System & Process Specialist
Full job description
The System & Process Specialist provides support to the System & Process Manager, and to provide advice to staff. The role includes reviewing processes and identifying areas for improvement to ensure successful system and projects delivery as well as assists with the overall execution of any projects. A major part of this will be involvement in the upcoming implementation of a new ERP system.
Key Responsibilities of the role:
Assess project risks and issues and suggest solutions where applicable or escalate when necessary.
Assist with the overall execution of the day-to-day tasks or project and the integration of all project functions to achieve deliverables.
Analyse information, suggest alternatives, and commit to solutions that ensure the efficient use of the project's resources
Support as required to ensure that work is completed efficiently and on schedule.
Identify problems and uncertainties to ensure a successful delivery strategy
Identify opportunities and take action to help achieve business goals with the collaboration of other business stakeholders
Answer queries regarding both general, technical and progress / schedule-related issues
Assist with support to staff involved in the execution of works.
Manage and build strong customer relationships and coordinate communications
Assist with plans based on prioritised tasks, available resources, work schedules.
Assist with organising, prepare materials and facilitate stakeholder meetings
Distribute minutes to all team members
Document and follow up on important actions and decisions from meetings
Assist with preparing report to the System & Process Manager and other relevant stakeholders on the development of the projects
Maintain records of any changes in the projects
Additional administration duties as required.
Key Competencies of the role:
Keep commitment to customers
Drive better customer satisfaction
Act strategically
Empower for initiative
Follow instructions and procedure
Demonstrate efficiency
Results Focus
Monitor process
Apply expertise and knowledge
Analyse and use sound judgement
Think strategically
Continuous improvement
Communicate effectively
It all starts with people. The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population. To succeed, we need to speed up the shift towards more sustainable mining and construction industries. We at Epiroc accelerate this transformation, together with customers and business partners in more than 150 countries, by developing and providing innovative and safe equipment, digital solutions, and aftermarket support.
All new thinkers are welcome. We are looking for those who want to develop, grow, and dare to think new. In Epiroc we attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation. We foster an inclusive culture where diversity isn't just a goal but a part of our values and way of working. This is how we do business for a sustainable future. Learn more at www.epiroc.com