Job Description
Overview
Work Type: Fixed-term - Part-time
Salary: Salary not specified
Grade: Education Support - Level 1, Range 3
Occupation: Education and training
Location: Melbourne - Southern suburbs
Reference: 1523485
Location Profile
Thank you for your interest in the Student Wellbeing Officer at Noble Park English Language School. Our school is a multi-campus school which provides an intensive English language course for newly arrived migrants and refugees from non-English speaking backgrounds in the southeast Victoria region.
The students are introduced to the Victorian education system and assisted with settlement in Victoria. The basis of the curriculum is the study of the English language; however, the curriculum aims to prepare students for life in Australia. Many students have been displaced by war, economic hardship, or political persecution. The school is committed to assisting students to regain trust in people and systems and to develop the self-esteem and confidence required to face the challenges of a new country.
At any given over 50 different language groups are represented. The school provides a secure and caring learning environment where staff and students respect and tolerate differences between cultures and religions and caters for individual differences in language acquisition.
Since 2009 the school has expanded to four campuses due to changing settlement patterns in the region. The main campus is at Noble Park and caters for both primary and secondary students. Casey campus is located at Hampton Park and caters for primary and secondary students. Our Springvale campus and Stonnington (Glen Huntly) campuses are for primary students. Our Cranbourne campus caters for both primary and secondary students.
Successful applicant must have a valid working with children check WWCC (employee).
Selection Criteria
SC1 Demonstrated relevant tertiary qualifications in social work, psychology or a related discipline and related experience.
SC2 Demonstrated high level interpersonal skills and the ability to work as an effective team member.
SC3 Demonstrated case management experience and competence and well developed counselling skills.
SC4 Demonstrated empathy and understanding of issues affecting new arrivals in particular young people from refugee background and their families.
SC5 Demonstrated sensitivity to cultural diversity and experience working cross culturally.
SC6 Demonstrated ability to work with a range of outside agencies.
SC7 Demonstrated high level organisational and ICT skills.
Role
[Attendance requirement for this position]
Range 3 is distinguished by the introduction of management responsibility and accountability for the delivery of professional support services. The role will usually impact beyond the work area or professional field. It seeks to gain cooperation of other staff members or members of the school community to achieve specific objectives, such as in school administration, operations or educational programs.
Direction on targets and goals is provided but the position will have some degree of latitude in determining how they are achieved. This latitude will generally be limited by standard procedures and school policy. Deviation from standard procedures and school policy will require guidance and direction from senior management.
The provision of business management responsibilities becomes a feature at range 3. Management of staff to achieve the expected outcomes is a key responsibility. Staff management issues will be resolved with minimal reference to senior management, although guidance will be required in more complex cases. Senior management will be provided with timely reports and advice, although this will generally be confined to matters relating to the immediate work area, service provision or educational program and is unlikely to impact substantially on whole of school operations.
This is the minimum range for positions that carry a mandatory qualification requirement of not less than four years. Professional student support positions become a feature at range 3 (e.g. therapists, psychologists) where standard professional services are delivered. Professional support and guidance will be close at hand and deviation from standard procedures and school policy will require guidance and direction from senior management.
An education support class position supports the educational services being provided to students, but must not include duties of teaching as defined in clause 2.6.1 of the Education and Training Reform Act 2006 (Vic) or its successor. Supervision of students cannot be required except where it is an integral part of the employee¿s position or involves supervision of students individually or in small groups, in controlled circumstances, where the responsibility for students remains clearly with a teacher.
Responsibilities
Provide professional student support services, e.g. therapist and psychological and counselling services.
Provide strategic advice on specific support services and their impact on students, school curriculum and services.
Manage the use of and access to school resource and reference material.
Liaise and negotiate with service providers in respect to the cost and quality of services.
Supervise the delivery of contracted services.
Manage the development and collection of resource material at the school.
Work collaboratively as part of the school's welfare team.
Organise/facilitate programs relevant to the needs of students.
Assessment of the needs of young people
Case management and counselling including the maintenance of detailed welfare files.
Referrals to and communication with other appropriate services.
Link young people into the wider community.
Develop a collaborative working relationship to other providers.
Prepare appropriate documentation and report as required by the school.
Other duties as required by the principal.
Who May Apply
Individuals with the aptitude, experience and/or qualifications to fulfill the specific requirements of the position.
Diversity and Inclusion
The department is committed to diversity and inclusion and developing a workforce that is representative of the community we service. We value diversity and inclusion in all forms - culture, gender, religion, ethnicity, LGBTIQA+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply for roles within the Department. The Department recognises that the provision of safe, respectful and inclusive workplaces is essential to high performance and promotes flexible work and diversity across all schools and Department workplaces. It is our policy to provide reasonable adjustments for staff with disability (see Workplace adjustment guidelines).
Additional support and advice on the recruitment process is available to Aboriginal and/or Torres Strait Islander candidates from the Koorie Outcomes Division (KOD) via marrung@education.vic.gov.au
Applicants seeking part-time employment are encouraged to apply for any teaching service position and, if they are the successful candidate, request a reduced time fraction. Such requests will be negotiated on a case-by-case basis and will be subject to the operational requirements of the school.
Child Safe Standards
Victorian government schools are child safe environments. Our schools actively promote the safety and wellbeing of all students, and all school staff are committed to protecting students from abuse or harm in the school environment, in accordance with their legal obligations including child safe standards. All schools have a Child Safety Code of Conduct consistent with the department's exemplar available at:
https://www2.education.vic.gov.au/pal/child-safe-standards/policy
DE Values
The department's employees commit to upholding the department's Values: Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership and Human Rights. The department's Values complement each school's own values and underpin the behaviours the community expects of Victorian public sector employees, including those who work in Victorian Government Schools. Information on the department values is available at:
https://www2.education.vic.gov.au/pal/values-department-vps-school-employees/overview
Other Information
The successful candidate will need the preparedness to work at any campus of Noble Park English Language School.
Able to drive or commute to any campus of Noble Park English Language School.
Conditions of Employment
All staff employed by the Department and schools have access to a broad range of employment conditions and working arrangements.
Appointment of successful applicants will be made subject to a satisfactory pre-employment conditions check.
A probationary period may apply during the first year of employment and induction and support programs provided.
Detailed information on all terms and conditions of employment is available on the Department's Human Resources website at http://www.education.vic.gov.au/hrweb/Pages/default.aspx
Applications close Saturday 18 April 2026 at 11.59pm
Posted
2 April 2026
Work Type: Fixed-term - Part-time
Salary: Salary not specified
Grade: Education Support - Level 1, Range 3
Occupation: Education and training
Location: Melbourne - Southern suburbs
Reference: 1523485
Location Profile
Thank you for your interest in the Student Wellbeing Officer at Noble Park English Language School. Our school is a multi-campus school which provides an intensive English language course for newly arrived migrants and refugees from non-English speaking backgrounds in the southeast Victoria region.
The students are introduced to the Victorian education system and assisted with settlement in Victoria. The basis of the curriculum is the study of the English language; however, the curriculum aims to prepare students for life in Australia. Many students have been displaced by war, economic hardship, or political persecution. The school is committed to assisting students to regain trust in people and systems and to develop the self-esteem and confidence required to face the challenges of a new country.
At any given over 50 different language groups are represented. The school provides a secure and caring learning environment where staff and students respect and tolerate differences between cultures and religions and caters for individual differences in language acquisition.
Since 2009 the school has expanded to four campuses due to changing settlement patterns in the region. The main campus is at Noble Park and caters for both primary and secondary students. Casey campus is located at Hampton Park and caters for primary and secondary students. Our Springvale campus and Stonnington (Glen Huntly) campuses are for primary students. Our Cranbourne campus caters for both primary and secondary students.
Successful applicant must have a valid working with children check WWCC (employee).
Selection Criteria
SC1 Demonstrated relevant tertiary qualifications in social work, psychology or a related discipline and related experience.
SC2 Demonstrated high level interpersonal skills and the ability to work as an effective team member.
SC3 Demonstrated case management experience and competence and well developed counselling skills.
SC4 Demonstrated empathy and understanding of issues affecting new arrivals in particular young people from refugee background and their families.
SC5 Demonstrated sensitivity to cultural diversity and experience working cross culturally.
SC6 Demonstrated ability to work with a range of outside agencies.
SC7 Demonstrated high level organisational and ICT skills.
Role
[Attendance requirement for this position]
Range 3 is distinguished by the introduction of management responsibility and accountability for the delivery of professional support services. The role will usually impact beyond the work area or professional field. It seeks to gain cooperation of other staff members or members of the school community to achieve specific objectives, such as in school administration, operations or educational programs.
Direction on targets and goals is provided but the position will have some degree of latitude in determining how they are achieved. This latitude will generally be limited by standard procedures and school policy. Deviation from standard procedures and school policy will require guidance and direction from senior management.
The provision of business management responsibilities becomes a feature at range 3. Management of staff to achieve the expected outcomes is a key responsibility. Staff management issues will be resolved with minimal reference to senior management, although guidance will be required in more complex cases. Senior management will be provided with timely reports and advice, although this will generally be confined to matters relating to the immediate work area, service provision or educational program and is unlikely to impact substantially on whole of school operations.
This is the minimum range for positions that carry a mandatory qualification requirement of not less than four years. Professional student support positions become a feature at range 3 (e.g. therapists, psychologists) where standard professional services are delivered. Professional support and guidance will be close at hand and deviation from standard procedures and school policy will require guidance and direction from senior management.
An education support class position supports the educational services being provided to students, but must not include duties of teaching as defined in clause 2.6.1 of the Education and Training Reform Act 2006 (Vic) or its successor. Supervision of students cannot be required except where it is an integral part of the employee¿s position or involves supervision of students individually or in small groups, in controlled circumstances, where the responsibility for students remains clearly with a teacher.
Responsibilities
Provide professional student support services, e.g. therapist and psychological and counselling services.
Provide strategic advice on specific support services and their impact on students, school curriculum and services.
Manage the use of and access to school resource and reference material.
Liaise and negotiate with service providers in respect to the cost and quality of services.
Supervise the delivery of contracted services.
Manage the development and collection of resource material at the school.
Work collaboratively as part of the school's welfare team.
Organise/facilitate programs relevant to the needs of students.
Assessment of the needs of young people
Case management and counselling including the maintenance of detailed welfare files.
Referrals to and communication with other appropriate services.
Link young people into the wider community.
Develop a collaborative working relationship to other providers.
Prepare appropriate documentation and report as required by the school.
Other duties as required by the principal.
Who May Apply
Individuals with the aptitude, experience and/or qualifications to fulfill the specific requirements of the position.
Diversity and Inclusion
The department is committed to diversity and inclusion and developing a workforce that is representative of the community we service. We value diversity and inclusion in all forms - culture, gender, religion, ethnicity, LGBTIQA+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply for roles within the Department. The Department recognises that the provision of safe, respectful and inclusive workplaces is essential to high performance and promotes flexible work and diversity across all schools and Department workplaces. It is our policy to provide reasonable adjustments for staff with disability (see Workplace adjustment guidelines).
Additional support and advice on the recruitment process is available to Aboriginal and/or Torres Strait Islander candidates from the Koorie Outcomes Division (KOD) via marrung@education.vic.gov.au
Applicants seeking part-time employment are encouraged to apply for any teaching service position and, if they are the successful candidate, request a reduced time fraction. Such requests will be negotiated on a case-by-case basis and will be subject to the operational requirements of the school.
Child Safe Standards
Victorian government schools are child safe environments. Our schools actively promote the safety and wellbeing of all students, and all school staff are committed to protecting students from abuse or harm in the school environment, in accordance with their legal obligations including child safe standards. All schools have a Child Safety Code of Conduct consistent with the department's exemplar available at:
https://www2.education.vic.gov.au/pal/child-safe-standards/policy
DE Values
The department's employees commit to upholding the department's Values: Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership and Human Rights. The department's Values complement each school's own values and underpin the behaviours the community expects of Victorian public sector employees, including those who work in Victorian Government Schools. Information on the department values is available at:
https://www2.education.vic.gov.au/pal/values-department-vps-school-employees/overview
Other Information
The successful candidate will need the preparedness to work at any campus of Noble Park English Language School.
Able to drive or commute to any campus of Noble Park English Language School.
Conditions of Employment
All staff employed by the Department and schools have access to a broad range of employment conditions and working arrangements.
Appointment of successful applicants will be made subject to a satisfactory pre-employment conditions check.
A probationary period may apply during the first year of employment and induction and support programs provided.
Detailed information on all terms and conditions of employment is available on the Department's Human Resources website at http://www.education.vic.gov.au/hrweb/Pages/default.aspx
Applications close Saturday 18 April 2026 at 11.59pm
Posted
2 April 2026
💡 Quick Summary
Seeking a career-building opportunity? The Student Wellbeing Officer- job post position is now open for candidates interested in the Government Job Alert sector. This role in Melbourne offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Government Job Alert is a plus.