Job Description
About BNP Paribas Group:
BNP Paribas is a leading bank in Europe with an international reach. It has a presence in 71 countries, with approximately 1++,000 employees. The Group has key positions in its three main activities: Domestic Markets and International Financial Services (whose retail-banking networks and financial services are covered by Retail Banking & Services) and Corporate & Institutional Banking, which serves two client franchises: corporate clients and institutional investors. The Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realise their projects through solutions spanning financing, investment, savings and protection insurance.
About BNP Paribas India Solutions:
Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, a leading bank in Europe with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 6000 employees, to provide support and develop best-in-class solutions.
About Businessline/Function :
ISPL ALMT APS is a new team formed in ISPL to support L1/L2 activities for the all the ALMT applications which will cover both Settlement application located in APAC and EMEA region.
Job Title:
Sr. Support Analyst
Date:
1st Dec 2021
Department:
CIB IT Production
Location:
Mumbai
Business Line / Function:
Reports to:
(Direct)
NA
Grade:
(if applicable)
(Functional)
Number of Direct Reports:
Directorship / Registration:
NA
POSITION PURPOSE
This is for a Lead Support Analyst role, reporting to the Application Support Manager within ISPL ALMT APS.
The role includes ITIL Operations, Transition & Design activity, project management, managing ISPL team, strongly collaborating with the global team and the other Technology teams in ISPL. This is an excellent opportunity for a highly motivated and skilled candidate to join a very dynamic company and work in an exciting environment.
APS team member would be working on standard banking software’s & in-house applications etc. The APS team member is responsible for providing production functional support, maintenance of key application platforms, deployment within the CIB ALMT APS domain.
Responsibilities
TECHNICAL & BEHAVIORAL COMPETENCIES
Technical :-
Must have technologies (Hands on experience) PRIMARY SKILLS
BPM Tools
None
Databases
Knowledge on DBMS, SQL Queries and Troubleshooting
UNIX
Knowledge on Operating System, Shell Scripting, Mounts/NFS
ITIL
Good Understanding of ITIL framework , especailly on Incident,Request, Problem and Change management.
Should have worked in ITIL process and best practices.
Middleware
Knowledge on Tomcat OR any Middleware troubleshooting and Deployment Process
Scripting
Knowledge on Shell scripting
Scheduler & Monitoring Tools:
Knowledge on Schedulers, Crontab, Autosys/DollarU
SECONDARY SKILLS
Networking
Network topologies, ability to identify Network issues.
Windows/Unix/Linux OS
Knowledge on UNIX/Linux /Windows Operating System and DOS Commands
FUNCTIONAL KNOWLEDGE
DOMAIN
Excellent knowledge on various banking, and finance applications (Mandatory)
Excellent knowledge on various financial Products in FX, Derivatives and Securities domain (Mandatory)
Excellent knowledge on Payments Tools, Trade Settlement (Mandatory)
Excellent knowledge on Accounting
BEHAVIOURAL
Proactive with good verbal and written communication skills
Good analytical and problem solving skills
Ability to understand and interpret complex technical issues and identify solutions, quickly and efficiently.
Ability to prioritize workloads and manage conflicting requests on time in a continually fast moving
environment. Enthusiastic to work in challenging environment
Effective problem solving abilities
Ability to adapt to change
Exhibits positive interpersonal and team skills
Commitment to company quality standards including: issue resolution timescales, quality improvement
and commitment to resolving issues correctly.
Aptitude for learning
SPECIFIC QUALIFICATIONS (IF REQUIRED)
Skills Referential
Behavioural Skills: (Please select up to 4 skills)
Ability to collaborate / Teamwork
Ability to deliver / Results driven
Ability to share / pass on knowledge
Choose an item.
Transversal Skills: (Please select up to 5 skills)
Ability to develop and adapt a process
Choose an item.
Choose an item.
Choose an item.
Choose an item.
Education Level:
Bachelor Degree or equivalent
Experience Level
At least 7 years
Other/Specific Qualifications (if required)
NA
PRIMARY LOCATION
IN-MH-Mumbai
JOB TYPE
Standard / Permanent
JOB
INFORMATION TECHNOLOGY
EDUCATION LEVEL
Bachelor Degree or equivalent (>= 3 years)
EXPERIENCE LEVEL
At least 5 years
SCHEDULE
Full-time
REFERENCE
CIB0075+2
APPLY
(REF: CIB0075+2)
BNP Paribas is a leading bank in Europe with an international reach. It has a presence in 71 countries, with approximately 1++,000 employees. The Group has key positions in its three main activities: Domestic Markets and International Financial Services (whose retail-banking networks and financial services are covered by Retail Banking & Services) and Corporate & Institutional Banking, which serves two client franchises: corporate clients and institutional investors. The Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realise their projects through solutions spanning financing, investment, savings and protection insurance.
About BNP Paribas India Solutions:
Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, a leading bank in Europe with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 6000 employees, to provide support and develop best-in-class solutions.
About Businessline/Function :
ISPL ALMT APS is a new team formed in ISPL to support L1/L2 activities for the all the ALMT applications which will cover both Settlement application located in APAC and EMEA region.
Job Title:
Sr. Support Analyst
Date:
1st Dec 2021
Department:
CIB IT Production
Location:
Mumbai
Business Line / Function:
Reports to:
(Direct)
NA
Grade:
(if applicable)
(Functional)
Number of Direct Reports:
Directorship / Registration:
NA
POSITION PURPOSE
This is for a Lead Support Analyst role, reporting to the Application Support Manager within ISPL ALMT APS.
The role includes ITIL Operations, Transition & Design activity, project management, managing ISPL team, strongly collaborating with the global team and the other Technology teams in ISPL. This is an excellent opportunity for a highly motivated and skilled candidate to join a very dynamic company and work in an exciting environment.
APS team member would be working on standard banking software’s & in-house applications etc. The APS team member is responsible for providing production functional support, maintenance of key application platforms, deployment within the CIB ALMT APS domain.
Responsibilities
TECHNICAL & BEHAVIORAL COMPETENCIES
Technical :-
Must have technologies (Hands on experience) PRIMARY SKILLS
BPM Tools
None
Databases
Knowledge on DBMS, SQL Queries and Troubleshooting
UNIX
Knowledge on Operating System, Shell Scripting, Mounts/NFS
ITIL
Good Understanding of ITIL framework , especailly on Incident,Request, Problem and Change management.
Should have worked in ITIL process and best practices.
Middleware
Knowledge on Tomcat OR any Middleware troubleshooting and Deployment Process
Scripting
Knowledge on Shell scripting
Scheduler & Monitoring Tools:
Knowledge on Schedulers, Crontab, Autosys/DollarU
SECONDARY SKILLS
Networking
Network topologies, ability to identify Network issues.
Windows/Unix/Linux OS
Knowledge on UNIX/Linux /Windows Operating System and DOS Commands
FUNCTIONAL KNOWLEDGE
DOMAIN
Excellent knowledge on various banking, and finance applications (Mandatory)
Excellent knowledge on various financial Products in FX, Derivatives and Securities domain (Mandatory)
Excellent knowledge on Payments Tools, Trade Settlement (Mandatory)
Excellent knowledge on Accounting
BEHAVIOURAL
Proactive with good verbal and written communication skills
Good analytical and problem solving skills
Ability to understand and interpret complex technical issues and identify solutions, quickly and efficiently.
Ability to prioritize workloads and manage conflicting requests on time in a continually fast moving
environment. Enthusiastic to work in challenging environment
Effective problem solving abilities
Ability to adapt to change
Exhibits positive interpersonal and team skills
Commitment to company quality standards including: issue resolution timescales, quality improvement
and commitment to resolving issues correctly.
Aptitude for learning
SPECIFIC QUALIFICATIONS (IF REQUIRED)
Skills Referential
Behavioural Skills: (Please select up to 4 skills)
Ability to collaborate / Teamwork
Ability to deliver / Results driven
Ability to share / pass on knowledge
Choose an item.
Transversal Skills: (Please select up to 5 skills)
Ability to develop and adapt a process
Choose an item.
Choose an item.
Choose an item.
Choose an item.
Education Level:
Bachelor Degree or equivalent
Experience Level
At least 7 years
Other/Specific Qualifications (if required)
NA
PRIMARY LOCATION
IN-MH-Mumbai
JOB TYPE
Standard / Permanent
JOB
INFORMATION TECHNOLOGY
EDUCATION LEVEL
Bachelor Degree or equivalent (>= 3 years)
EXPERIENCE LEVEL
At least 5 years
SCHEDULE
Full-time
REFERENCE
CIB0075+2
APPLY
(REF: CIB0075+2)
💡 Quick Summary
Seeking a career-building opportunity? The Support Analyst position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
