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Aadhcode Solutions PVT Ltd
IT Client Support- Flutter (Night shift)
Aadhcode Solutions PVT Ltd • India • via Indeed
17 hours ago
₹3L–₹5L a year
Full–time
Apply directly on Indeed
Apply directly on Glassdoor
Apply on Kit Job
Job description
Job Description: IT Client Support- Flutter (Night Shift)
Role Overview:
The IT Client Support (Night Shift) role involves providing technical assistance and resolving IT-related issues for clients during night hours. The individual will ensure seamless system operations, maintain client satisfaction, and troubleshoot technical problems in a timely and efficient manner.
Key Responsibilities:
• Proficient in Flutter development with 2+ years of experience
• Respond to client queries via phone, email, or chat, ensuring quick resolution of IT issues.
• Escalate complex issues to higher-level support teams when necessary.
• Monitor IT systems and proactively address alerts or potential issues.
• Document all client interactions and solutions in the ticketing system.
• Follow up with clients to ensure issues are fully resolved.
• Adhere to service level agreements (SLAs) and maintain high customer satisfaction.
Qualifications and Skills:
• Bachelor's degree in IT, Computer Science, or a related field (preferred).
• 1-2 years of experience in IT support or a similar role.
• Strong communication and customer service skills.
• Ability to work independently and under pressure during night shifts.
Additional Information:
• Shift timings: + PM to 6 AM (or as per company requirements).
• Exposure to international client support is a plus.
Job Types: Full-time, Permanent
Pay: ₹300,000.00 - ₹500,000.00 per year
Shift:
• Night shift
Work Days:
• Monday to Friday
Application Question(s):
• Do you have experience in IT-mainly flutter
Experience:
• total work: 2 years (Preferred)
Work Location: Remote
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Sutherland
Business Analyst / Sr. Business Analyst - RAC
Sutherland • Hyderabad, Telangana • via LinkedIn
23 hours ago
Full–time
Apply on LinkedIn
Apply on Sercanto
Apply on Kit Job
Job description
Company Description
Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow. For over 38 years, we have cared for our clients' customers, delivering measurable results and accelerating growth.
Job Description
Job Description:
We are looking for an experienced Business Analyst or Sr. Business Analyst with a solid background in Oracle EBS Payroll functional to join our team. The ideal candidate will have a strong understanding of payroll processes, systems, and the ability to analyze business requirements and translate them into functional solutions. You will work closely with cross-functional teams to optimize payroll operations using Oracle EBS.
This role requires a candidate who can work with a time zone overlap of 3-4 hours with PST to collaborate effectively with teams across different time zones.
Key Responsibilities:
• Business Analysis: Gather, analyze, and document business requirements related to Oracle EBS Payroll, and translate them into functional specifications.
• Oracle EBS Payroll Expertise: Provide functional expertise on Oracle EBS Payroll modules to ensure the system is meeting business needs and is optimized for payroll processes.
• Cross-Functional Collaboration: Work with internal teams, stakeholders, and technical teams to ensure solutions are aligned with business objectives.
• System Configuration & Testing: Assist with the configuration, testing, and implementation of Oracle EBS Payroll functionality, ensuring smooth deployment and operation.
• Process Improvement: Identify areas for process improvement in payroll workflows and suggest solutions to streamline and optimize the payroll system.
• Support & Troubleshooting: Provide functional support for any payroll-related issues, working to troubleshoot and resolve system and process-related challenges.
• Documentation: Maintain accurate and up-to-date documentation for payroll processes, configurations, and functional requirements.
• Time Zone Collaboration: Coordinate with teams in the Pacific Time Zone (PST), ensuring effective communication and collaboration during the 3-4 hours of overlap.
Qualifications:
• Experience: Minimum of 6-8 years of experience as a Business Analyst or Sr. Business Analyst with a strong focus on Oracle EBS Payroll functional.
• Technical Knowledge: In-depth knowledge of Oracle EBS Payroll modules and functional capabilities.
• Time Zone Flexibility: Availability for 3-4 hours of overlap with PST to support collaboration with teams in the Pacific Time Zone.
• Analytical Skills: Strong analytical skills with the ability to break down complex business problems and provide functional solutions.
• Communication: Excellent verbal and written communication skills, with the ability to work with both technical and non-technical stakeholders.
• Problem-Solving: Ability to troubleshoot and resolve payroll system issues effectively and efficiently.
Preferred Qualifications:
• Experience with additional Oracle EBS modules (e.g., Oracle HRMS, Oracle Financials).
• Experience in a similar role within [Industry Name].
• Understanding of payroll regulations and best practices.
Qualifications
Graduation
Additional Information
All your information will be kept confidential according to EEO guidelines.
A
Aadhcode Solutions PVT Ltd
IT Client Support- Flutter (Night shift)
Aadhcode Solutions PVT Ltd • India • via Indeed
17 hours ago
₹3L–₹5L a year
Full–time
Apply directly on Indeed
Apply directly on Glassdoor
Apply on Kit Job
Job description
Job Description: IT Client Support- Flutter (Night Shift)
Role Overview:
The IT Client Support (Night Shift) role involves providing technical assistance and resolving IT-related issues for clients during night hours. The individual will ensure seamless system operations, maintain client satisfaction, and troubleshoot technical problems in a timely and efficient manner.
Key Responsibilities:
• Proficient in Flutter development with 2+ years of experience
• Respond to client queries via phone, email, or chat, ensuring quick resolution of IT issues.
• Escalate complex issues to higher-level support teams when necessary.
• Monitor IT systems and proactively address alerts or potential issues.
• Document all client interactions and solutions in the ticketing system.
• Follow up with clients to ensure issues are fully resolved.
• Adhere to service level agreements (SLAs) and maintain high customer satisfaction.
Qualifications and Skills:
• Bachelor's degree in IT, Computer Science, or a related field (preferred).
• 1-2 years of experience in IT support or a similar role.
• Strong communication and customer service skills.
• Ability to work independently and under pressure during night shifts.
Additional Information:
• Shift timings: + PM to 6 AM (or as per company requirements).
• Exposure to international client support is a plus.
Job Types: Full-time, Permanent
Pay: ₹300,000.00 - ₹500,000.00 per year
Shift:
• Night shift
Work Days:
• Monday to Friday
Application Question(s):
• Do you have experience in IT-mainly flutter
Experience:
• total work: 2 years (Preferred)
Work Location: Remote
Report this listing
More jobs at Aadhcode Solutions PVT Ltd
See web results for Aadhcode Solutions PVT Ltd
Sutherland
Business Analyst / Sr. Business Analyst - RAC
Sutherland • Hyderabad, Telangana • via LinkedIn
23 hours ago
Full–time
Apply on LinkedIn
Apply on Sercanto
Apply on Kit Job
Job description
Company Description
Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow. For over 38 years, we have cared for our clients' customers, delivering measurable results and accelerating growth.
Job Description
Job Description:
We are looking for an experienced Business Analyst or Sr. Business Analyst with a solid background in Oracle EBS Payroll functional to join our team. The ideal candidate will have a strong understanding of payroll processes, systems, and the ability to analyze business requirements and translate them into functional solutions. You will work closely with cross-functional teams to optimize payroll operations using Oracle EBS.
This role requires a candidate who can work with a time zone overlap of 3-4 hours with PST to collaborate effectively with teams across different time zones.
Key Responsibilities:
• Business Analysis: Gather, analyze, and document business requirements related to Oracle EBS Payroll, and translate them into functional specifications.
• Oracle EBS Payroll Expertise: Provide functional expertise on Oracle EBS Payroll modules to ensure the system is meeting business needs and is optimized for payroll processes.
• Cross-Functional Collaboration: Work with internal teams, stakeholders, and technical teams to ensure solutions are aligned with business objectives.
• System Configuration & Testing: Assist with the configuration, testing, and implementation of Oracle EBS Payroll functionality, ensuring smooth deployment and operation.
• Process Improvement: Identify areas for process improvement in payroll workflows and suggest solutions to streamline and optimize the payroll system.
• Support & Troubleshooting: Provide functional support for any payroll-related issues, working to troubleshoot and resolve system and process-related challenges.
• Documentation: Maintain accurate and up-to-date documentation for payroll processes, configurations, and functional requirements.
• Time Zone Collaboration: Coordinate with teams in the Pacific Time Zone (PST), ensuring effective communication and collaboration during the 3-4 hours of overlap.
Qualifications:
• Experience: Minimum of 6-8 years of experience as a Business Analyst or Sr. Business Analyst with a strong focus on Oracle EBS Payroll functional.
• Technical Knowledge: In-depth knowledge of Oracle EBS Payroll modules and functional capabilities.
• Time Zone Flexibility: Availability for 3-4 hours of overlap with PST to support collaboration with teams in the Pacific Time Zone.
• Analytical Skills: Strong analytical skills with the ability to break down complex business problems and provide functional solutions.
• Communication: Excellent verbal and written communication skills, with the ability to work with both technical and non-technical stakeholders.
• Problem-Solving: Ability to troubleshoot and resolve payroll system issues effectively and efficiently.
Preferred Qualifications:
• Experience with additional Oracle EBS modules (e.g., Oracle HRMS, Oracle Financials).
• Experience in a similar role within [Industry Name].
• Understanding of payroll regulations and best practices.
Qualifications
Graduation
Additional Information
All your information will be kept confidential according to EEO guidelines.
💡 Quick Summary
Seeking a career-building opportunity? The Sutherland position is now open for candidates interested in the Work from home Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.