Job Description
- Leading a young and ambitious State team in running the best on-demand food delivery service while constantly raising standards.
- Responsible for sustaining and growing the POD's revenues with P&L responsibilities.
- Leading the Sales team in initiating new accounts and managing relationships with existing ones, thereby ensuring a healthy mix of partners.
- Laying down the roadmap for new account acquisition for the city and ensuring its execution.
- Strategizing and executing all account related initiatives from operational troubleshooting to activations.
- Maintaining a strong relationship with partners and being the face of Swiggy in that community.
- Leading the Operations team in delivering the best Customer experience while having a 360-degree view from Customer Care to Delivery Executive Safety to Optimal utilization of resources.
- Managing the administration function, operational performance reporting, streamlining processes and systems wherever possible.
Responsible for managing the State team from hiring and training new recruits to assigning targets and formulating incentive plans as well as career planning for each member of the teamDesired Skills:
- Relevant work experience of 7+ years in Sales and Marketing or Operations with a penchant for Leadership.
- A competent decision-maker with the ability to create and execute a strategic sales and marketing plan for the region.
- A visionary who can foresee the Macro factors affecting the business and strategize pre-emptively.
- Graduate/postgraduate with proven negotiation skills and effective communication skills (Verbal skills: English and Hindi/Local Language)
- Identifies, builds and uses a wide network of contacts with people at all levels, internally and externally.
The apply button will redirect you to an external URL, please apply there as well
- Responsible for sustaining and growing the POD's revenues with P&L responsibilities.
- Leading the Sales team in initiating new accounts and managing relationships with existing ones, thereby ensuring a healthy mix of partners.
- Laying down the roadmap for new account acquisition for the city and ensuring its execution.
- Strategizing and executing all account related initiatives from operational troubleshooting to activations.
- Maintaining a strong relationship with partners and being the face of Swiggy in that community.
- Leading the Operations team in delivering the best Customer experience while having a 360-degree view from Customer Care to Delivery Executive Safety to Optimal utilization of resources.
- Managing the administration function, operational performance reporting, streamlining processes and systems wherever possible.
Responsible for managing the State team from hiring and training new recruits to assigning targets and formulating incentive plans as well as career planning for each member of the teamDesired Skills:
- Relevant work experience of 7+ years in Sales and Marketing or Operations with a penchant for Leadership.
- A competent decision-maker with the ability to create and execute a strategic sales and marketing plan for the region.
- A visionary who can foresee the Macro factors affecting the business and strategize pre-emptively.
- Graduate/postgraduate with proven negotiation skills and effective communication skills (Verbal skills: English and Hindi/Local Language)
- Identifies, builds and uses a wide network of contacts with people at all levels, internally and externally.
The apply button will redirect you to an external URL, please apply there as well
💡 Quick Summary
Seeking a career-building opportunity? The Swiggy | Senior Manager | Business Performance |7|10 yrs position is now open for candidates interested in the BPO Jobs sector. This role in Patna offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.