Job Description
Designation – SME
• The SME will drive Home Loan business through DO’s of PL,CC,CVM,IPG,CASA, Prime and Priority and will carry the HL targets allocated to the team assigned to him.
• He will take Customer calls to generate HL leads if the DO is unable to manage the queries of the customers.
• He will be responsible for training the team on HL/LAP products and keep them abreast with the latest developments in HL/LAP
• He needs to ensure that the leads generated are qualified as per the criteria applicable and is assigned to the appropriate Sales Manager on the field
• He will also coordinate with the Sales Team to get the case logged in and disbursed
• He needs to ensure that leads are generated as per the Daily Run Rate and monitor the lead to login ratios
Skills Required –
• Telecalling Experience of atleast 1 Yr
• Knowledge of Home Loans / LAP preferable
• Sales Aptitude is a prerequisite
• Team Management experience preferable
• Working Knowledge of MS Office / Excel / Libre required
• Good communication skills for Coordination & Mentoring teams.
• Effective Mail Communication regarding queries / escalation
• Graduation is mandatory
Job Type: Full-time
Salary: Up to ₹300,000.00 per year
Benefits:
• Commuter assistance
Schedule:
• Day shift
Ability to commute/relocate:
• Ghatkesar, Hyderabad - 500088, Telangana: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
• Are you vaccinated with both the doses
Education:
• Bachelor's (Required)
Experience:
• total work: 1 year (Required)
Language:
• English (Required)
• Hindi (Required
• The SME will drive Home Loan business through DO’s of PL,CC,CVM,IPG,CASA, Prime and Priority and will carry the HL targets allocated to the team assigned to him.
• He will take Customer calls to generate HL leads if the DO is unable to manage the queries of the customers.
• He will be responsible for training the team on HL/LAP products and keep them abreast with the latest developments in HL/LAP
• He needs to ensure that the leads generated are qualified as per the criteria applicable and is assigned to the appropriate Sales Manager on the field
• He will also coordinate with the Sales Team to get the case logged in and disbursed
• He needs to ensure that leads are generated as per the Daily Run Rate and monitor the lead to login ratios
Skills Required –
• Telecalling Experience of atleast 1 Yr
• Knowledge of Home Loans / LAP preferable
• Sales Aptitude is a prerequisite
• Team Management experience preferable
• Working Knowledge of MS Office / Excel / Libre required
• Good communication skills for Coordination & Mentoring teams.
• Effective Mail Communication regarding queries / escalation
• Graduation is mandatory
Job Type: Full-time
Salary: Up to ₹300,000.00 per year
Benefits:
• Commuter assistance
Schedule:
• Day shift
Ability to commute/relocate:
• Ghatkesar, Hyderabad - 500088, Telangana: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
• Are you vaccinated with both the doses
Education:
• Bachelor's (Required)
Experience:
• total work: 1 year (Required)
Language:
• English (Required)
• Hindi (Required
💡 Quick Summary
Seeking a career-building opportunity? The Subject Matter Expert |SME| | BPO OUTBOUND VOICE position is now open for candidates interested in the BPO Jobs sector. This role in Hyderabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
