Job Description
Inbound Customer Service
Provide best-in-class customer service and problem resolution to customer queries over the voice based phoneservice.
Support customers across Telecommunication, Meet customer requirements through first contact resolution.
Clarify customer requirements; probe for and confirm understanding of requirements or problem.
Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
Listen attentively to customer needs and concerns; demonstrate empathy.
Confirm customer understanding of the solution and provide additional customer education as needed.
Prepare complete and accurate work and update customer file.
Candidate Profile: Education and Experience
College Graduates (any stream) Fresher or Experienced or undergraduates Fresher
Should have excellent communication and English speaking skills
Knowledge of basic computer operations.
Ability and willingness...
💡 Quick Summary
Seeking a career-building opportunity? The TATA SKY Call Center Executive | Rajasthan position is now open for candidates interested in the BPO Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
