Job Description
Providing technical support via phone, email, or chat.
Troubleshooting technical issues related to software, and platform.
Documenting customer issues and solutions in a ticketing system.
Collaborating with other technical support teams to resolve complex issues.
Conducting research and identifying solutions to new technical problems.
Maintaining and updating technical knowledge base and documentation.
Escalating issues to higher-level support teams when necessary.
Providing excellent customer service to ensure customer satisfaction.
Job Type: Fresher
Pay: ₹11,685.25 - ₹15,561.51 per month
Benefits:
Health insurance
Work Location: In person
Troubleshooting technical issues related to software, and platform.
Documenting customer issues and solutions in a ticketing system.
Collaborating with other technical support teams to resolve complex issues.
Conducting research and identifying solutions to new technical problems.
Maintaining and updating technical knowledge base and documentation.
Escalating issues to higher-level support teams when necessary.
Providing excellent customer service to ensure customer satisfaction.
Job Type: Fresher
Pay: ₹11,685.25 - ₹15,561.51 per month
Benefits:
Health insurance
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Support Executive ( Fresher Apply ) position is now open for candidates interested in the Fresher Jobs sector. This role in Ahmedabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Fresher Jobs is a plus.
