Job Description
The Role Responsibilities
Purpose
• To strategically support Transaction Banking business in Asia Pacific, Africa and Middle East and in delivering business requirements.
• The role is focused on supporting in driving business performance / results through facilitating the implementation of Bank-wide and TB initiatives supporting discussions and decision-making at various forums / committees delivering efficiency, change, and business performance agendas
Strategy
Benchmarking
• Carry out competitor benchmarking exercise based on paid and publicly available information to identify SCB and competitors' strengths, weak spots, and identify business opportunities in the market.
Problem Solving
• Based on data gathered during benchmarking, performance analysis, customer feedback and assist in identifying problem areas, and support solving by coordinating with business and process owners.
Business
• Awareness and understanding of the wider business, economic and market environment in which the Group operates.
Processes
Primary Responsibilities
• Review and present Transaction Banking business performance for increased productivity and growth.
• Facilitate internal communication within the teams and cascade Senior Management updates.
• Constantly strive to add value and improve the quality of information provided to Country and Regional Business Heads to facilitate them run their respective portfolios better.
• Manage day to day operations of Transaction Banking Product teams.
• Track and review Head Count changes and Costs booked in different countries, functions and region.
• Establish and grow relationships with key stakeholders.
• Facilitate submissions to award houses through co-ordination with various teams, including final write-ups for submission.
• Take part in Business Impact Analysis and Business Continuity Planning.
• Other administrative works falling under the purview of TB.
Daily and Monthly Responsibilities
• Closely work with Regional TB Heads, Country TB Heads and Product Managers to obtain business performance and financial information to review and push forward bank's objectives.
• Prepare reports, presentations, papers, and review material to support discussions and decision making at Business Review forums.
• Facilitate internal communication (e.g., business update, team calls, town halls, press release, newsletter) as well as brand / marketing related activities (e.g., awards submission, client events, industry and proprietary forums).
• Closely work with Finance, Operations, Implementation, Product and Sales teams to obtain Scorecard KPIs and update key stakeholders.
• Spot anomalies, analyse and explain the trends in KPIs and business performance metrics.
• Manage day-to-day operations of Transaction Banking team across the region and in key countries.
• Recommend controls by identifying problems and proposing improved procedures.
• Actively participate in the implementation of approved changes.
• Improve reporting by studying current practices, redesigning them in scalable reporting format.
• Proactively suggest improvements that will create sustainable business value.
Business Performance Presentations
• Develop and design presentations, primarily in PowerPoint, that advance key business objectives and tell the story through clean, concise, and well-organized slides.
• Create informative, actionable and repeatable reporting that highlights relevant business trends and opportunities for improvement.
• Conducting research based on business needs where necessary.
Business Analytics
• Interpret, evaluate and interrelate data and develop integrated business analyses and projections for incorporation into strategic business decision-making.
• Review detailed finance reports by comparing forecasts with budgets and highlighting to business heads on areas that required action.
• Drive discussions with various business and operations stakeholders to understand requirements and recommend suitable reporting approach for better consistency and data governance.
Cost Management
• Review and reconcile changes to Head Count, support execution to achieve cost budget and identify the cost save opportunities.
• Manage cost centre structures and ensure resources are labelled correctly
• Maintain organisation charts for TB Business and coordinate with Team administrators to review distribution lists
People and Talent
• Lead through example and build the appropriate culture and values.
• Responsibility to review capacity plans.
Risk Management
The ability to interpret the Group's financial information, identify key issues based on this information and put in place appropriate controls and measures.
Governance
• Awareness and understanding of the regulatory framework in which the Group and Regions operates and the regulatory requirements and expectations relevant to the role
Regulatory and Business Conduct
• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Contribute to Transaction Banking business of Standard Chartered Bank to achieve the outcomes set out in the Bank's Conduct Principles including Fair Outcomes for Clients, Effective Financial Markets, Financial Crime Compliance and The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
• TB Strategic Business Manager, Asia and Africa and Middle East.
• Transaction Banking Head for Asia and Africa and Middle East.
• Regional Product Heads Country TB heads, and Country Product Teams.
• Group Transaction Banking Business Managers.
• Finance and Operational Risk Managers.
Other Responsibilities
• Prepare ad hoc presentations and related work as requested by the Head of Transaction Banking Asia Pacific, Africa and Middle East.
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
Our Ideal Candidate
• Master's degree in Business Management or Finance
• 8 - 10 years of working experience in financial industry or consultancy.
• Proven influencing and perseverance skills to tailor recommendation to the needs of stakeholders and effectively engage them to obtain commitment and drive impact.
• Ability to demonstrate with infographics (data analysis and data visualisation).
• Ability to work under business environments with lesser clarity with an ability to understand business requirements and deliver solutions.
• Ability to logically structure and process large amounts of data into meaningful and actionable recommendations.
• Strong problem-solving skills and ability to proactively identify opportunities and drive results.
• Self-motivated with can-do spirit and willing to take on new challenges and work to resolve issues.
• Excellent understanding of business metrics and performance management.
• Experience of working in a cross functional remote global team.
• Strong presentation, communication and interpersonal skills.
• Strong attention to detail, with a quality-focused mindset.
• Good verbal and written communication skills.
Role Specific Technical Competencies
Analytical Skills
• Ability to interpret business performance data and turn it into information which can offer ways to improve decisions
Presentation Skills
• Develop and design presentations, primarily in PowerPoint, that advance key business objectives and tell the story through clean, concise, and well-organized slides.
Coordination Skills
• Working with Transaction Banking Regional and Country heads to gather business insights, track costs, monitor business initiatives and help run regional team events.
Effective Communications
• MS Office - Microsoft PowerPoint and Excel
• Understanding of Transaction Banking Products
• Tableau - Design
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website
Purpose
• To strategically support Transaction Banking business in Asia Pacific, Africa and Middle East and in delivering business requirements.
• The role is focused on supporting in driving business performance / results through facilitating the implementation of Bank-wide and TB initiatives supporting discussions and decision-making at various forums / committees delivering efficiency, change, and business performance agendas
Strategy
Benchmarking
• Carry out competitor benchmarking exercise based on paid and publicly available information to identify SCB and competitors' strengths, weak spots, and identify business opportunities in the market.
Problem Solving
• Based on data gathered during benchmarking, performance analysis, customer feedback and assist in identifying problem areas, and support solving by coordinating with business and process owners.
Business
• Awareness and understanding of the wider business, economic and market environment in which the Group operates.
Processes
Primary Responsibilities
• Review and present Transaction Banking business performance for increased productivity and growth.
• Facilitate internal communication within the teams and cascade Senior Management updates.
• Constantly strive to add value and improve the quality of information provided to Country and Regional Business Heads to facilitate them run their respective portfolios better.
• Manage day to day operations of Transaction Banking Product teams.
• Track and review Head Count changes and Costs booked in different countries, functions and region.
• Establish and grow relationships with key stakeholders.
• Facilitate submissions to award houses through co-ordination with various teams, including final write-ups for submission.
• Take part in Business Impact Analysis and Business Continuity Planning.
• Other administrative works falling under the purview of TB.
Daily and Monthly Responsibilities
• Closely work with Regional TB Heads, Country TB Heads and Product Managers to obtain business performance and financial information to review and push forward bank's objectives.
• Prepare reports, presentations, papers, and review material to support discussions and decision making at Business Review forums.
• Facilitate internal communication (e.g., business update, team calls, town halls, press release, newsletter) as well as brand / marketing related activities (e.g., awards submission, client events, industry and proprietary forums).
• Closely work with Finance, Operations, Implementation, Product and Sales teams to obtain Scorecard KPIs and update key stakeholders.
• Spot anomalies, analyse and explain the trends in KPIs and business performance metrics.
• Manage day-to-day operations of Transaction Banking team across the region and in key countries.
• Recommend controls by identifying problems and proposing improved procedures.
• Actively participate in the implementation of approved changes.
• Improve reporting by studying current practices, redesigning them in scalable reporting format.
• Proactively suggest improvements that will create sustainable business value.
Business Performance Presentations
• Develop and design presentations, primarily in PowerPoint, that advance key business objectives and tell the story through clean, concise, and well-organized slides.
• Create informative, actionable and repeatable reporting that highlights relevant business trends and opportunities for improvement.
• Conducting research based on business needs where necessary.
Business Analytics
• Interpret, evaluate and interrelate data and develop integrated business analyses and projections for incorporation into strategic business decision-making.
• Review detailed finance reports by comparing forecasts with budgets and highlighting to business heads on areas that required action.
• Drive discussions with various business and operations stakeholders to understand requirements and recommend suitable reporting approach for better consistency and data governance.
Cost Management
• Review and reconcile changes to Head Count, support execution to achieve cost budget and identify the cost save opportunities.
• Manage cost centre structures and ensure resources are labelled correctly
• Maintain organisation charts for TB Business and coordinate with Team administrators to review distribution lists
People and Talent
• Lead through example and build the appropriate culture and values.
• Responsibility to review capacity plans.
Risk Management
The ability to interpret the Group's financial information, identify key issues based on this information and put in place appropriate controls and measures.
Governance
• Awareness and understanding of the regulatory framework in which the Group and Regions operates and the regulatory requirements and expectations relevant to the role
Regulatory and Business Conduct
• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Contribute to Transaction Banking business of Standard Chartered Bank to achieve the outcomes set out in the Bank's Conduct Principles including Fair Outcomes for Clients, Effective Financial Markets, Financial Crime Compliance and The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
• TB Strategic Business Manager, Asia and Africa and Middle East.
• Transaction Banking Head for Asia and Africa and Middle East.
• Regional Product Heads Country TB heads, and Country Product Teams.
• Group Transaction Banking Business Managers.
• Finance and Operational Risk Managers.
Other Responsibilities
• Prepare ad hoc presentations and related work as requested by the Head of Transaction Banking Asia Pacific, Africa and Middle East.
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
Our Ideal Candidate
• Master's degree in Business Management or Finance
• 8 - 10 years of working experience in financial industry or consultancy.
• Proven influencing and perseverance skills to tailor recommendation to the needs of stakeholders and effectively engage them to obtain commitment and drive impact.
• Ability to demonstrate with infographics (data analysis and data visualisation).
• Ability to work under business environments with lesser clarity with an ability to understand business requirements and deliver solutions.
• Ability to logically structure and process large amounts of data into meaningful and actionable recommendations.
• Strong problem-solving skills and ability to proactively identify opportunities and drive results.
• Self-motivated with can-do spirit and willing to take on new challenges and work to resolve issues.
• Excellent understanding of business metrics and performance management.
• Experience of working in a cross functional remote global team.
• Strong presentation, communication and interpersonal skills.
• Strong attention to detail, with a quality-focused mindset.
• Good verbal and written communication skills.
Role Specific Technical Competencies
Analytical Skills
• Ability to interpret business performance data and turn it into information which can offer ways to improve decisions
Presentation Skills
• Develop and design presentations, primarily in PowerPoint, that advance key business objectives and tell the story through clean, concise, and well-organized slides.
Coordination Skills
• Working with Transaction Banking Regional and Country heads to gather business insights, track costs, monitor business initiatives and help run regional team events.
Effective Communications
• MS Office - Microsoft PowerPoint and Excel
• Understanding of Transaction Banking Products
• Tableau - Design
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website
💡 Quick Summary
Seeking a career-building opportunity? The TB Business Manager position is now open for candidates interested in the Bank Jobs sector. This role in Bangalore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
