Job Description
T
TheBirbal
Long Haul Holiday Expert – Work from home
TheBirbal • India • via Glassdoor
3 days ago
Full–time
No Degree Mentioned
Apply on Glassdoor
Apply on Indeed
Apply on Shine
Apply on Indeed Jobs
Job description
Work from Home
All India
Current Opening : Long Haul Holiday Expert (flexi work from home)
Locations: Work from home – Anywhere in India (Internet and Mobile connectivity is must )
Attractive Payout Structure – Best in Industry, would be shared with first level shortlisted candidates
Gender : Females only
Work type – Work from home (flexi working) and NO COLD Calling
Qualification: Any Grad...
Report this listing
S
Sourabh Bakshi ( Proprietor of Connecting the Dots )
Support /Inbound International /BPO Contact Centre / Chandigarh & Mohali Location
Sourabh Bakshi ( Proprietor of Connecting the Dots ) • Chandigarh • via Foundit
₹2.5L–₹3.5L a year
Full–time
Apply directly on Foundit
Apply on BeBee
Apply on Jobs Trabajo.org
Job description
If you are interested in moving To Technical Support Process or are already working in it but looking for job change , please get in touch and we will be very happy to assist you. Call Sourabh @
Graduates or BE/ B-Tech with basic Technical Trouble Shooting Skills can apply for International Process
KEY RESPONSIBILITIES AND ACCOUNTABILITIES
• Provide online/offline support for Global Customers.
• Resolve known customer issues through the use of a knowledgebase, direct use of
• tools, product user guides, and other reference materials.
• Be responsible to deliver a high quality, customer-driven, support service resolving
• customer enquiries at the first point of call wherever possible.
• Assist customer in resolving any open requests for support, assistance, information on
• Finances & transactions, etc.
• Demonstrate ownership and willingness to resolve issues in a timely manner.
• Demonstrates confidence and willingness to resolve customer requests or queries.
• Maintain and improve Customer Satisfaction by delivering against those initiatives that have been identified as crucially important during each and every customer support
• engagement for voice.
• Deliver First Call Resolution by handling customer requests and resolving customer issues
• as often as possible during the first contact.
• Ability to assess customer sentiment at all stages during the communication, to take
• the lead in escalating an issue on behalf of the customer and to arrange for a supervisor to mediate in the interaction if deemed necessary by you or if requested by the customer.
• Manages all customer communication with the appropriate level of etiquette, timeliness and professionalism, whilst working towards achieving agreed operational targets.
• Can interact effectively with the personnel, tools & resources in the Customer/technical Services team to help resolve customer issues (escalation points, knowledgebase tools, internal applications etc.)
• Completes all training and development activities in timely manner
• Understanding of escalation handling procedures.
Note :- We don't any kind of Fee or Registration Fee or any other charges for our services
Best Regards,
Sourabh Bakshi
Connecting The Dots
+91
TheBirbal
Long Haul Holiday Expert – Work from home
TheBirbal • India • via Glassdoor
3 days ago
Full–time
No Degree Mentioned
Apply on Glassdoor
Apply on Indeed
Apply on Shine
Apply on Indeed Jobs
Job description
Work from Home
All India
Current Opening : Long Haul Holiday Expert (flexi work from home)
Locations: Work from home – Anywhere in India (Internet and Mobile connectivity is must )
Attractive Payout Structure – Best in Industry, would be shared with first level shortlisted candidates
Gender : Females only
Work type – Work from home (flexi working) and NO COLD Calling
Qualification: Any Grad...
Report this listing
S
Sourabh Bakshi ( Proprietor of Connecting the Dots )
Support /Inbound International /BPO Contact Centre / Chandigarh & Mohali Location
Sourabh Bakshi ( Proprietor of Connecting the Dots ) • Chandigarh • via Foundit
₹2.5L–₹3.5L a year
Full–time
Apply directly on Foundit
Apply on BeBee
Apply on Jobs Trabajo.org
Job description
If you are interested in moving To Technical Support Process or are already working in it but looking for job change , please get in touch and we will be very happy to assist you. Call Sourabh @
Graduates or BE/ B-Tech with basic Technical Trouble Shooting Skills can apply for International Process
KEY RESPONSIBILITIES AND ACCOUNTABILITIES
• Provide online/offline support for Global Customers.
• Resolve known customer issues through the use of a knowledgebase, direct use of
• tools, product user guides, and other reference materials.
• Be responsible to deliver a high quality, customer-driven, support service resolving
• customer enquiries at the first point of call wherever possible.
• Assist customer in resolving any open requests for support, assistance, information on
• Finances & transactions, etc.
• Demonstrate ownership and willingness to resolve issues in a timely manner.
• Demonstrates confidence and willingness to resolve customer requests or queries.
• Maintain and improve Customer Satisfaction by delivering against those initiatives that have been identified as crucially important during each and every customer support
• engagement for voice.
• Deliver First Call Resolution by handling customer requests and resolving customer issues
• as often as possible during the first contact.
• Ability to assess customer sentiment at all stages during the communication, to take
• the lead in escalating an issue on behalf of the customer and to arrange for a supervisor to mediate in the interaction if deemed necessary by you or if requested by the customer.
• Manages all customer communication with the appropriate level of etiquette, timeliness and professionalism, whilst working towards achieving agreed operational targets.
• Can interact effectively with the personnel, tools & resources in the Customer/technical Services team to help resolve customer issues (escalation points, knowledgebase tools, internal applications etc.)
• Completes all training and development activities in timely manner
• Understanding of escalation handling procedures.
Note :- We don't any kind of Fee or Registration Fee or any other charges for our services
Best Regards,
Sourabh Bakshi
Connecting The Dots
+91
💡 Quick Summary
Seeking a career-building opportunity? The Support /Inbound International /BPO Contact Centre / Chandigarh & Mohali Location position is now open for candidates interested in the Work from home Jobs sector. This role in Hyderabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.
