Job Description
Skillventory
Complaints nodal Escalations for a Leading Bank
Skillventory • Mumbai, Maharashtra • via Trabajo.org
+ hours ago
Full–time
Apply on Trabajo.org
Apply on Jobrapido.com
Apply on Search Job For Free - Post Job
Job description
Complaints_Nodal Escalations For a Leading Bank:
- From 4 to 8 year(s) of experience
- ₹ Not Disclosed by Recruiter
- Mumbaior
• Roles and Responsibilities
- 1. Download complaints from CMS portal on daily basis.
- 2. Upload quality and complete responses on CMS portal.
- 3. Action all Advisories by representing them to BO or arrange for resolution.
- 4. Liasoning for closure of complaint at BO level and attend reconciliation meetings along with business partners for effective representation and eventual closure in favor of the bank. Ensure preparation/ submission of compliance to the Actionable on the Minutes of the Meeting.
- 5. Conducting Out Reach programmes as advised by BO.
- 6. Attend Nodal Officer's meet and ensure preparation/ submission of compliance to the actionable on the Minutes of the Meeting.
- 7. Ensure NIL award for the bank.
- Role:_Other
- Salary:_ Not Disclosed by Recruiter
- Industry:_Banking
- Department:_Other
- Role Category:_Other
- Employment Type:_Full Time, Permanent
- Key Skills- Regulatory GuidelinesComplianceBO OfficialsRBIreconciliationEducation
- UG:_B.Tech/B.E. in Any Specialization,B.Sc in Any Specialization,BCA in Any Specialization
• Company Profile:
SKILLVENTORY
- A Leading RPO.- Recruiter Name:_Riya Dave
- Contact Company:_SKILLVENTORY
- Telephone:_
++1-XXXXXXXXXX
Report this listing
More jobs at Skillventory
See web results for Skillventory
HSBC
Svp Information Technology Security
HSBC • Mumbai, Maharashtra • via Trabajo.org
8 hours ago
Full–time
Apply on Trabajo.org
Job description
Some careers open more doors than others.
If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
If you’re looking to unlock new job opportunities, take a look at the possibilities right on your doorstep here at HSBC.
• Role Summary
The role is responsible for operating as part of a global/regional team within Cybersecurity to define and implement an industry-leading Cybersecurity Service that supersedes our constantly changing information security threats. The role holder is expected to build and establish trust with Country/Regional senior stakeholders whilst assisting with regional initiatives.
This role is also required to manage the IT risk function of the bank.
• Role Description
This role will carry out some or all of the following activities:
- Collaborate with the Global, Regional and Country representatives of Technology, plus other peer managers to implement the team's goals within entity policy, expense and regulatory constraints
- Lead and support peers in Developing, implementing and monitoring a strategic, comprehensive enterprise cyber security management program
- Assist Group/Region with the overall business technology planning, providing a current knowledge and future vision of technology and systems.
- Contribute to the Sub-function/Region Cybersecurity strategy to secure the bank's technology from the inside out, whilst maintaining, protecting and enhancing HSBC's values, reputation and stakeholder value
- Provide/organize Cybersecurity related training sessions to improve awareness level of staff members, setting performance targets of direct reports and contributes to employees' professional development
- Assist with business stakeholders across the company to raise awareness of risk management concerns and educate country management about country cybersecurity risk level and actions required to mitigate/control existing risks.
- Carefully considers the security requirements of an organization as well as the business requirements in order to address any security risks as well as satisfy the organization’s business goals.
- Support business for in-country-specific initiatives via cybersecurity delivery, consultancy and country augmentation teams when required.
- Keeping abreast of developing security threats, and helping the country board understand potential security problems that might arise from acquisitions or other big business moves.
- Brief country management about ongoing Cybersecurity improvement projects benefits, status and challenges which require their attention and/or involvement to make it success.
- Provide guidance and ensure country regulatory requirements related to Cybersecurity are addressed in a timely fashion to implement relevant controls and to develop/amend policies/standards to comply with the requirements.
- Provide assistance in Governance related matters, ensuring consistency with Global/Regional key messaging and exercising formal governance through appropriate governance forums.
• Key Responsibilities
- Local Regulatory Engagement Stakeholder Engagement
- Establish and maintain stakeholders' relationships and act as local cybersecurity SME for general cybersecurity queries and requests
- Understand, assess & advise HSBC technology controls and regulatory requirements to ensure compliant status and follow up if any gaps and remediation.
- Provide input and support to global / regional regulatory governance and control map reporting related to country and countries cyber security control dashboard
- Regulatory submissions (ad-hoc / periodic) to be done as per the required frequency
- Awareness and Training
- Coordinate with global / regional / country team to deliver and promote cyber security awareness programs and education campaign to all employees and/or special group of people (such as high risk users, senior management team, IT developers)
- Periodic staff communication on cyber awareness to promote cyber education and awareness
- Cyber Execution and Strategy in-Country
- Contribute to the Sub-function/Region Cybersecurity strategy to secure the bank's technology from the inside out, whilst maintaining, protecting and enhancing HSBC's values, reputation and stakeholder value.
- Assist with regional/global cyber initiatives that qualifies as outsourcing as per the country framework.
• Governance & Oversight
- Provide consultancy and oversee the country Critical Assets, Testing/GASRA/Open issue status and pursue further with the ITSO or escalate to CIOs if required.
- Coordinate with global control owners to understand and assess the impact of global controls / issues to country and accordingly advise country businesses.
- Participate in the country risk governance forums and provide update
Complaints nodal Escalations for a Leading Bank
Skillventory • Mumbai, Maharashtra • via Trabajo.org
+ hours ago
Full–time
Apply on Trabajo.org
Apply on Jobrapido.com
Apply on Search Job For Free - Post Job
Job description
Complaints_Nodal Escalations For a Leading Bank:
- From 4 to 8 year(s) of experience
- ₹ Not Disclosed by Recruiter
- Mumbaior
• Roles and Responsibilities
- 1. Download complaints from CMS portal on daily basis.
- 2. Upload quality and complete responses on CMS portal.
- 3. Action all Advisories by representing them to BO or arrange for resolution.
- 4. Liasoning for closure of complaint at BO level and attend reconciliation meetings along with business partners for effective representation and eventual closure in favor of the bank. Ensure preparation/ submission of compliance to the Actionable on the Minutes of the Meeting.
- 5. Conducting Out Reach programmes as advised by BO.
- 6. Attend Nodal Officer's meet and ensure preparation/ submission of compliance to the actionable on the Minutes of the Meeting.
- 7. Ensure NIL award for the bank.
- Role:_Other
- Salary:_ Not Disclosed by Recruiter
- Industry:_Banking
- Department:_Other
- Role Category:_Other
- Employment Type:_Full Time, Permanent
- Key Skills- Regulatory GuidelinesComplianceBO OfficialsRBIreconciliationEducation
- UG:_B.Tech/B.E. in Any Specialization,B.Sc in Any Specialization,BCA in Any Specialization
• Company Profile:
SKILLVENTORY
- A Leading RPO.- Recruiter Name:_Riya Dave
- Contact Company:_SKILLVENTORY
- Telephone:_
++1-XXXXXXXXXX
Report this listing
More jobs at Skillventory
See web results for Skillventory
HSBC
Svp Information Technology Security
HSBC • Mumbai, Maharashtra • via Trabajo.org
8 hours ago
Full–time
Apply on Trabajo.org
Job description
Some careers open more doors than others.
If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
If you’re looking to unlock new job opportunities, take a look at the possibilities right on your doorstep here at HSBC.
• Role Summary
The role is responsible for operating as part of a global/regional team within Cybersecurity to define and implement an industry-leading Cybersecurity Service that supersedes our constantly changing information security threats. The role holder is expected to build and establish trust with Country/Regional senior stakeholders whilst assisting with regional initiatives.
This role is also required to manage the IT risk function of the bank.
• Role Description
This role will carry out some or all of the following activities:
- Collaborate with the Global, Regional and Country representatives of Technology, plus other peer managers to implement the team's goals within entity policy, expense and regulatory constraints
- Lead and support peers in Developing, implementing and monitoring a strategic, comprehensive enterprise cyber security management program
- Assist Group/Region with the overall business technology planning, providing a current knowledge and future vision of technology and systems.
- Contribute to the Sub-function/Region Cybersecurity strategy to secure the bank's technology from the inside out, whilst maintaining, protecting and enhancing HSBC's values, reputation and stakeholder value
- Provide/organize Cybersecurity related training sessions to improve awareness level of staff members, setting performance targets of direct reports and contributes to employees' professional development
- Assist with business stakeholders across the company to raise awareness of risk management concerns and educate country management about country cybersecurity risk level and actions required to mitigate/control existing risks.
- Carefully considers the security requirements of an organization as well as the business requirements in order to address any security risks as well as satisfy the organization’s business goals.
- Support business for in-country-specific initiatives via cybersecurity delivery, consultancy and country augmentation teams when required.
- Keeping abreast of developing security threats, and helping the country board understand potential security problems that might arise from acquisitions or other big business moves.
- Brief country management about ongoing Cybersecurity improvement projects benefits, status and challenges which require their attention and/or involvement to make it success.
- Provide guidance and ensure country regulatory requirements related to Cybersecurity are addressed in a timely fashion to implement relevant controls and to develop/amend policies/standards to comply with the requirements.
- Provide assistance in Governance related matters, ensuring consistency with Global/Regional key messaging and exercising formal governance through appropriate governance forums.
• Key Responsibilities
- Local Regulatory Engagement Stakeholder Engagement
- Establish and maintain stakeholders' relationships and act as local cybersecurity SME for general cybersecurity queries and requests
- Understand, assess & advise HSBC technology controls and regulatory requirements to ensure compliant status and follow up if any gaps and remediation.
- Provide input and support to global / regional regulatory governance and control map reporting related to country and countries cyber security control dashboard
- Regulatory submissions (ad-hoc / periodic) to be done as per the required frequency
- Awareness and Training
- Coordinate with global / regional / country team to deliver and promote cyber security awareness programs and education campaign to all employees and/or special group of people (such as high risk users, senior management team, IT developers)
- Periodic staff communication on cyber awareness to promote cyber education and awareness
- Cyber Execution and Strategy in-Country
- Contribute to the Sub-function/Region Cybersecurity strategy to secure the bank's technology from the inside out, whilst maintaining, protecting and enhancing HSBC's values, reputation and stakeholder value.
- Assist with regional/global cyber initiatives that qualifies as outsourcing as per the country framework.
• Governance & Oversight
- Provide consultancy and oversee the country Critical Assets, Testing/GASRA/Open issue status and pursue further with the ITSO or escalate to CIOs if required.
- Coordinate with global control owners to understand and assess the impact of global controls / issues to country and accordingly advise country businesses.
- Participate in the country risk governance forums and provide update
💡 Quick Summary
Seeking a career-building opportunity? The Svp Information Technology Security position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
