all times

• E-literate

and competent in IT packages e.g. Microsoft Office

• Ability

to assimilate information

• Knowledge

of adolescent behaviour and management systems

• Knowledge

of working with families to promote cohesion and achievement