Systems Analyst 2-IT

Description

Working closely with operations and engineering teams, the System Analyst 2 will primarily focus on supporting the presentation layer of the Millennium architecture, which is heavily reliant on Citrix environments. The ideal candidate should possess a solid understanding of Citrix technologies, hands-on experience with troubleshooting, and providing system support, along with the ability to thrive in a fast-paced environment.

Responsibilities

Key responsibilities include:

Provide day-to-day operational support for Oracle Health customer’s Citrix environments.

Perform Tech currency and upgrades.

Respond to various Customer Service Request.

Collaborate with project managers and other technical teams.

Qualifications:

Experience with both Citrix and Windows Operating systems.

Experience with cloud infrastructure such as OCI, AWS or Azure is an added advantage.

Able to work in a collaborative team environment.

Strong problem-solving skills.

Bachelor’s degree in computer science, information systems or equivalent.

Min. 3-5 years’ experience

Qualifications

Career Level - IC2