Job Description
Overview
About Us
Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.
About Georgia Tech
Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.
Georgia Tech's Mission and Values
Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:
• Students are our top priority.
• We strive for excellence.
• We thrive on diversity.
• We celebrate collaboration.
• We champion innovation.
• We safeguard freedom of inquiry and expression.
• We nurture the wellbeing of our community.
• We act ethically.
• We are responsible stewards.
Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.
The Office of Information Technology (OIT) provides information technology leadership and support to the Georgia Institute of Technology, working in partnership with academic and business units to meet the unique needs of a leading research university. OIT serves as the primary source of enterprise-wide information technology and telecommunications services in support of students, faculty, staff, and researchers.
Job Summary
Provide technical leadership in supplying advanced level IT support services to units or on campus wide basis. Services provided involve conceptualizing, planning, designing and implementing complete and integrated information technology solutions that meet business needs and support long term goals. Use advanced IT architecture concepts to resolve highly complex issues. This position will interact on a consistent basis with: user department managers and staff, IT management and professional staff, vendors and contractors. This position typically will advise and counsel: user department managers and staff, IT professional staff, vendors and contractors. This position will supervise: NA (work direction only).
Responsibilities
Job Duty 1 -
Analyze and develop solutions for complex departmental or campus wide business issues
Job Duty 2 -
Lead design and implementation of IT systems that address departmental and/or campus wide needs.
Job Duty 3 -
Research and prototype emerging technologies; utilize where applicable in addressing campus IT needs.
Job Duty 4 -
Promote use of campus information technology standards.
Job Duty 5 -
May formulate strategies and administer policies, process and resources.
Job Duty 6 -
Manage and direct efforts of technical teams formed to address specific IT issues.
Job Duty 7 -
Maintain ongoing awareness of department or campus wide business needs and long term goals.
Job Duty 8 -
Perform other duties as assigned
Responsibilities
Configure and design cloud and DevOps enabled services using new or existing documentation and examples for highly complex and difficult tasks without supervision; document processes and coordinates activities for junior staff; handle novel problems spanning multiple services.
Upgrade, maintain, design, and secure cloud and DevOps-enabled services using new or existing documentation and examples for highly complex and difficult tasks without supervision; manage load and capacity to maintain availability and manage cost; document processes and coordinate activity of junior staff; manage novel problems spanning multiple services.
Educational Requirements
Required Qualifications
Bachelor's Degree in Computer Science, Information Technology or related Field or equivalent combination of education and experience
Other Required Qualifications
Overnight travel requrchitected for project delivery; flexibility in on-site daily service delivery hours (due to client shift schedules, project requrchitectements).
Required Experience
Six to eight years of job related experience
Preferred Qualifications
Preferred Educational Qualifications
Master's Degree
Salary Budget: $11+,100
Job Grade: I6
Location: Atlanta, GA
Preferred Qualifications
Expert knowledge of cloud platforms (AWS & Azure), orchestration platforms (SALT, Terraform, Ansible, Cloud Formations), and scripting/automation languages (Python, PowerShell, etc.). This job requires broad knowledge of IT systems management, infrastructure, and architectural design and integration and related components and applications.
Advanced skills with one or more of the following: AWS, Azure, GCP, Ansible, SALT Stack, Terraform, Cloud Formations, Azure Resource Manager and ARC, Jenkins, GiTLab, SpaceLift, Python, PowerShell, Expertise is required in IT service delivery methodology and techniques, industry practices and campus policies and procedures.
Demonstrated team performance skills, service mindset approach, and the ability to act as a trusted advisor
Specialized knowledge in a specific technology, Demonstrated team performance ability, service mindset approach, and the ability to act as a trusted advisor, Specialized knowledge in a specific technology, Proficient in data interpretation, problem-solving, project management, and technical support
SKILLS
Knowledge, Skills, & Abilities
This job requires broad knowledge of IT systems management, infrastructure and architectural design and integration and related components and applications. Expertise is required in IT service delivery methodology and techniques, industry practices and campus policies and procedures.
USG Core Values
The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct .
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653 .
Equal Employment Opportunity
The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.
Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, *** (including pregnancy), ****** orientation, gender identity, gender expression, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. This prohibition applies to faculty, staff, students, and all other members of the Georgia Tech community, including affiliates, invitees, and guests. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.
More information on these policies can be found here: https://www.usg.edu/policymanual/section6/c2714 Board of Regents Policy Manual | University System of Georgia (usg.edu).
Other Information
This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.
Other Information
The IT Cloud & DevOps Engineer's role is to install, configure, test, tune, troubleshoot, upgrade, maintain, secure, and provide advanced support for IT data cloud and DevOps enabled services. Document actions taken. Follow up on issues until a satisfactory resolution is reached. Consult with cloud customers to guide the implementation of services on cloud platforms. Update internal and external knowledge base documentation. Duties are performed at various levels within the defined title.
Background Check
Successful candidate must be able to pass a background check. Please visit http://policylibrary.gatech.edu/employment/pre-employment-screening
About Us
Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.
About Georgia Tech
Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.
Georgia Tech's Mission and Values
Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:
• Students are our top priority.
• We strive for excellence.
• We thrive on diversity.
• We celebrate collaboration.
• We champion innovation.
• We safeguard freedom of inquiry and expression.
• We nurture the wellbeing of our community.
• We act ethically.
• We are responsible stewards.
Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.
The Office of Information Technology (OIT) provides information technology leadership and support to the Georgia Institute of Technology, working in partnership with academic and business units to meet the unique needs of a leading research university. OIT serves as the primary source of enterprise-wide information technology and telecommunications services in support of students, faculty, staff, and researchers.
Job Summary
Provide technical leadership in supplying advanced level IT support services to units or on campus wide basis. Services provided involve conceptualizing, planning, designing and implementing complete and integrated information technology solutions that meet business needs and support long term goals. Use advanced IT architecture concepts to resolve highly complex issues. This position will interact on a consistent basis with: user department managers and staff, IT management and professional staff, vendors and contractors. This position typically will advise and counsel: user department managers and staff, IT professional staff, vendors and contractors. This position will supervise: NA (work direction only).
Responsibilities
Job Duty 1 -
Analyze and develop solutions for complex departmental or campus wide business issues
Job Duty 2 -
Lead design and implementation of IT systems that address departmental and/or campus wide needs.
Job Duty 3 -
Research and prototype emerging technologies; utilize where applicable in addressing campus IT needs.
Job Duty 4 -
Promote use of campus information technology standards.
Job Duty 5 -
May formulate strategies and administer policies, process and resources.
Job Duty 6 -
Manage and direct efforts of technical teams formed to address specific IT issues.
Job Duty 7 -
Maintain ongoing awareness of department or campus wide business needs and long term goals.
Job Duty 8 -
Perform other duties as assigned
Responsibilities
Configure and design cloud and DevOps enabled services using new or existing documentation and examples for highly complex and difficult tasks without supervision; document processes and coordinates activities for junior staff; handle novel problems spanning multiple services.
Upgrade, maintain, design, and secure cloud and DevOps-enabled services using new or existing documentation and examples for highly complex and difficult tasks without supervision; manage load and capacity to maintain availability and manage cost; document processes and coordinate activity of junior staff; manage novel problems spanning multiple services.
Educational Requirements
Required Qualifications
Bachelor's Degree in Computer Science, Information Technology or related Field or equivalent combination of education and experience
Other Required Qualifications
Overnight travel requrchitected for project delivery; flexibility in on-site daily service delivery hours (due to client shift schedules, project requrchitectements).
Required Experience
Six to eight years of job related experience
Preferred Qualifications
Preferred Educational Qualifications
Master's Degree
Salary Budget: $11+,100
Job Grade: I6
Location: Atlanta, GA
Preferred Qualifications
Expert knowledge of cloud platforms (AWS & Azure), orchestration platforms (SALT, Terraform, Ansible, Cloud Formations), and scripting/automation languages (Python, PowerShell, etc.). This job requires broad knowledge of IT systems management, infrastructure, and architectural design and integration and related components and applications.
Advanced skills with one or more of the following: AWS, Azure, GCP, Ansible, SALT Stack, Terraform, Cloud Formations, Azure Resource Manager and ARC, Jenkins, GiTLab, SpaceLift, Python, PowerShell, Expertise is required in IT service delivery methodology and techniques, industry practices and campus policies and procedures.
Demonstrated team performance skills, service mindset approach, and the ability to act as a trusted advisor
Specialized knowledge in a specific technology, Demonstrated team performance ability, service mindset approach, and the ability to act as a trusted advisor, Specialized knowledge in a specific technology, Proficient in data interpretation, problem-solving, project management, and technical support
SKILLS
Knowledge, Skills, & Abilities
This job requires broad knowledge of IT systems management, infrastructure and architectural design and integration and related components and applications. Expertise is required in IT service delivery methodology and techniques, industry practices and campus policies and procedures.
USG Core Values
The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct .
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653 .
Equal Employment Opportunity
The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.
Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, *** (including pregnancy), ****** orientation, gender identity, gender expression, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. This prohibition applies to faculty, staff, students, and all other members of the Georgia Tech community, including affiliates, invitees, and guests. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.
More information on these policies can be found here: https://www.usg.edu/policymanual/section6/c2714 Board of Regents Policy Manual | University System of Georgia (usg.edu).
Other Information
This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.
Other Information
The IT Cloud & DevOps Engineer's role is to install, configure, test, tune, troubleshoot, upgrade, maintain, secure, and provide advanced support for IT data cloud and DevOps enabled services. Document actions taken. Follow up on issues until a satisfactory resolution is reached. Consult with cloud customers to guide the implementation of services on cloud platforms. Update internal and external knowledge base documentation. Duties are performed at various levels within the defined title.
Background Check
Successful candidate must be able to pass a background check. Please visit http://policylibrary.gatech.edu/employment/pre-employment-screening
💡 Quick Summary
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