Job Description
SystemsPlus is hiring for
Exp : 3yr+
Location : remote.
JD:
Provide technical support for retail applications including MAO POS, Back Office, Xstore, JDA, AWS, ensuring timely issue resolution within defined SLAs.
Manage system integrations between POS systems and loyalty programs, ERP, CRM, and payment gateways, ensuring seamless transaction flow and data accuracy.
Handle user access management, password resets, and account lockouts for platforms such as Xstore, JDA, Onelogin, Dayforce, and Yoobic.
Troubleshoot and resolve hardware issues with POS registers, pin pads, Zebra tablets, iPads, barcode scanners, and other peripheral devices.
Monitor and resolve network connectivity issues (Wi-Fi, LAN, VPN), ensuring minimal disruption to POS operations and adherence to connectivity KPIs.
Perform regular software upgrades, patches, and POS system health checks, reducing downtime and improving Mean Time to Repair (MTTR).
Ensure proper syncing between POS systems and back-office platforms, maintaining inventory and financial data integrity.
Flexible to work in a 24x7 environment, maintaining high incident response rates and meeting incident management KPIs.
Exp : 3yr+
Location : remote.
JD:
Provide technical support for retail applications including MAO POS, Back Office, Xstore, JDA, AWS, ensuring timely issue resolution within defined SLAs.
Manage system integrations between POS systems and loyalty programs, ERP, CRM, and payment gateways, ensuring seamless transaction flow and data accuracy.
Handle user access management, password resets, and account lockouts for platforms such as Xstore, JDA, Onelogin, Dayforce, and Yoobic.
Troubleshoot and resolve hardware issues with POS registers, pin pads, Zebra tablets, iPads, barcode scanners, and other peripheral devices.
Monitor and resolve network connectivity issues (Wi-Fi, LAN, VPN), ensuring minimal disruption to POS operations and adherence to connectivity KPIs.
Perform regular software upgrades, patches, and POS system health checks, reducing downtime and improving Mean Time to Repair (MTTR).
Ensure proper syncing between POS systems and back-office platforms, maintaining inventory and financial data integrity.
Flexible to work in a 24x7 environment, maintaining high incident response rates and meeting incident management KPIs.
💡 Quick Summary
Seeking a career-building opportunity? The Systems Plus Solutions POS Level 2 Support position is now open for candidates interested in the Technician Jobs sector. This role in Udaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Technician Jobs is a plus.