Job Description
The Vintage Twin is seeking a Supervisor for each of our stores, located in Soho and the Lower East Side. The ideal candidate will have excellent communication and management skills, high emotional intelligence, and a passion for clienteling. You will support your management team in maintaining a healthy, successful team and smooth operation. You will earn commission in addition to your base pay.
Responsibilities include (but are not limited to):
Opening/Closing- includes morning huddles, opening and closing cash drawer, assigning zones, daily reports, etc.
Lead by example on the sales floor by setting the standard for excellent customer service
Maintain high morale and motivate your team to meet sales goals
Training and development of team including consistent positive and negative feedback and coaching
Ensure that all procedures and policies are being followed correctly
Communicate with management team on an ongoing basis and report on strengths and weaknesses of team as well as anything else notable in the store
Assist with inventory and merchandising
Maintain cleanliness
Assist with press and stylist pulls
Assist with team events/gatherings
The right candidate for this role will
Have some retail management, assistant management, supervisory or key-holding experience
Be able to work 4 or 5 days per week
Have a passion for vintage, building a clientele, and styling
Be easy to talk to, likable and empathetic so the staff will feel comfortable being open about any questions, comments or concerns
Be highly professional and able to maintain authority and respect
Be reliable, punctual, and able to work a schedule that includes weekends and holidays
Be friendly, a "people person" who thrives on providing exemplary customer service
Be able to provide feedback in a kind, constructive way to get the most out of their team
About us
The Vintage Twin was founded in 2009 by twin sisters Samantha and Morgan Elias. We pioneered the pop-up shop model over the last decade in NYC and now have two permanent stores, which are the epicenter of our brand and the community we are building around it. We take pride in an extremely high level of service, most notably at the famed Jeanius Bar where we pick out the perfect pair of jeans for you. Our store is experiential, and we are looking for an individual who is passionate about creating positive, memorable experiences for all of our clients.
Job Types: Full-time, Part-time
Pay: $22.00 per hour
Benefits:
401(k)
Employee discount
Flexible schedule
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Supervisor position is now open for candidates interested in the Retail & Wholesale sector. This role in New York City offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Retail & Wholesale is a plus.
