Supervisor, Fibre Technical Services

Req ID: 27929
Vacancy Type: Temporary
Contract Duration: 2 Years
Number of Positions: 1
Closing Date: 03/26/2026
Job Summary
Reporting to the Manager of Technical Services, the Supervisor, Fibre Technical Services, will manage a fibre to the Homes Project and be responsible to oversee up to 13 staff to support the deployment of fibre connectivity to Mississauga homes and businesses. The Supervisor will be responsible for ensuring all project phases are complete, from scope development and issue management to project closure.

Duties and Responsibilities
Talent Management
Build and implement a resourcing plan for the City team that would be dedicated to the Fibre to the Home project lifecycles;
Provide direction supervision, leadership, professional/technical guidance, coaching and mentorship to the team members;
Manage and develop the performance of direct reports including recruitment, development of annual workplans, and goals and objectives for each team member; and
On-board and coordinate training for new staff;

Project Planning and Execution
Manage relationship with Client as the main point of contact on behalf of the City to collaborate and define project requirements and conditions that will be outlined in the Service Level Agreement (SLA) ;
Create, maintain, and manage the permit approval process in collaboration with the Client;
Design, develop, and conduct project specific training;
Manage coordination of construction timing with City staff and the Client team;
Ensure timely inspection of construction work by establishing and maintaining inspection schedules;
Facilitate weekly cadence meetings with internal and external stakeholders;
Facilitate monthly construction meetings with internal and external stakeholders;
Ensure proper restoration of City infrastructure by creating construction and restoration protocols while working with the Contract Maintenance team;
Manage communications with local Councillors, community members, the general public, outside agencies andother external and internal stakeholders regarding the project;
Guarantee all terms and conditions of the SLA are fulfilled; and
Conduct Lean reviews, providing leadership and developing innovative proposals for continuous improvement initiatives, including documenting existing business processes, identifying potential improvements and developing standard operating procedures

Monitoring and Reporting
Develop and oversee the data sharing and project coordination process;
Guarantee successful performance of the project by establishing key performance indicators to quantifiably measure performance;
Ensure complaints are resolved and tracked;
Manage the development and maintenance of GIS-enabled dashboards; and
Develop routine reports for various stakeholders on the progress of the project status;
Skills and Qualifications
Education and Experience

Degree in Civil Engineering or related discipline or possess a Certified Engineering Technologist (C.E.T) designation.
Minimum 5 years of progressive experience in a municipal engineering environment or similar public sector engineering environment;
Experience with direct supervision of staff assigned on a project basis.
Experience with INFOR Public Sector Application Software and SAP is an asset.
Demonstrated understanding and interpretation of collective agreements, Occupational Health & Safety Act, and City policies and procedures is an asset.
Demonstrated experience with MS Office (Word, Excel, Outlook, etc.) is required.
Experience with mapping tools is an asset.
Demonstrated project management experience.

Knowledge and Expertise
Possess an understanding of new construction techniques and developing industry trends.
Demonstrated ability to initiate and execute projects utilizing sound project management principles, practices and theories.
Demonstrated experience working successfully with contractors, consultants and developers.
Ability to understand and manage visualization requirements, estimate delivery timelines, and effectively communicate with stakeholders.
Proficient at interpreting Contract Documents, specifications, standards and technical drawings;

Competencies and Skills
Strong negotiation and facilitation skills with the ability to find collaborative solutions that drives progression.
Strong team player with organizational skills and the ability to manage multiple competing tasks and adapt quickly to change.
Exceptional written, verbal and team communication skills.
Strong strategic and analytical skills balanced with a pragmatic, results-oriented approach.
Tact and diplomacy to deal with internal and external stakeholders including members of council, the publicand community groups.
Demonstrated leadership skills and ability to provide guidance and direction to staff while motivating and fostering a strong team.
Excellent verbal and written communication skills, including the demonstrated ability to deliver presentations to technical and non-technical audiences.
Demonstrated competency in, accountability, customer service, continuous improvement and City's core values- trust, quality and excellence.
Ability to provide self-transportation options to meetings and project sites within Mississauga and Peel.
Hourly Rate/Salary: $ 55.10 - $ 73.46
Hours of Work: 35
Work Location: Mavis Yard: Common Building - 3185 Mavis Rd, Mississauga, ON L5C 1V8
Work Model: This role follows a hybrid work model, requiring employees to be onsite in the office 3 days per week and allowing remote work for the remaining days. Specific in-office days may be set by the team or department to support collaboration and business needs.
Organization Unit: T&W/Fibre Technical Services 2
Department/Division/Section: T&W/Transportation&Works Dept , T&W/Works Operations & Mntce Division , Technical Services
Non-Union/Union: Non Union

The City of Mississauga may use artificial intelligence (AI) technology in sourcing candidates for some positions, however, it is not being used for screening, assessing, or selecting candidates.

We thank all who apply, however, only those candidates selected for an interview will be contacted. You can also check your application status in your candidate profile online.

All personal information is collected under the authority of the Municipal Act.

Equity, Diversity and Inclusion
The City of Mississauga is committed to creating a respectful and supportive workplace that fosters a culture of equity, diversity and inclusion which broadly reflects the communities and residents we serve. Throughout the employee life cycle, the City is working to include an EDI lens to attract, retain and support the growth of diverse talent.

Learn more about the City’s commitment to Equity, Diversity and Inclusion.

Accommodations
The City of Mississauga is an Equal Opportunity Employer and is committed to removing barriers in our selection process for people with visible and invisible disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities.

If selected to participate in the recruitment, selection and/or assessment process, please complete the following Accommodation Request Form and have it emailed to recruitment.accommodation@mississauga.ca citing the Job ID and Job Title. This will inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.