Job Title: T&D Campaign and Engagement Lead

Location: Pune

About Barclays

Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.

Risk and Control Objective

Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.

Working Flexibly

We're committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers' and clients' needs. Whether you have family commitments or you're a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life.

If you would like some flexibility then please discuss this with the hiring manager.

Introduction:

This role reports to the Head of Special Projects and Continuous Improvement for the transaction cycle, with a strong focus on executing an engagement strategy that supports the Talent & Development goals and objectives. Collaborating with members from across all teams within the TC and the wider function to deliver against our strategic priorities as well as supporting an external marketing strategy designed to position Barclays as a great place to work

What will you be doing?

• Manage and coordinate the Talent and Development (T&D) monthly communications and engagement forum, ensuring that accountabilities are understood in line with the RACI and engagement in the forum is consistent and continuous. Oversee the activities of junior members of the team who operate the forum.

• Develop a comprehensive understanding of the T&D book of work including run the bank activity and strategic projects, in order to guide and consult on the communications and engagement strategy

• Continuously enhance and embed the engagement strategy across the T&D transaction cycle (TC) by ensuring communications outside of the TC are connected, leveraging opportunities for the TC to join up initiatives and campaigns where ever possible

• Enhance and operationalise a robust communication and engagement process and governance for the TC, continuously improving processes and ways of working to further enable best practice across the TC

• Review communication to ensure they are clear, compelling, tailored to the audience and shared through the most appropriate channel. Everyone is suitably informed and has an understanding of the key messages and actions.

• Coordinate and manage TC roadmap updates, to support the transparency and accessibility of the TC products and services through the lens of the end user to ensure their needs are met.

• Manage the TC collateral and artefact library to ensure consistent use of TC information

• Support the Head of Development Campaign and Engagement to shape and drive an external social media campaign

• Support ad-hoc projects to drive the TC strategy

What we're looking for:

• Experience working within a governance model

• Extensive stakeholder management experience, in a global environment

• Confidently able to prioritise multiple deliverables

• Ability to apply tools and techniques for anticipating, identifying and resolving problems in a diverse range of situations.

• Effective presentations – proficient understanding of Microsoft Office in order to create effective presentations

Skills that will help you in the role:

• Project / programme management skills

• Marketing and copy editing experience

• Content and asset creation and working with vendors

• Corporate social media experience

Where will you be working?

Pune

Be More at Barclays

At Barclays, each day is about being more – as a professional, and as a person. 'Be More @ Barclays' represents our core promise to all current and future employees. It's the characteristic that we want to be associated with as an employer, and at the heart of every employee experience. We empower our colleagues to Be More Globally Connected, working on international projects that improve the way millions of customers handle their finances. Be More Inspired by working alongside the most talented people in the industry, and delivering imaginative new solutions that are redefining the future of finance. Be More Impactful by having the opportunity to work on cutting-edge projects, and Be More Valued for who you are.

Interested and want to know more about Barclays? Visit home.barclays/who-we-are/ for more details.

Purpose, Values and Mindset

We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.

Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.

Respect

We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone's contribution.

Integrity

We operate with honesty, transparency and fairness in all we do.

Service

We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.

Excellence

We champion innovation, and use our energy, expertise and resources to make a positive difference.

Stewardship

We prize sustainability, and are passionate about leaving things better than we found them.

Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do; our Mindset is to Empower, Challenge and Drive.

Empower

Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure.

Challenge

Question whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints.

Drive

Focus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal responsibility. Actively build collaborative relationships to get things done