Job Description
About the Company SVC Co-operative Bank Ltd., formerly known as The Shamrao Vithal Co-operative Bank Ltd., is a trusted institution with a legacy of over 118 years and counting.
SVC Bank is one of the leading Multi-State Scheduled Urban Co-operative Bank with a network of 200 branches spread across 11 States in India.
For more details, please visit our website: www.svcbank.com
About the Role:
As a part of our continued growth journey, we are looking to on-board experienced and qualified professional's candidates for the position of Cluster Manager Retail Banking Business (Chief Manager).
The details are mentioned Drive growth across key Retail Banking products - CASA, Retail Loans, SME products, and cross-sell products.
- Develop and implement cluster-level strategies for business acquisition and portfolio growth.
- Expand the bank's product reach by identifying new customer segments, geographies, and market opportunities.
Lead and manage the following Sales Verticals reporting to the Retail Banking Business vertical:
- CASA Sales Team.
- Retail SME Sales Team.
- DSA (Direct Sales Agent) Tie-ups.
- Monitor and drive performance of branch managers and specialized sales teams to achieve targets.
- Set goals, monitor achievements, and provide continuous feedback, training, and mentoring to the team.
- Foster deeper engagement with customers through relationship management initiatives.
- Promote superior service standards to drive customer satisfaction, loyalty, and retention.
- Coordinate and follow-up with centralized departments like Account Opening, Retail Credit, and SME Processing to ensure:.
- Timely processing of applications.
- Smooth conversion of leads into actual business.
- Monitor the DSA tie-ups to ensure compliance with partner guidelines and service standards.
- Identify, empanel, and nurture DSA partners for sourcing retail and SME business.
- Provide regular and accurate reporting on business performance, pipeline management, and target achievement.
- Utilize business intelligence and market feedback for corrective actions and future planning.
Eligibility Criteria:
Qualification:
- Graduation in any faculty from a recognized University.
- MBA would be an added advantage.
Experience:
- Minimum 10-15 experience in Retail Banking with proven experience in Sales, Branch Management, or Cluster Management.
- Prior experience in handling CASA Sales, Retail SME Sales, and DSA partnerships preferred.
(ref:iimjobs.com)
💡 Quick Summary
Seeking a career-building opportunity? The SVC Bank position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
