Job Description
Support Engineer Position
beBee Careers • Mumbai, Maharashtra • via BeBee
21 hours ago
Full–time
Apply on BeBee
Apply on Jobs Trabajo.org
Job description
Job Description: We are seeking a skilled Application Support Engineer to join our team. In this role, you will be responsible for providing exceptional support to our customers through direct communication, email, chat, and phone.
Key Responsibilities:
• Provide quick resolution to customer issues via direct communication
• Work in a multi-team environment to ensure seamless support
• Monitor and support P2P applications
• Handle and notify application/network issues
• Categorize issues/tickets and escalate to relevant team members
• Prepare daily/weekly/monthly reports highlighting any issues
Requirements:
• Excellent written and verbal communication skills
• 1-2 years of application support experience
• Good English and Hindi communication skills
• Articulate and writing skills
• Desirable: MySQL/SQL Database, cloud platform, programming knowledge (e.g., .Net)
Education and Experience: Graduate with B.Tech/B.E. in Comp/IT or equivalent, 1-2 years of experience in support/developer roles.
💡 Quick Summary
Seeking a career-building opportunity? The Support Engineer Position position is now open for candidates interested in the IT Engineer & Developer Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in IT Engineer & Developer Jobs is a plus.
