Support Assistant (Entry-Level) - Time Limited Paid Placement

This 16‑week, part‑time paid placement (18 hours/week) at Youth Options supports Adult Community Education (ACE) programs through supervised, routine office and program administration tasks. Participants assist with enrolments and data entry, preparing and organising course materials, updating schedules and calendars, using communication templates (emails/reminders), and tracking attendance. The role is low‑risk and closely supported, helping participants develop reliable work habits and foundational administrative and digital skills.


Employment Type


Time Limited Paid Work Foundations Placement


Host Organisation


Employment Options Inc (Youth Options)


Program


Adult Community Education (ACE) Programs


Location


40 Sturt Street, Adelaide


Reporting to


Operations Manager


Award


SCHADS Level 1


Hours per week


18 (3 X 6-hour days per week)


Placement Period


6/4/2026 – 18/7/2026 (16 weeks)


Number of Placements


1


Role Purpose

This entry-level role supports the delivery of Youth Options Adult Community Education programs. The role focuses on routine administrative and program support tasks completed under supervision, enabling participants to build foundational office and digital skills in a supportive work environment.

Key Duties and Responsibilities

Assisting with basic program administration and organisation tasks
Supporting enrolment processes, including data entry and filing
Preparing course materials such as printing, collating and organising resources
Assisting with basic scheduling and calendar updates
Supporting routine communication using templates (emails, reminders)
Assisting with data entry, attendance tracking and record keeping
Supporting general office tasks such as scanning, copying and organising files
Entry-Level Scope and Supervision

This role requires no prior experience. Tasks are routine and low-risk, completed under close supervision. The role does not include independent decision-making, financial responsibilities, program delivery or staff supervision.

Training and Wrap-Around Supports

Training and supports are embedded within paid work hours and include task demonstrations, clear instructions, regular check-ins, flexible task pacing and supported reflection on learning and progress.

Employability and Work Readiness

Participants will demonstrate improved employability and work readiness in the following areas:

Reading Skills: Follow clear instructions, checklists and basic procedures to understand enrolment information, schedules, and routine workplace documentation.

Writing Skills: Complete simple written tasks such as data entry, attendance records, emails and reminders using templates and guidance.

Oral Communication Skills: Communicate politely and clearly with supervisors, colleagues and program participants by asking questions, confirming instructions and providing basic updates when required.

Learning Skills: Develop confidence in learning routine office and administrative tasks through demonstrations, repetition, feedback and ongoing support.

Problem-Solving Skills: Recognise basic issues such as missing information, filing errors or scheduling conflicts and report these to a supervisor for assistance.

Initiative and Enterprise Skills: Show willingness to assist with a variety of routine tasks, take direction positively and contribute effort in a supportive work environment.

Teamwork Skills: Work cooperatively with staff and other participants to support program delivery, shared office tasks and day to day operations.

Planning and Organising Skills: Manage time across set tasks, prepare materials in advance and follow schedules with reminders and supervision.

Self-Management Skills: Build reliability by attending shifts as scheduled, completing tasks as instructed and developing confidence in a structured workplace routine.

Technology Skills: Use basic office technology such as email, calendars, data entry systems, scanners and printers with instruction and supervision. Se