Job Description
We are now looking for a Support Engineer, are you interested? In this role, you will ensure customer value and happiness through an efficient service delivery. As an Support Engineer, you will support service sales directly or indirectly via the unit resources as you understand and align with the overall service delivery processes, models, and strategies.
You will have a role in the line organization (the operational organization), with the purpose to lead their area of responsibility aligned with the instructions. You will collaborate to ensure that work is implemented within the scope of OHS requirements.
You will:
Ensure service delivery execution
Be responsible for driving and supporting services sales
Build a productive work environment for individuals and own organization.
Conduct Resource management.
Look after unit finance within your group.
To be successful in the role you must have:
Education: BE/B Tech or related technical degree.
Min years of experience: 6+ Years
Prior experience working on NMS products (OSS, ENM) from any vendor is must.
ENM (Ericsson Network Manager) or similar Network Management technology.
Ericsson Orchestrator or EVNFM (VNF-LCM)
Experience in a Virtual Environment is must. Should have good exposure on:
OpenStack (CEE)
Kubernetes (CCD)
Database
Veritas
Additional Requirements:
Should able do tracing and sophisticated logs analysis for OSS applications, RedHat Linux System Administration, Vmware and other related platforms.
Should have worked in a Support function earlier.
Past experience with Ericsson will be preferred.
Why Join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
You will have a role in the line organization (the operational organization), with the purpose to lead their area of responsibility aligned with the instructions. You will collaborate to ensure that work is implemented within the scope of OHS requirements.
You will:
Ensure service delivery execution
Be responsible for driving and supporting services sales
Build a productive work environment for individuals and own organization.
Conduct Resource management.
Look after unit finance within your group.
To be successful in the role you must have:
Education: BE/B Tech or related technical degree.
Min years of experience: 6+ Years
Prior experience working on NMS products (OSS, ENM) from any vendor is must.
ENM (Ericsson Network Manager) or similar Network Management technology.
Ericsson Orchestrator or EVNFM (VNF-LCM)
Experience in a Virtual Environment is must. Should have good exposure on:
OpenStack (CEE)
Kubernetes (CCD)
Database
Veritas
Additional Requirements:
Should able do tracing and sophisticated logs analysis for OSS applications, RedHat Linux System Administration, Vmware and other related platforms.
Should have worked in a Support function earlier.
Past experience with Ericsson will be preferred.
Why Join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
💡 Quick Summary
Seeking a career-building opportunity? The Support Engineer OSS position is now open for candidates interested in the BPO Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.