Job Description
The Alma Mater Society (AMS) is the University of British Columbia’s (UBC) student society, and works to improve the academic, social and personal lives of the 56,000 UBC students at its Vancouver campus. The AMS also runs nine food and beverage outlets, a catering and conference operation, and the AMS Student Nest, providing on-campus employment opportunities and generating revenue that goes directly back into supporting the students at UBC.
Position Title: Supervisor
Reports to: Outlet Manager
Supervises: Outlet Employees
Employee Status: Temporary, hourly, part-time until December 31, 2026
Compensation: $20 per hour
Position Overview
The Supervisor is responsible for the operational and financial success of the operation. This role requires a self-motivated individual to ensure timely and professional service to our guests. The ideal candidate is a hands-on, experienced operator, able to motivate their immediate team and provide superior customer service.
Duties and Responsibilities
Adhering to all AMS policies and procedures as well as other entity regulations such as Food Safe, Health and Safety etc.
Providing friendly, prompt, courteous, professional service to all guests
Meeting and exceeding sales goals through suggestive sales techniques
Demonstrating and applying above average product knowledge resulting in sales increases
Actively assisting the Outlet manager with managing human resources responsibilities including, but not limited to scheduling, training, briefing, mentoring, developing, evaluating, and ensuring employees follow procedures and instructions.
Able to utilizing all computer hard- & software according to AMS guidelines
Maintaining daily, weekly and monthly records of cash reconciliation, revenue summaries, costing, month-end journal entries, and payroll functions such as, timesheet verification and submission
Actively promoting AMS events
Ensuring at all times that all outlet menus, POS, sales material and staff knowledge are up to date
Working with the AMS mission statement and values to operate a successful department
Other duties as required
Qualifications and Experience
Previous food service supervisory experience advantageous
Minimum Food Safe level 1 certification or higher
Excellent customer service skills
Ability to lift up to 12 kgs (26.4lbs)
Good computer skills with knowledge of MS Office (Outlook, Word & Excel)
Language: Required to speak, read and write English
Strong interpersonal skills
Natural leadership qualities that can be developed on the job
Experience working with youth an asset
To Apply:
Please submit a resume and cover letter.
At the AMS, we believe that a diverse workforce enriches our organization and we value individual life experiences, knowledge and self-expression that different people bring. We actively seek to create an environment where all employees, regardless of their background, race, ethnicity, gender, age, ****** orientation, disability, or any other characteristics, feel valued, respected, and empowered to contribute their best. We warmly welcome and encourage individuals from any underrepresented group to apply for this position. We are dedicated to maintaining fair and inclusive practices in our hiring, promotion, and professional development processes to create the necessary conditions for a rewarding career.
Due to the large volume of resumes we receive at the AMS, we are only able to contact those we are interested in interviewing and cannot reply to email/phone/walk-in inquiries regarding application status.
Position Title: Supervisor
Reports to: Outlet Manager
Supervises: Outlet Employees
Employee Status: Temporary, hourly, part-time until December 31, 2026
Compensation: $20 per hour
Position Overview
The Supervisor is responsible for the operational and financial success of the operation. This role requires a self-motivated individual to ensure timely and professional service to our guests. The ideal candidate is a hands-on, experienced operator, able to motivate their immediate team and provide superior customer service.
Duties and Responsibilities
Adhering to all AMS policies and procedures as well as other entity regulations such as Food Safe, Health and Safety etc.
Providing friendly, prompt, courteous, professional service to all guests
Meeting and exceeding sales goals through suggestive sales techniques
Demonstrating and applying above average product knowledge resulting in sales increases
Actively assisting the Outlet manager with managing human resources responsibilities including, but not limited to scheduling, training, briefing, mentoring, developing, evaluating, and ensuring employees follow procedures and instructions.
Able to utilizing all computer hard- & software according to AMS guidelines
Maintaining daily, weekly and monthly records of cash reconciliation, revenue summaries, costing, month-end journal entries, and payroll functions such as, timesheet verification and submission
Actively promoting AMS events
Ensuring at all times that all outlet menus, POS, sales material and staff knowledge are up to date
Working with the AMS mission statement and values to operate a successful department
Other duties as required
Qualifications and Experience
Previous food service supervisory experience advantageous
Minimum Food Safe level 1 certification or higher
Excellent customer service skills
Ability to lift up to 12 kgs (26.4lbs)
Good computer skills with knowledge of MS Office (Outlook, Word & Excel)
Language: Required to speak, read and write English
Strong interpersonal skills
Natural leadership qualities that can be developed on the job
Experience working with youth an asset
To Apply:
Please submit a resume and cover letter.
At the AMS, we believe that a diverse workforce enriches our organization and we value individual life experiences, knowledge and self-expression that different people bring. We actively seek to create an environment where all employees, regardless of their background, race, ethnicity, gender, age, ****** orientation, disability, or any other characteristics, feel valued, respected, and empowered to contribute their best. We warmly welcome and encourage individuals from any underrepresented group to apply for this position. We are dedicated to maintaining fair and inclusive practices in our hiring, promotion, and professional development processes to create the necessary conditions for a rewarding career.
Due to the large volume of resumes we receive at the AMS, we are only able to contact those we are interested in interviewing and cannot reply to email/phone/walk-in inquiries regarding application status.
💡 Quick Summary
Seeking a career-building opportunity? The Supervisor - Blue Chip Cafe position is now open for candidates interested in the Back Office Jobs sector. This role in British Columbia offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Back Office Jobs is a plus.
