Job Description
Commissionaires Southern Alberta
About Commissionaires
Commissionaires is a national not‑for‑profit security provider with teams across Canada’s provinces and territories. For over 100 years, we’ve supported public and private sector clients by delivering dependable, professional security services. The Southern Alberta Division supports clients in Calgary, Red Deer, Lethbridge, Medicine Hat, and Suffield.
We are currently seeking a dedicated District Supervisor to support Calgary Police Services (CPS) across eight district offices city‑wide. This role is essential in supervising District Commissionaires, ensuring operational excellence, and maintaining safety and security across CPS facilities.
Position Summary
The District Supervisor is a Sergeant‑level leadership role and the immediate supervisor for all Commissionaires assigned to CPS District Offices. Reporting to the Commissionaires Contract 2IC and the Site Supervisor, this position requires strong organizational, communication, and leadership skills.
The District Supervisor oversees 33 full‑time Commissionaires plus casual staff across 8 CPS District Offices. This role involves scheduling oversight, personnel management, site visits (including nights), training coordination, and serving as a key liaison with CPS personnel and Facilities.
This position requires professionalism, sound judgment, and the ability to respond to both personnel and security‑related issues promptly and effectively.
Key Responsibilities
Maintain detailed knowledge of CPS District Post Orders and SOPs
Maintain working knowledge of all district roles; able to train, assist, or fill in as required
Review all schedules in TrackTik daily to ensure full coverage; assist DCC with vacancies
Monitor Time Off, Vacation, and LOA requests with DCC to ensure adequate staffing
Review Duty Patrol and Incident Reports early each shift and escalate concerns as needed
Conduct regular visits to all CPS district offices, including nights at least once every 6 weeks
Build strong working relationships with Commissionaires and CPS Administration Sergeants
Enforce uniform, dress, deportment, and professional standards
Enforce safety regulations; complete WCB documentation and safety investigations
Coordinate and verify training and onboarding for all new district personnel
Liaise with Facilities regarding work orders and issue status updates
Assist the public and respond to general inquiries
Manage interactions with unruly or belligerent individuals
Support policy and procedure review and development
Follow FOIP regulations and maintain confidentiality of sensitive information
Keep site supervisors informed of all issues affecting District Commissionaires
Qualifications & Requirements
• Grade 12 or Alberta GED equivalent
• Class 5 driver’s licence with clean driving abstract
• Valid Alberta Security License
Minimum 3–5 years of supervisory experience managing 20+ personnel
Strong computer skills (Microsoft Office Suite; CPS systems will be taught)
Knowledge of phone system operations
Strong written and verbal English communication skills
Ability to self‑organize, manage priorities, and work independently
Calm and professional presence in emergencies
Exceptional dress and deportment
Ability to build customer relations with CPS members and civilian personnel
Must sign Privacy Agreement for personal information
Must complete CPS‑approved “Respectful Workplace” training
Must sign CPS or Corps‑approved Non‑Disclosure Agreement
Assets:
Previous security experience
Previous NATO or Commonwealth police or military experience
Shift Information
Standard hours: 16:00 – 24:00/23:00-07:00, Monday to Friday
Schedule may vary to support CPS and Commissionaires operational needs
Working Conditions
Work performed across eight CPS District Offices
Combination of administrative duties, site visits, and in‑person supervision
Daytime hours with occasional night visits required
High‑responsibility environment involving personnel oversight and site support
Driving between district locations required
Job Types: Full-time, Fixed term contract
Contract length: 12 months
Benefits:
Dental care
Disability insurance
Extended health care
Life insurance
On-site parking
Paid time off
Vision care
Education:
Secondary School (required)
Language:
English (required)
Licence/Certification:
Alberta Security Guard License (required)
First Aid Certification (required)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Supervisor - CPS Districts - TEMP FT up to 12 months position is now open for candidates interested in the Security Guard Jobs sector. This role in Calgary offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Security Guard Jobs is a plus.
