Job Description
Full job description
Discover a career with purpose at MBIE
Discover a career with purpose at MBIE
Varied and interesting work in a fast-paced regulatory environment
Auckland based, fixed term role till June 2027
Salary range; $55,624-$65,829 + KiwiSaver + Wellness Benefits
Tenei turanga - About the Role:
An exciting opportunity has come about for a Support Officer to provide high calibre support for the Immigration and Compliance branch, contributing to the successful day to the operations of the Compliance and Investigations Team.
The role includes managing shared inboxes, processing invoices, issuing Infringement notices, data entry, general office administrative duties, SOP maintenance, processing varied notifications received by customers.
You are a team player, and a quick learner. Comfortable working across multiple workstreams. You will be forward thinking and able to build an understanding of the business group. You will maintain effective internal and external relationships and be able to collaborate with a wide variety of people and groups. You have impeccable attention to detail.
We are looking for someone who is customer-focused, flexible and agile with a positive, proactive approach to their work ensuring tasks are completed to a high level of detail.
Nga pukenga me nga wheako e hiahiatia ana -
Skills and Experience Required
Demonstrated agility in managing multiple priorities
Knowledge of administration systems and processes
A great attitude and strong customer service ethic
Sound relationship management and interpersonal skills
Ability to pick up and manage data entry systems
Competence in Microsoft Office applications
To be eligible for the role you will need to hold either a New Zealand citizenship or a New Zealand Permanent Resident visa.
An ability to work effectively in a team environment and to prioritise work to achieve team and MBIE outcomes.
Etahi korero mo MBIE - About MBIE:
MBIE's goal is to create a resilient and high-performing economy that delivers real and ongoing quality of life for all New Zealanders.
We do this by working with others to create an environment that supports businesses to be more productive and internationally competitive, enables all New Zealanders to participate in the economy through improved job opportunities and by working to ensure quality housing is more affordable.
People are at the heart of our mahi, our way of working is guided by our values which shape our behaviours.
Mahi Tahi - Better Together
Maia - Bold and brave
Pae Kahurangi - Build our Future
Pono Me Te Tika - Own It
Our aspirations are echoed in our Maori identity - Hikina Whakatutuki - which broadly means `lifting to make successful'.
MBIE recognises the partnership founded under Te Tiriti o Waitangi between Maori and the Crown and is committed to giving effect to Te Tiriti o Waitangi. We will do this through enduring, meaningful and effective partnerships with iwi, Maori, other Maori groups/organisations and the Crown, as this is critical to enable economic and social development, both for Maori and for wider Aotearoa New Zealand. We are committed to continuing to partner with iwi in order to find new sustainable solutions to address long standing systemic and cross-cutting issues facing Maori and wider Aotearoa New Zealand and we are also committed to identifying opportunities for iwi to lead and creating an enabling environment for iwi to leverage these opportunities.
E mohio ana a Hikina Whakatutuki i puea ake te kotuinga I waenganui i a ngai Maori me te Karauna i Te Tiriti o Waitangi, a, kei te whai ia ki te whakau ake i Te Tiriti o Waitangi. Ma te whai kiko o nga kotuinga ahungaroa o ngai wi, o ngai Maori, me etahi atu ropu Maori ki te Karauna, katutuki tenei. He ahuatanga nui tenei e ahei ai nga mahi whanaketanga a-ohanga, a-papori hoki ki a ngai Maori me Aotearoa whanui. E whai tonu ana matou ki te kotui atu ki nga iwi mo te rapu huarahi hou ki te whakaara i nga kaupapakua roa nei e tami ana i a ngai Maori me Aotearoa whanui, a, e whai ana hoki ki te tautohu i nga aheinga kokiritanga ma nga iwi, me te tautoko i nga iwi kia whai mana ake ai enei aheinga.
Me pehea te tono - How to Apply:
Click here to view a position description.
When you are ready to apply please send a CV and cover letter telling us why you're the perfect fit for this role.
All applications must be submitted via our online process.
We can't wait to hear from you!
Email Sarah Hutcheson at sarah.hutcheson@mbie.govt.nz quoting ref MBIE/19085 if you have any further questions.
Applications close on Tuesday 24 February 2026.
Discover a career with purpose at MBIE
Discover a career with purpose at MBIE
Varied and interesting work in a fast-paced regulatory environment
Auckland based, fixed term role till June 2027
Salary range; $55,624-$65,829 + KiwiSaver + Wellness Benefits
Tenei turanga - About the Role:
An exciting opportunity has come about for a Support Officer to provide high calibre support for the Immigration and Compliance branch, contributing to the successful day to the operations of the Compliance and Investigations Team.
The role includes managing shared inboxes, processing invoices, issuing Infringement notices, data entry, general office administrative duties, SOP maintenance, processing varied notifications received by customers.
You are a team player, and a quick learner. Comfortable working across multiple workstreams. You will be forward thinking and able to build an understanding of the business group. You will maintain effective internal and external relationships and be able to collaborate with a wide variety of people and groups. You have impeccable attention to detail.
We are looking for someone who is customer-focused, flexible and agile with a positive, proactive approach to their work ensuring tasks are completed to a high level of detail.
Nga pukenga me nga wheako e hiahiatia ana -
Skills and Experience Required
Demonstrated agility in managing multiple priorities
Knowledge of administration systems and processes
A great attitude and strong customer service ethic
Sound relationship management and interpersonal skills
Ability to pick up and manage data entry systems
Competence in Microsoft Office applications
To be eligible for the role you will need to hold either a New Zealand citizenship or a New Zealand Permanent Resident visa.
An ability to work effectively in a team environment and to prioritise work to achieve team and MBIE outcomes.
Etahi korero mo MBIE - About MBIE:
MBIE's goal is to create a resilient and high-performing economy that delivers real and ongoing quality of life for all New Zealanders.
We do this by working with others to create an environment that supports businesses to be more productive and internationally competitive, enables all New Zealanders to participate in the economy through improved job opportunities and by working to ensure quality housing is more affordable.
People are at the heart of our mahi, our way of working is guided by our values which shape our behaviours.
Mahi Tahi - Better Together
Maia - Bold and brave
Pae Kahurangi - Build our Future
Pono Me Te Tika - Own It
Our aspirations are echoed in our Maori identity - Hikina Whakatutuki - which broadly means `lifting to make successful'.
MBIE recognises the partnership founded under Te Tiriti o Waitangi between Maori and the Crown and is committed to giving effect to Te Tiriti o Waitangi. We will do this through enduring, meaningful and effective partnerships with iwi, Maori, other Maori groups/organisations and the Crown, as this is critical to enable economic and social development, both for Maori and for wider Aotearoa New Zealand. We are committed to continuing to partner with iwi in order to find new sustainable solutions to address long standing systemic and cross-cutting issues facing Maori and wider Aotearoa New Zealand and we are also committed to identifying opportunities for iwi to lead and creating an enabling environment for iwi to leverage these opportunities.
E mohio ana a Hikina Whakatutuki i puea ake te kotuinga I waenganui i a ngai Maori me te Karauna i Te Tiriti o Waitangi, a, kei te whai ia ki te whakau ake i Te Tiriti o Waitangi. Ma te whai kiko o nga kotuinga ahungaroa o ngai wi, o ngai Maori, me etahi atu ropu Maori ki te Karauna, katutuki tenei. He ahuatanga nui tenei e ahei ai nga mahi whanaketanga a-ohanga, a-papori hoki ki a ngai Maori me Aotearoa whanui. E whai tonu ana matou ki te kotui atu ki nga iwi mo te rapu huarahi hou ki te whakaara i nga kaupapakua roa nei e tami ana i a ngai Maori me Aotearoa whanui, a, e whai ana hoki ki te tautohu i nga aheinga kokiritanga ma nga iwi, me te tautoko i nga iwi kia whai mana ake ai enei aheinga.
Me pehea te tono - How to Apply:
Click here to view a position description.
When you are ready to apply please send a CV and cover letter telling us why you're the perfect fit for this role.
All applications must be submitted via our online process.
We can't wait to hear from you!
Email Sarah Hutcheson at sarah.hutcheson@mbie.govt.nz quoting ref MBIE/19085 if you have any further questions.
Applications close on Tuesday 24 February 2026.
💡 Quick Summary
Seeking a career-building opportunity? The Support Officer position is now open for candidates interested in the MIS Executive sector. This role in Auckland offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.