JD for System Support Engineer

Why join us

John Cockerill is an international company with a challenging and multifaceted working environment. Working with us, you'll have the chance to contribute to global projects and make a significant impact. We offer career development opportunities, an inclusive corporate culture, and a competitive remuneration package.

Location

The position is based in (Mumbai), with support from all John Cockerill Group offices worldwide and daily collaboration with the system team in Belgium. Occasional travel may be required.

As a Systems Engineer, he will be part of John Cockerill's ICT department and specifically work in the Systems & Infrastructure team.

He will be based in Mumbai but support all John Cockerill group offices worldwide and collaborate on a daily basis with the System team in Belgium.

He will be the in charge of
• Operational management and support of the infrastructure and ensure the smooth running of the network, servers and system applications. Monitoring all installed systems and infrastructure
• Resolving incidents that could not be resolved by the Service Desk or generated by the monitoring system.
• Installations, updates, tests, planning and configuration of the infrastructure.
• Should be flexible to work / support to different time zones based on the project assigned.
• Collaborate with local IT teams for technical scoping for any local need in datacentre implementations.
• Ensuring the highest levels of systems and infrastructure availability
• Liaise with vendors and other IT personnel for problem resolution

Technical Skills & Experience
• Minimum 7 to 10 years of relevant experience in managing large Windows server based platforms.
• Very good knowledge of Windows operating systems and working knowledge of Microsoft Active Directory, ADFS, Exchange, IIS, SCCM
• VMware Virtual Infrastructure Management Knowledge
• Knowledge of network switching: TCP/IP, subnetwork calculations, VLAN concepts, firewall
• Knowledge of Powershell scripts for the automation and management of Windows infrastructure.
• Knowledge of Office365 and Azure
• Installation of active devices in datacentre
• Fluent in English both spoken and written as he is going to work at global level

Considered as a plus:
• Knowledge of Linux.
• Experience working for an international group.

Personal Skills
• Customer-focused
• Team spirit
• Autonomous, self-taught
• Structured
• Can easily adapt to new circumstances/technologies/procedures.
• Able to manage administrative tasks (as well as interesting technologies).
• Good communication skills required to cooperate with other team members and people in other teams.
• Good analytical and problem-solving skills.

Education Qualification and Certifications:
• BE CS / IT/ Electronics & Communication / MCA
• Microsoft Azure Certification
• Vmware

Language

A fluent level of English is required, both spoken and written, as the role involves working on a global level. Fluency in French would be a plus.