Job Description
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.
Job Summary:
Processing new intake referrals in our Scheduling application system within 1 business day
Triage and Assign patient details to Therapeutic Scheduling Team and respective partners (Pharmacy, Programs etc.).
Input and Process Renewals and all other Intake service requests.
Process all other valued services (E.g. TDMs, TBQ, vaccines etc.).
Processing of incoming medical order changes (frequency, dose changes, reload or STAT)
Process and update patient files and program documents in Scheduling application for data accuracy.
Escalate pending follow ups greater than 2 business days to Team Lead/ Supervisor Cross trained to assist with Automated reminders processing as required.
Processing and submission of Post appointment outcomes Post visit report (PVRs) /Adverse Event (AEs) within 1 business day to respective Programs or Physicians as required and update scheduling system and documents to patient file.
Validation of records for completeness and data accuracy against molecule cheat sheet for PVR and AE instructions prior to submission
Processing of incomplete appointment status (e.g. No Show) to be sent to respective Program, Pharmacy and Scheduling team for follow up with patient.
Creation of Private Pay referral requests.
Cross trained to assist as needed with any other tasks for Intake team to ensure a continuum of service.
Completing all other administrative tasks for the Intake Coordination Team and PCC coverage as required.
Assist regional scheduling pod with coordination of next appointment as required.
Ensure an understanding of the divisions KPI and each medical therapy SLA.
Represent McKesson Infusion Services as Intake SME in meetings, workshops, and other business functions.
Education:
High school graduate and business/health background is an asset
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.
Our Base Pay Range for this position
$17.6+ - $27.74
McKesson is an Equal Opportunity Employer
McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, ****** orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.
Join us at McKesson!
💡 Quick Summary
Seeking a career-building opportunity? The Summer Student / INVIVA Coordination Team position is now open for candidates interested in the Health Jobs sector. This role in Mississauga offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Health Jobs is a plus.
